Email: **********@*****.***
Cell: 480-***-****
Work Experience
Rise Services
Feb. 2019-April 2019 (contract)
Billing processor/Data Entry
Data entry of incident reports
Entering payroll information for all employees before sending for processing
Approving prior authorizations
Entering insurance consent forms
U.S. Census Bureau
Enumerator
Aug 2015-Nov 2015
Compiled and recorded data for U.S. Census
Area Agency for Aging (SHIP)-Volunteer
2011-2014
Benefits Assistance Counselor
Provided overview, navigation and information about Medicare and other health insurance benefits,social security, AHCCCS, Long Term Care for seniors and disabled
Assistance organizing Medicare supplemental claims information to insure al l benefits were paid and obligations to providers satisfied
Helped beneficiaries to navigate the system
Assistance with Medicare appeals and help in resolving problems
Help complete forms necessary in applying for benefits
Update information and assistance on Medicare prescription drug coverage
Information on low income assistance programs
Community presentations for various Medicare events
Help during Medicare Open Enrollment periods
Hanjin Shipping Co
Inbound coordinator
2001-2008
Issuing a pick-up number for trucks to pick up cargo within a 3 day time frame
Ensure customs cleared, bill of lading surrendered, freight paid
Traced shipments
Tokyo Electron Phoenix Labs, Inc
Administrative Assistant/Receptionist
2000-2001
Greeted public and vendors, checked ID’s, answered multi-line phones for whole company, received and accepted shipments
Analyzed, read, and interpreted general business, professional technical correspondence for President and engineers
Managed travel arrangements for the President, Chief Engineer and six Managers
Wrote procedure manual for environmental risk analysis, travel, catering, emergency procedures
David T. Phillips & Co
Underwriting Manager
1998-2000
Managed Underwriting staff, hired, trained staff in underwriting procedures
Evaluated licensing and contracting laws of all 50 states to keep the Pres. Of the company current;.NASD (National Association of Security Dealers )compliance officer which included maintaining NASD licenses in all 50 states, record keeping of cash logs and all securities transactions
Negotiated with life insurance underwriters for best possible rating for the risk
Analyzed all life, disability and variable applications in accordance with state regulations and NASD requirements. Performed customer service functions (i.e. change of address, premiums due, cash values) for a customer vase of over 10,0000 clients with 35+ insurance companies
Evaluated and monitored all applications (about 150-200 a month) from medical requirements to issuing a policy. I was a licensed Life/Disability Agent; NASD licensed in Series 6 & 63
Education
Grand Rapids Community College
A.A. English education
GPA 3.0
Bemidji University
B.S. Education (English)
GPA 3.0
Professional Development
ISO 14000 EMS Course Completion Certificate
Strategic Planning and Development Seminar
Success Motivation Institute Seminar and Training
Performance of Excellence Award for best CNA Life Sales Office in the U.S.
Skills: Microsoft Office, Microsoft Word, Power Point, Adobe Reader