Brenda A. Rhodes
* ***** ***** ************, ** *8419
Phone: 570-***-**** E-mail: ac872i@r.postjobfree.com Professional Summary: Office professional with customer service and data entry experience, Microsoft office skills and knowledge of QuickBooks. Ability to multi-task, work well with others and open to new challenges.
Education
Lackawanna College, Scranton PA 06/2018 – 12/2018
Microsoft Office Specialist-Certified in Word, PowerPoint, Excel, and Access. Additional coursework included Accounting, QuickBooks, Customer Service, and Business Communications. Experience
Housekeeper, Sodexo (at Keystone College) 05/2011 – 04/2018 La Plume, PA
Cleaned bathrooms, dorm rooms, classrooms, and offices Laborer, Harper Collins Publishing 01/2011 – 05/2011 Dunmore, PA
Checked orders, scanned books and placed in boxes for shipment,
Consolidated boxes, removed trash
Control Clerk, Haband 03/2009 –10/2010
Jessup, PA
Used encoding machine to encode checks, bank deposits, and enter bank deposit data into an Excel spreadsheet
Used computer to transmit bank deposit data to bank Data Entry, 21st Century Appraiser 02/2007 – 02-2009 Dunmore, PA
Performed data entry of residential, commercial, and vacant parcel information for the reassessment of property taxes for Lackawanna County
Copied and filed documents
Order Assembler, Eagle Cleaners 11/2004 – 02/2007
Clarks Summit, PA
Cashier
Laundered shirts, inspected and assembled orders
Used equipment and tools to touch up garments
Brenda A. Rhodes Page 2
Packer, Gertrude Hawk Chocolates 01/2004 – 11/2004 Throop, PA
Poured chocolate into mold, removed product from mold and inspected, and packaged final product
Document Prep, Diversified Information Technologies 03/2003 – 12/2003 Scranton, PA
Opened mail, removed staples, read documents and determined what department to route them to
Cashier, Mr. Z’s Food Mart 09/2002 – 03/2003
Waverly, PA
Cashier, and bagged customers’ purchases
Reservationist, Promissor 10/1999 – 09/2002
Scranton, PA
Made reservations for candidates to take examinations for licensure for various professions, performed data entry of candidate information
Copied and filed documents
Rental Agent National Car Rental 09/1998 – 10/1999 Avoca, PA
Performed Data entry of customer information, copied and filed documents, and prepared accident reports
Cashier duties and made bank deposits
Waitress, Hacienda Restaurant 09/1997 – 09/1998
Scranton, PA
Served food and beverages, hostess, bartender, cashier Telemarketer, Sam’s Club 09/1996 – 09/1997
Scranton, PA
Contacted local business owners and managers to solicit membership, performed data entry, copied and filed documents
Cashier duties, and processed credit card applications Operations Clerk, Pennsylvania Gas and Water Company 03/1989 – 02/1996 Scranton, PA
Processed crew schedules, typed permits, copied and filed documents, completed customer correspondence, and recorded telephone messages
Maintained two-way radio dispatch, read measurements of gas and water lines, performed data entry of water quality test results, and read charts