Friendly and enthusiastic with 16 years specializing in Sales. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional
demeanor at all times.
Customer and Personal Service Administration and Management
Time Management Service Orientation
Sales and Marketing Social Perceptiveness
Friendly and Cheerful Approachable
MSC Industrial Supply March 2015 to Current
Servicing accounts all over Alaska
Responsible for understanding of the company system and product to new and existing customers, expand strategies to further retain existing accounts.
Develop, maintain and strengthen customer relations
Utilize Account Management System to develop a routing plan and appropriate call frequency
Secure and submit customer orders for processing utilizing wireless ordering technology
Check accuracy of incoming orders, and unpack and put away stock where appropriate
Responsible for generating sales growth in a defined group of accounts by utilizing company programs to establish the company as a primary vendor in targeted customers and markets
Responsible for increasing sales by opening new accounts and within the existing customer base through program deployment and product expansion, focusing on VMI accounts
Must develop expansion strategies to further retain and penetrate existing accounts
SMG Anchorage Convention Centers February 2012-January 2015
I managed logistics and facilitation of events for SMG Company at the Egan and Dena’ina Centers.
Worked with customers to ensure events are managed timely and efficiently to meet their needs.
I am professional and well organized and can facilitate many events at once and work well under pressure.
I have strong communication skills and keep in close contact between the customer and staff to ensure that events are followed per the customer’s order and staff is apprised of changes is they come up.
I have managed 600 events in a given year and work with trade associations, health care organizations, government agencies, and oil and gas companies and non-profits.
I have developed a strong working network and relationship with many organizations and groups, which has helped to increase growth in events and sales for the SMG Company.
The Jewelry Cache May 2003 to February 2013
Our family owned business that specialized in custom fine jewelry.
I am well versed in the sales and servicing of various types of jewelry.
Assisted in office duties by processing client files, banking and balancing of the daily till, and managed mailing and deliveries for clients.
Inspected and processed jewelry to be repaired, prepared display cases to be esthetically pleasing to the customer.
Strong customer service skills and follow through to ensure customer is pleased with their purchase.
I have traveled around the country to jewelry shows to bring high quality jewelry to Alaska.
I have attended gemology courses and business management to further my knowledge in the field.
Deb Dwinnell & Co September 2001 to January 2003
Duties included but were not limited to: reconciling credit card and bank statements using QuickBooks program, filing, posting accounts receivable on computer
Hostess/Busser Fletchers Restaurant
Busser/Hostess for entire restaurant
Tasks included setting silverware and glasses at tables, cutting and bringing fresh bread to tables, filling water glasses, removing all dirty dishes and bringing to dishwasher, wipe down tables, greeting and seating guests, answering questions to tourists about Alaska and help expedite food.
East high school 2003
High School Diploma
University of Alaska Anchorage 2003-2005
Business Degree- in progress