Customer Service Executive

CURRICULUM VITAE

FINSA RUBILY BAEHAKI

Education

****-**** ******* ****** ******** 8 Purwakarta

****-**** ******* ******** ****** Doha-Qatar

****-**** ********* ************* ****** Doha-Qatar 2011-2013 Senior High School Negeri 5 Cimahi (Social Knowledge) 2013-2018 University of Pasundan Bandung (Major accounting, GPA 2,74) Informal Education

2013-2014 Training MYOB Accounting at Laboratory Computer UNPAS 2015-2017 Training English language at Laboratory Language UNPAS 2018 Private course Tax A & B certification at Tac Tic Tax Certifications

2013 “ESQ Leadership Training” at Mandala Saba Otto Iskandardinata Faculty University of Pasundan

2015 Discussion Public Socialize Financial Service Authority

“Implementation PSAK No. 55 Indonesia accounting guidelines” Bandung, 21 June 1994.

******.*****@*****.*** // +60-136****** // Jl. Raya Lembang No. 180. Hobbies: fitness (gym), Culinary, Travelling, Touring. Strong work ethic, Positive attitude, Problem-Solving Skills, Self-confidence 2015 In Stadium General, held by unit of Technical Caretaker on Foreign Language on Teaching and Educational Faculty of Pasundan University

2017 Seminar “Build Your Career with SAP Business One” at Binus University Bandung

Work Experience

2016 Internship at Bank BTPN Bandung as Customer Service

- Recap customer data for 1 year.

- Helps update customer data that is obsolete with new ones.

- Archiving income data no one disburses recipient funds.

- Fill out active and inactive customer data.

2016 Marketing Freelance Liquid Juice for You & Liquid B’Brew.

- Selling or canvasing products from vapepoint to other vape shops, Bandung area, Cimahi and West Bandung.

2017 Warehouse Administration Staff at Vapepoint Distibution Bandung.

- Buy liquid production ingredients and tools for vaping.

- Process and pack the e-liquid into the bottle.

- Calculating finished goods, ordered goods, distribution goods and store items.

- Delivery and distribution of goods to regular customers.

- Collection of consignment customers.

- Conduct Inventory taking every End of the month to be able to see the rotation of the product.

2018 Warehouse Administration Staff at PT Alam Kaca Prabawa Tangerang.

Morning shift :

- Make deliveries according to the delivery schedule, and double check the items to be sent.

- monitor and record items in and out.

- Inventory taking every End of the month.

Night shift :

- scheduling shipments, according to ordered items from marketing.

- checking goods for the shipment.

2019 Aegis BPO Sdn Bhd as Customer service Executive Indonesian Market.

- Handling customer calls

- Handling customer complaints

- Helping customer problems

- Selling OYO products

Technical Skills

Social Media Experience

Technical Writing

Project Management

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