Tammy Elaine Way

Ottawa, ON • ac86wb@r.postjobfree.com • 613-***-**** • LinkedIn

Executive / HR / Administrative Assistant / Office Manager

Dedicated professional with hands-on experience overseeing daily administrative processes, while providing outstanding levels of team supervision, executive, and HR support.

— Key Abilities —

Expertise in administration, human resources, and all aspects of client facing support for the delivery of exceptional office management standards.

Proven track record of accurately coordinating all administrative and accounting tasks, troubleshooting, providing simplified explanations of complex office problems and working closely with multiple teams to support the wider business.

Adept at leading teams and monitoring employee productivity, confirm compliance with company and industry standards, create a robust administrative control environment.

Excellent consultative approach to work with clients, delivering optimal solutions to diverse needs. Demonstrate high performance standards with astute attention to detail and deadlines, while producing quality results.

Applies exceptional interpersonal, communication, and negotiation skills across all levels of business, builds a strong customer service ethos and maintains positive working relationships.

Delivered executive level support, arranged meetings, travel, and associated Visas, resolved conflicting diary entries.

Professional Experience

United Tote Canada Inc. – Ottawa, ON

Administrative/HR Assistant, 2004 to Present

Manage a high performing team in support of office and HR procedures. Prioritize and share tasks throughout the team. Deliver a high level of business support to the senior team. Arrange and attend meetings. Implement robust administrative operations and procedures, organize filing systems, monitor stock, and order equipment supplies. Organize maintenance and repairs. Oversee accounting activities, including accounts receivable and accounts payable requirements. Oversee recruitment, motivate and encourage staff to ensure professional growth, productivity, and compliance with all policies and standards. Administer company Group Benefit and RSP Plans. Enforce data protection, health and safety standards.

Selected Contributions:

Entrusted to action all HR matters for Canadian and US employees.

Retained accurate and up to date HR records and files; allowed comprehensive assessment of employee details and absence statistics.

Pinpointed skill gaps, facilitated training; improved staff abilities across the department.

Originated administrative practices and procedures, evaluated results; learned lessons and recommended future improvements.

Conducted research, devised and presented reports to executives, committees, and board directors; improved the availability and transparency of business information, enabled effective business decision making.

Forged strong relationships with key suppliers, negotiated competitive prices; met budgets and targets.

Previous Experience:

Manager, Corner Club de Coin

Senior Administrative Assistant, City of Nepean

Office Manager / Executive Assistant, Dogwood Intermediate Care Facility

Executive Assistant, Philemon Wright Regional High School

Office Manager, Scott T. Milloy Barrister & Solicitor

Other Skills

Software: Word, Excel, PowerPoint, Outlook, Great Plains

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