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Data Entry Customer Service

Dallas, Pennsylvania, United States
April 26, 2019

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Brenda A. Rhodes

* ***** ***** ************, ** *8419

Phone: 570-***-**** E-mail: Professional Summary: Office professional with customer service and data entry experience, Microsoft office skills and knowledge of QuickBooks. Ability to multi-task, work well with others and open to new challenges.


Lackawanna College, Scranton PA 06/2018 – 12/2018

Microsoft Office Specialist-Certified in Word, PowerPoint, Excel, and Access. Additional coursework included Accounting, QuickBooks, Customer Service, and Business Communications. Experience

Housekeeper, Sodexo (at Keystone College) 05/2011 – 04/2018 La Plume, PA

Cleaned bathrooms, dorm rooms, classrooms, and offices Laborer, Harper Collins Publishing 01/2011 – 05/2011 Dunmore, PA

Checked orders, scanned books and placed in boxes for shipment,

Consolidated boxes, removed trash

Control Clerk, Haband 03/2009 –10/2010

Jessup, PA

Used encoding machine to encode checks, bank deposits, and enter bank deposit data into an Excel spreadsheet

Used computer to transmit bank deposit data to bank Data Entry, 21st Century Appraiser 02/2007 – 02-2009 Dunmore, PA

Performed data entry of residential, commercial, and vacant parcel information for the reassessment of property taxes for Lackawanna County

Copied and filed documents

Order Assembler, Eagle Cleaners 11/2004 – 02/2007

Clarks Summit, PA


Laundered shirts, inspected and assembled orders

Used equipment and tools to touch up garments

Brenda A. Rhodes Page 2

Packer, Gertrude Hawk Chocolates 01/2004 – 11/2004 Throop, PA

Poured chocolate into mold, removed product from mold and inspected, and packaged final product

Document Prep, Diversified Information Technologies 03/2003 – 12/2003 Scranton, PA

Opened mail, removed staples, read documents and determined what department to route them to

Cashier, Mr. Z’s Food Mart 09/2002 – 03/2003

Waverly, PA

Cashier, and bagged customers’ purchases

Reservationist, Promissor 10/1999 – 09/2002

Scranton, PA

Made reservations for candidates to take examinations for licensure for various professions, performed data entry of candidate information

Copied and filed documents

Rental Agent National Car Rental 09/1998 – 10/1999 Avoca, PA

Performed Data entry of customer information, copied and filed documents, and prepared accident reports

Cashier duties and made bank deposits

Waitress, Hacienda Restaurant 09/1997 – 09/1998

Scranton, PA

Served food and beverages, hostess, bartender, cashier Telemarketer, Sam’s Club 09/1996 – 09/1997

Scranton, PA

Contacted local business owners and managers to solicit membership, performed data entry, copied and filed documents

Cashier duties, and processed credit card applications Operations Clerk, Pennsylvania Gas and Water Company 03/1989 – 02/1996 Scranton, PA

Processed crew schedules, typed permits, copied and filed documents, completed customer correspondence, and recorded telephone messages

Maintained two-way radio dispatch, read measurements of gas and water lines, performed data entry of water quality test results, and read charts

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