Independent worker with high energy and great communication skills.
Resume:
Alexandra Edwards
Independent worker with high energy and great communication skills.
Reliable, friendly and able to work with little oversight and collaborate in team environments. Experience in retail, customer service, and community services. 16107 76 Street
Edmonton, T5Z 3N6
************@*****.***
EXPERIENCE
BOYLE STREET COMMUNITY SERVICES — Winter
Emergency Response Worker
NOVEMBER 2018 - PRESENT
Assists with responding to vulnerable populations, including the de-escalation, active listening, and crisis assessment work. Facilitated needle exchange, front line community support services, and provided an ongoing commitment and professional relationship to individuals within the Edmonton community, delivering a high standard quality of care.
Familiarity working under high stress environments with little oversight, and developed a working knowledge of local community resources
(substance use, social services, formal justice systems). ALDO SHOES — Keyholder
JUNE 2018 - OCTOBER 2018
Assisted customers with selecting different shoes and accessories through adhering to company policies and procedures. Upheld store standards and organization through managing inventory, merchandising and loss prevention.
Responsible for opening and closing store during cash out and cleaning. Developed strong communication, leadership and team building skills through a customer oriented approach through sales skills and maximized the customer experience in-store.
LIQUOR DEPOT — Sales Associate
SEPTEMBER 2018 - APRIL 2018
Generated sales through organizing and presenting in-store wine and beer tasting, maintaining a high level of customer service. Participated in merchandising and promotional activities as well as store maintenance, including selection and shipping of special orders to customers.
Maintained a high level of product and service knowledge, greeting customers in a professional manner and answering all product questions. EDUCATION
McNally High School
2012-2015
SKILLS
Experience working with
marginalized populations,
knowledge of substance use
and culture, mental health,
and other social determinants
of health affecting vulnerable
populations within the
inner-city
Ability to work both
individually with little
oversight, and in
multidisciplinary team
settings
Customer oriented; Energetic
and motivated; and strong
problem-solving skills
Training and experience
interacting with the public in
both retail and service
environments, including sales
and cash transactions
XWRECKS BAR AND GRILL — Server
OCTOBER 2016 - MARCH 2017
Provided exceptional hospitality, emphasizing personalized service and attentive treatment, while demonstrating knowledge of rotating specials and menu items.
Relayed orders to kitchen by quickly and accurately recording guest selections and keying them into the POS system.
Carried out a variety of cleaning duties throughout the shift to maintain a clean and safe work environment.
REFERENCES AVAILABLE UPON REQUEST
ADDITIONAL QUALIFICATIONS
Standard First Aid
Familiarity being a
first-responder and assessing
the scene
WHMIS Training
Familiarity with the hazard
classification and
communication requirements
of WHMIS
Proficiency in Microsoft
Office Suite
Administrative Work
Experience preparing
professional correspondence,
answering the phone,
invoicing, calling clients,
filing, and other duties as
assigned
Contact this candidate