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Customer Service Data Entry

Calgary, Alberta, Canada
April 23, 2019

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STEPHANIE THOMPSON Calgary, AB 403-***-****


• Exceptional technical knowledge in a variety of fields, with the ability to learn new products very quickly

• Effective written, oral, interpersonal and customer service skills with strong ability to build rapport and trust

• Highly organized, efficient and results-oriented with focus on detail time and priority, for meeting time sensitive deadlines

• Excellent computer skills with Microsoft Word, Excel, PowerPoint and willing to learn company specific software EMPLOYMENT HISTORY

File Clerk, Finance 2012-2017

Marquee Energy, Calgary, AB

Reception/ File Clerk/ Data Entry, Exploration 2004-2008 Cyries Energy, Calgary. AB

File Clerk/ Data Entry, Exploration 2002-2004

Cypress Energy, Calgary, AB

Senior Stylist 2016-2019

Dolce Salon, Calgary, AB

Stylist 2013-2015

Angles Strathcona, Calgary, AB

Stylist 2007-2013

Dolce Salon, Calgary, AB



• Accomplished at creating and utilizing Microsoft Office Suite

• Advanced file clerk skills where I managed in excess of 20 000 files for the Oil & Gas production company Marquee, Cequel, And Cypress

• Assisted various office personnel with data entry, and covered reception and the phones for Oil & Gas production companies

Customer Service

• Utilized Insight to manage customer bookings, appointments, and service details and delivery to create organized stylist schedules

• Managed the front desk and client appointments simultaneously to maintain excellent salon customer service

• Grew client base and notoriety of salon through social media engagement, word of mouth, and continuing education

• Created comfortable client experiences through prompt client service and Master Hair styling

• Achieved higher customer sales by informing customers of new products and upselling service EDUCATION & TRAINING

Administrative Professional Certificate 2019-2020

Bow Valley College Calgary, AB

Hair Stylist Certificate 2002

Marvel College Calgary, AB

High School Diploma 2001

St. Francis High School Calgary, AB

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