Timothy R. Jenkins
Operations Management Influential Leadership Business Development & Growth
Results-driven and strategic leader with extensive expertise in the effective management of high-pressure operations, accounts, client services, and daily operations. Documented accomplishment in all areas of budget management, market research, business development, and new client acquisition; capable of navigating rapidly shifting priorities through a superior business acumen. Proven ability to recommend process improvements that increase productivity, eliminate waste, and minimize expenditure and keep company moral at a high. Skilled team leader with documented strengths in staff training, recruitment, evaluation, and hiring.
Team Management & Leadership
Staff Training & Development
Strategic Planning & Direction
Project Management & Delivery
New Business Acquisition
Hiring, Recruitment, & Interviewing
Client Services & Solution Planning
Event & Tradeshow Management
Process Flow & Improvement
Leadership Coaching & Mentorship
Financial Management & Analysis
CZARNOWSKI EXHIBIT SERVICES, Pittsburgh, PA 10/2013 – Present
Account Executive / Program Operations Director
Oversee trade show floor operations and event management services for a diverse client base, managing all aspects of market research, contract negotiations, lodging and travel accommodations, database management, and special guest relations. Position teams and company towards best-in-class logistics and event management services.
Successfully lead project management efforts for all event and exhibit logistics to include exhibit design and construction, completing and delivering complex projects within strict time and budget constraints.
Direct all aspects of personnel management, account management, and business management for client-level tradeshow programs, serving as a key resource for business efficiency initiatives, revenue growth strategies, and new training programs for event marketing, team leadership, and sales.
Champion financial management to include budget management, ROI analysis, as well as auditing of invoices, accounts payable, and receivable to ensure financial health.
Lead the development and implementation of cutting-edge event marketing guide, trainings, and sales conferences for clients in addition to business growth initiatives, increasing client base as well as business retention rates.
Spearhead negotiations to secure sponsorship for a client event outside of their wheelhouse, planning and executing a Jimi Hendrix tribute concert that gained outstanding recognition.
Conduct market research to identify and implement a new lead software system; manage system integration of Salesforce with iPhones for a client.
SUMMIT DEVELOPMENT SOLUTIONS, Wilson, NC 2/2015 – 5/2017
Oversaw performance, operations management, and administration of a newly launched business. Strategized alongside leadership and staff to implement organizational improvements that increased efficiency.
Spearheaded the development and execution of all marketing initiatives, conducting market research to identify and capitalize on opportunities for growth.
Played a critical role in proposal development as well as the design of cutting-edge training content or sales, onboarding, leadership, and more.
Managed and secured necessary licensure following business launch, successfully establishing processes to bid on government contracts.
VEER RIGHT MANAGEMENT, Wilson, NC 1/2001 – 10/2013
Vice President (12/2004 – 10/2013)
Led trade show program management for the company’s largest client in addition to numerous smaller clients, overseeing all aspects of resource allocation, expense management, and logistics for venue selection, sponsorships, contractors, and travel. Oversaw event planning, management, and execution of medium-to-large client events. Managed staff recruitment, interviewing, hiring, training, and performance evaluations to cultivate a top-performing team. Played a critical role in business development and growth, customer acquisition, and new client retention.
Concurrently oversaw operations management within Human Resources and IT departments while serving as the Administrator for the company website and a client-level Inventory Management System.
Executed superior staff training initiatives for client-level personnel, serving as a key resource for the planning, development, and implementation of sales conferences and sales trainings.
Directed seven project managers, one warehouse manager, and staff during daily operations to ensure all client specifications are met, leading teams to deliver superior results under stringent time and budget constraints.
Led the development and implementation of budget tracking spreadsheets in Excel, overseeing diverse financial management efforts to include client invoicing, auditing, budget projects, and more.
Partnered with senior management to assist with office/warehouse space and design negotiations.
Managed all office equipment as well as corresponding maintenance and repair needs to ensure functionality.
Project Manager (1/2001 – 12/2004)
Directed diverse event planning efforts for small-to-large-scale events, including receptions, staff dinners, advertising agency meetings, trade conferences, sale office road shows, and more. Held ownership of end-to-end project management to achieve client-level event goals. Oversaw all aspects of vendor relations, sponsorship management, trade show planning and scheduling, incentive planning, marketing and advertising, and negotiations.
Led event planning and event management to successful execute 26 nationwide client events in 2004 while attending 15 marketing shows across the nation.
Championed contract negotiations to secure sponsorships for client events while selling exhibit space for clients.
Conducted market research to identify and recommend client shows and proposals in alignment with objectives.
Managed ~30 contractors and vendors while overseeing operations for a cross-functional team of ~20 sales associates and warehouse staff, monitoring personnel to ensure accuracy, efficiency, and results.
Oversaw full-scale trade show operations, including onsite trade show processes and leads generation efforts.
Earned a promotion to Vice President in 2004 due to exceptional performance and dedication to client services.
Business Owner Crossroads Management Wilson, NC 5/2018 – Present
Invented “Baggage Buddy” and secured a provisional patent; product currently for sale in several locations.
Business Owner Streamline Mobile Auto Care & Streamline Outdoor World Wilson, NC 5/2012 – 5/2014
Successfully launched and operated a new business, overseeing sales, marketing, hiring, and training; sold business for profit.
Bachelor of Science, Forest Resource Management
West Virginia University, Morgantown, VA