Sign in

Bilingual Content Reviewer

Antioch, California, United States
April 23, 2019

Contact this candidate


Minjeong Kim

**** ****** **

Antioch, CA, *****




e-Team(at Google)— Bilingual Content Reviewer

July 2018 - JAN 2019, Palo Alto, CA, United States

-Demonstrate speed, agility, critical thinking and attention to detail to review content against existing policies.

-Handle sensitive content that includes violence, sex and nudity to ensure there are no violations of policies.

-Support urgent requests and projects while collaborating with cross-functional teams.

BC Forward(at Youtube)— Bilingual Quality Assurance Analyst March 2018 - June 2018, San Jose, CA, United States

-Emphasis on driving high customer satisfaction and resolution.

-Collaboratively sharing feedback through appropriate channels related to tools, processes or systemic user/product issues.

-Ensuring excellent customer satisfaction by analyzing CSAT-DSAT survey and the trend in Korea.

-Comprehending SEM, SEO, and web analytics concepts to be used in client projects.


U-Airport Team (Incheon National Airport)—Interpreter, Customer Service Representative

July 2015 - August 2015, Incheon, South Korea

-Provided clear instructions about customer inquiries that would arise such as updated flight information and solved problems, using technology to accurate reporting for scheduling and service evaluation.

UMEDI & Oriental Press— Intern

December 2014 - February 2015, Incheon, South Korea

- Performed lots of team projects such as making article about medical. news for Oriental Press which is the newspaper for US army in Korea.

- Created useful sources to introduce Korean food, Medical information for US army who stay in Korea, and Korean History related to US army.

- Designed Oriental Press webpage.

- Sorts, maintains and files information reports into chars in a timely manner following established chart organization.


Model United Nations :

UNCITRAL Session on Post


American Education Fair

Honorable Service

interpreter award 2015

Yale Model United Nations

Korea 2014


Korean, English

17th Asian Games Incheon Organizing Committee— VIP Interpreter

September 2014 - October 2014, Incheon, South Korea

-Welcomed Foreign VIP visitors and 9,501 athletes to local events as well as maintain a comfortable atmosphere by resolving any issues that would arise.

- Route phone calls, including phone messages, according to phone handling expectations, to support timely response to incoming calls. QUALIFICATION

● Dependable, enthusiastic, dedicated, and well organized.

● Proficient in Korean and English.

● Years of clients service experience for 4 years.

● Collaborate in team well.

Have a lot of experience such as Model United Nations.

Conducted successfully many team projects with UMEDI (Medical Company) and Oriental Press (Newspaper for US Army in Korea).

● Expert in exceptional communication skills and outstanding interpersonal skills, working as a host and interpreter for 4 years.

● Skilled in computer programs such as PowerPoint and Word. EDUCATION

California State University East Bay, Hayward, CA - International Business Certification

MAR 2017 - DEC 2017

Incheon National University, Incheon, South Korea Majoring in English Language & Literature Bachelor degree March 2017 MAR 2011 - MAR 2017

Contact this candidate