IRENE SANTOS
Belleville, NJ ***** 973-***-**** ac86wn@r.postjobfree.com
CORPORATE TRAVEL AGENT
Dedicated and conscientious Travel Consultant possessing excellent business management, customer service, and problem solving skills. Independent worker adept in making essential decisions.
Corporate Travel Consultant 12/2016 to Present
American Lloyd Travel, LLC., Englewood, NJ
Manage corporate travel for employees at Hackensack Meridian Health Network account
Arrange flights, hotels and car service reservations for the traveler
Medical Secretary 10/2015 to 10/2016
John Theurer Cancer Center, Hackensack UMC., Hackensack, NJ
Increased patient consultations with physicians by answering phone calls in a timely manner and efficiently collecting patient information
Accomplished customer satisfaction by maintaining positive, upbeat attitude
Reorganized filing system for space organization
Medical Secretary to the Chief Pediatric Orthopoedic Surgeon 8/2012 to 8/2015
St. Joseph’s Regional Medical Center, Paterson, NJ
Extensive interaction with doctors, administrative directors, patients, and suppliers within and outside facility
Collected office visit payments, made deposits to cashier office, maintained Excel payment logs
Booked patient surgeries and communicated with interpreters; arranged transportation for patients
Read doctor’s notes and selected proper diagnoses codes; gathered necessary information and sent for billing
Created and maintained Excel spreadsheet log for year-end reporting to administration
Achievement of increasing co-payment collections and decreasing patient waiting room time
Administrative Assistant/Office Manager 5/2012 to 8/2012
Las Comp Institute of IT, Montvale, NJ
Managed and assisted students with rules and regulations of school
Assisted and answered questions for students learning MS Office
Created Resumes
Presented and informed potential students about school
Corporate Travel Agent 1/1994 to 9/2002
World Travel Partners, LLC., New York, NY
Established relationships and handled accounts with high level business clients such as Goldman Sachs, United Nations and the Federal Government
Managed travel for corporate employees by arranging domestic and international itineraries
Construed best routes for International travelers
Corporate Travel Agent 9/1988 to 12/1993
Rosenbluth Travel, Inc., New York, NY
Administrative Assistant for Prudential Securities Corporation
Studied Sabre GDS system in Dallas Fort Worth, TX
Managed and coordinated with group travelers
Handled domestic flights for employees
B.B.A., Marketing Management Sabre GDS Administrative Assistant Certification
Baruch College, New York, NY Dallas Fort Worth, TX Las Comp Institute of IT, Montvale, NJ
PROFESSIONAL EXPERIENCE
EDUCATION