JOSEPHINE C. LIGHT

**** ******** ******, ***********, ** 33542

813-***-**** (cell)

ac870b@r.postjobfree.com

Career History & Accomplishments

FLORIDA HOSPITAL

Volunteer Services, Florida Hospital Tampa

• Manager for Volunteer Services Office

• Manages the hospital’s adult, college student, and teen volunteer programs

• Coordinates placement and training of each volunteer within hospital to provide adequate coverage of each volunteer service area.

• Provides supervision of all volunteers in conjunction with hospital personnel.

• Recruits, interviews and advises new volunteers of assignment area(s).

• Instructs new volunteers concerning hospital and auxiliary code of ethics, policies and procedures.

• Plans and coordinates service awards and recognition ceremonies for volunteers.

• Evaluates the effectiveness of existing programs/service areas with input/feedback from hospital personnel.

• Assures Volunteer Services Department is following Joint Commission, OSHA, ADA, labor laws and other legislation and regulatory agencies impacting volunteer services.

Sept. 2016-Present

Medical Staffing Office, Florida Hospital Wesley Chapel

• Administrative Assistant for Medical Staffing Office

• Highly organized, detail oriented and able to handle multitude tasks

• Excellent interpersonal skills

• Excellent verbal/written skills, including accurate and concise minute and report presentation skills

• Knowledge of DNV, federal and state regulations

• Medical terminology knowledge

• Knowledge of Microsoft Office applications, including Word, Outlook, Excel, Access and PowerPoint

• Knowledge of primary source verification processes and procedures

• Ability to listen to dialog during meetings and take concise, accurate minutes

• Supports Quality Department on a as needed basis 2016

Josephine C. Light

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Human Resources Analyst, Florida Hospital Wesley Chapel

• Human Resources (HR) Analyst for the Associate Vice President for Human Resources and the Health and Wellness Programs and Director of Human Resources

Maintains strict confidentiality

Provides support, guidance and coordination in the consistent and effective collection, organization, maintenance, dissemination and application of accurate employee date in employee programs, policies, procedures and practices of the HR department.

Supports the daily operation of the HR department and contributes to the long-run development of the HR function by assisting the team in providing comprehensive HR services to managers and staff within a fast-paced growing organization.

Responsible for all aspects of employee data and records including but not limited to: organizing, maintaining and updating all employee information and records while ensuring the data integrity of the HRIS system and employee records as well as compliance with regulatory/hospital requirements, testing of system changes, report writing and analyzing data flows for process improvement opportunities.

Responsible for the HRIS standard and adhoc reports, HR metrics, and reporting and tracking of compliance documents.

Chair the Get R.E.V.d (Recognize Employee Value) Employee Recognition Committee.

Orientation Coordinator-prepare Agenda, update presentation, binder assembly coordination with volunteers, catering, etc.

Provides documentation for Quality Committee.

Active member of the Mission Implementation Committee.

Continue to assist with organizing the Nursing Leadership Advanced Program for the West Florida Region.

2015

Executive Assistant, Florida Hospital Wesley Chapel

• Executive Assistant to the Chief Nursing Officer and Associate Vice President for Human Resources and the Health and Wellness Programs

Calendar Management; travel and meeting planning.

Prepared presentation and proofreading documents for Supervisors’ meetings.

Organized the Nursing Leadership Foundation Program for the West Florida Region.

Backup for the Chief Executive Officer and Chief Financial Officer; assisted with Board and Finance preparation.

Press Ganey reporting; HCAHPS scores calculations.

Assisted with patient and guest query complaints.

Participated in the Creation Health program.

2014-2015

Administrative Assistant, Florida Hospital Zephyrhills Executive Assistant to the Chief Financial Officer and the Chief Nursing Officer

2012-2014

Administrative Assistant, Tomlin Staffing, Tampa, Florida Administrative Assistant for Conferences, AACSB, Tampa, FL Administrative Assistant, Lowland Insurance, Tampa, FL 2011-2012

Josephine C. Light

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Administrative Coordinator, PBS&J/Atkins, Tampa, Florida

• Executive Assistant to President for the Infrastructure, Water and Environment (IWE) Department

2010-2011

Senior Program Assistant III, PBS&J, Tampa, Florida

• Executive Assistant to two Senior Program Managers for Project Development and Environment (PD&E) and Planning/Traffic Department

- Assisted Senior Project Managers and their staff; calendar management.

- Supervised and trained administrative staff.

- Prepared and proofread proposals and presentations; budgeted projects.

- Updated monthly progress reports and invoices.

- Prepared travel and meeting planning; event coordination.

- Maintained corporate files, document control, formatted and proofread documents/manuals.

- Introduced and incorporated electronic archiving system.

Played key role in preparing a successful $1.5 million proposal and maintaining the budget.

2003-2010

Executive Assistant, General Physics Corporation

• Executive Assistant to two Vice President’s for Business Development

- Maintained schedules, arranged for conference calls and meetings.

- Prepared proposals and presentations.

- Processed shipping and receiving.

- ACT! Database Administrator - Installed, upgraded, and maintained the ACT! Database for six of our offices and trained other employees in this program

- Provided backup support for the Office Manager.

- Audited expense reports and vendor invoices, handled time entry for all employees.

- Negotiated rates with hotel management and room rentals.

- Acted as Social Director for the Tampa Office; coordinated the annual summer picnic and the Christmas party activities.

- Prepared travel and meeting planning; event coordination. 1995-2003

Public Relations Clerk, Pasco County Property Appraiser’s Office

• Calculated appraised values on real estate and tangible personal property.

• Demonstrated professionalism, customer-focused.

1991-1995

Education B.S. Degree in Elementary Education

Bowling Green State University, Bowling Green, Ohio Josephine C. Light

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Memberships & Affiliations

• Lean Yellow Belt, 2016

• NAMSS (National Association Medical Staff Services) - 2016

• IAAP (International Association of Administrative Professionals) Member since November 2003; Employment Committee Chairman, 2004-2005; Administrative Professional Day Chairman, 2005, 2006, 2010, 2011; Treasurer, 2006-2007; Vice President, 2007-2008; President, 2008-2009, 2009-2010; Scholarship Committee, 2012, 2013, 2014

• Big Brother Big Sister – 2011-2012

• PBS&J/Atkins, Tampa Bay Employees Activities Committee – 2003-2007; 2010-2011

• Take Stock in Children Mentor – 2003-2004 school year

• Secretary/Treasurer, ZHS Athletic Booster Club Member –1998-2003

• Concession Stand Committee, Temple Terrace Soccer Association, 1998-2000

• President, JROTC Booster Club, ZHS – January 1997 to July 1999

• Sunday School Teacher, 4th grade, High School – 1992 to 2000, Dade City Florida

• Sunday School Teacher, Kindergarten and 5th grade – 1983 – 1988, Grafton, Ohio References

• Joyce Nelson, AVP Human Resources and Wellness Programs, FHT

• Gwen Alonso, VP/CNO, FHZ

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