Alexandra Edwards

Independent worker with high energy and great communication skills.

Reliable, friendly and able to work with little oversight and collaborate in team environments. Experience in retail, customer service, and community services. 16107 76 Street

Edmonton, T5Z 3N6

780-***-****

ac86yz@r.postjobfree.com

EXPERIENCE

BOYLE STREET COMMUNITY SERVICES — Winter

Emergency Response Worker

NOVEMBER 2018 - PRESENT

Assists with responding to vulnerable populations, including the de-escalation, active listening, and crisis assessment work. Facilitated needle exchange, front line community support services, and provided an ongoing commitment and professional relationship to individuals within the Edmonton community, delivering a high standard quality of care.

Familiarity working under high stress environments with little oversight, and developed a working knowledge of local community resources

(substance use, social services, formal justice systems). ALDO SHOES — Keyholder

JUNE 2018 - OCTOBER 2018

Assisted customers with selecting different shoes and accessories through adhering to company policies and procedures. Upheld store standards and organization through managing inventory, merchandising and loss prevention.

Responsible for opening and closing store during cash out and cleaning. Developed strong communication, leadership and team building skills through a customer oriented approach through sales skills and maximized the customer experience in-store.

LIQUOR DEPOT — Sales Associate

SEPTEMBER 2018 - APRIL 2018

Generated sales through organizing and presenting in-store wine and beer tasting, maintaining a high level of customer service. Participated in merchandising and promotional activities as well as store maintenance, including selection and shipping of special orders to customers.

Maintained a high level of product and service knowledge, greeting customers in a professional manner and answering all product questions. EDUCATION

McNally High School

2012-2015

SKILLS

Experience working with

marginalized populations,

knowledge of substance use

and culture, mental health,

and other social determinants

of health affecting vulnerable

populations within the

inner-city

Ability to work both

individually with little

oversight, and in

multidisciplinary team

settings

Customer oriented; Energetic

and motivated; and strong

problem-solving skills

Training and experience

interacting with the public in

both retail and service

environments, including sales

and cash transactions

XWRECKS BAR AND GRILL — Server

OCTOBER 2016 - MARCH 2017

Provided exceptional hospitality, emphasizing personalized service and attentive treatment, while demonstrating knowledge of rotating specials and menu items.

Relayed orders to kitchen by quickly and accurately recording guest selections and keying them into the POS system.

Carried out a variety of cleaning duties throughout the shift to maintain a clean and safe work environment.

REFERENCES AVAILABLE UPON REQUEST

ADDITIONAL QUALIFICATIONS

Standard First Aid

Familiarity being a

first-responder and assessing

the scene

WHMIS Training

Familiarity with the hazard

classification and

communication requirements

of WHMIS

Proficiency in Microsoft

Office Suite

Administrative Work

Experience preparing

professional correspondence,

answering the phone,

invoicing, calling clients,

filing, and other duties as

assigned

Contact this candidate