Molly Clarke
https://www.linkedin.com/in/mollymclarke
**** **** ***** ****, ********, AL, 36532
251-***-**** ac86ut@r.postjobfree.com
PROFESSIONAL SUMMARY
Outgoing and driven medical sales professional with a successful track record in customer service and building long term relationships
Highly organized individual with strong interpersonal and communication skills
Dedicated to driving customer satisfaction and delivering exceptional results
Strengths in comprehensive technical and surgical knowledge and critical thinking abilities
PROFESSIONAL EXPERIENCE
Southern Orthopaedics, LLC 2015 – 2017
Orthopedic Sales Representative - Mobile and Baldwin County, Alabama
Selling surgical devices, product solutions, and services
Solely ran territory June – October 2016; On call 24 hours 7 days a week
Established and maintained relationships with physicians and other facility/surgical personnel
Established 10 new accounts/surgeons, managed 25 total accounts
Served as primary contact for and attended all surgical procedures providing a high level of technical, surgical and product knowledge
Identified needs of prospects and developed/delivered appropriate responses to meet and exceed needs; written, telephone and face-to-face
On call 24 hours 7 days a week
Maintained instrumentation and implants; communication and management of delivery dates, in-service training, and coordinated product replenishment
Managed eight hospitals and five surgery centers
Trained and supervised associate representative
Five cases featured in company articles
Hosted and attended Journal Clubs
Conducted marketing and selling of Acumed products as well as additional products such as Micro-Air Surgical, Polyganics and Zimmer by performing field sales calls, sales meetings/demonstrations
Participated in promotional activities and professional association meetings both inside and outside of regular business hours
Coordinated cadaver labs
Drove customer satisfaction and solved customer problems by addressing any issues or concerns promptly
Fulfilling distinctive requests made by surgeons in a timely manor
The Pediatric Clinic, LLC 2014 – 2016
Business Office; Patient Specialist – Auburn, Alabama
Performed demonstrations on portal/medical software functionality and provided customer support
Monitored reports and recommended practice changes for Ongoing meaningful use compliance
Utilized practice management and electronic health record software
Fulfilled reception desk responsibilities such as scheduling, enrolling, documenting patient records, charging, etc.
Communicated as team alongside physicians, nurses and Staff
EDUCATION
Bachelor of Science: Communication Disorders - Auburn University - Auburn, AL 2014
Speech-Language and Audiology undergraduate program
Minor in Rehabilitation and Special Education
Member of the American Speech Language and Hearing Association, Autism Speaks Advocate and HIPPA certified
Deans list in 2013 and 2014