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Receptionist, Administrative Assistant, Office Manager

Calgary, Alberta, Canada
April 23, 2019

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Meghan Butler

Calgary, AB.

Phone: 403-***-****



Experience in administration; balancing filing, data entry, collections and research while interacting over the phone, email, and in person with a diverse client group. Positive attitude, responsible, friendly disposition, patient and superior communication helping to develop professional relationships.

Professional Experience

Long & McQuade

Training Centre Administrator, Calgary, AB 2014-Present

• First point of contact with the public, answering phones, talking to clients, confirming appointments, getting clients settled with registration forms, delivering completed paper work to teachers and filing the lesson centre’s copy appropriately

• Assist in collecting fees throughout the month, receive payments directly, reconciling time sheets at the end of the month, and creating pay stubs for teachers employed with us

• Keeps the 25 teachers’ schedules organized; scheduling, cancelations, and rescheduling

• Facilitate communication between the store, subcontracted teachers, and students

• Stock and neaten lesson room as needed to keep a professional look for the public

• Maintaining social media for the lesson centre

• Support the co-ordinator and other areas in the company in any additional ways required

oEnter security/rental agreements and contracts into the computer for head office

oCall customers whose repairs are finished

oRe-pricing, tagging, and boxing up print music, facilitate organization

oCreating or modifying customer’s files to indicate teacher discounts

Pearson’s Academics

Tudor, Calgary AB 2016- 2017

• Assisted student’s learning in areas they’re having difficulty in, as expressed by parents and teachers and bring students up to the required knowledge level of their grade and subject

• Created lesson plans, worksheets, and activities to help students in areas that they needed extra help in; suggested creative activities that could be useful to students

Stones Carbert and Waite LLP

Receptionist/Administrative Assistant (temporary contract), Calgary, AB 2014

•Answered phones, talked to clients, confirmed appointments, transferred to the correct connection, and be prepared to greet clients at the door, get them settled with any introductory paperwork and delivered completed paper work to appropriate parties

• Responsible for the processing of customer payments through Monaris

• Supported the accountant in processing cheques in order to get them ready to be deposited

• Sorted incoming mail and sent outgoing mail via Courier

• Researched subjects and delivered well organized and thorough reports, filing as assigned, both paper and through Calgary Archives

Wood's Homes-Parkdale Residence

Youth and Family Counsellor, Calgary, AB 2013

• Provided responsible role modeling for children under 12 in residence by presenting, teaching, and encouraging appropriate social behaviors in children with a troubled past, and/or cognitive delays, within a fun and normalized daily routine

• Supported continuing positive interaction between family and children, supported children in school, at appointments, and within the community daily as needed

• Answered phones, made appointments, talked to professionals, and discussed questions and/or concerns with parents and guardians

• Excelled in balancing daily, weekly, and monthly reports with accuracy and punctuality within a busy environment

Society for Treatment of Autism Calgary, AB 2008-2013

Transition Therapist (2010-2013)

• Assisted three to seven year old children with autism integrate into society while providing a comfortable environment for children to learn social skills and coached parents on techniques

• Wrote up long term goals by analyzing past data and extrapolating where the client’s progress may continue onto and compiled data in order to write progress reports quarterly

Residential Behavioral Therapist (2008-2010)

• Assisted clients with autism and other neurological disorders with daily living skills, provided a safe environment for clients in a residential environment and compiled data on client's progress

• Supervised the staff, administered medication, while also completing assigned programming for assigned client, as shift coordinator

Behavioral Solutions Inc.

Behavior Therapist, Lethbridge, Alberta 2007-2008

• Provided a comfortable environment for clients with autism to explore and develop social techniques and play skills and maintained data on client’s progress and recommended changes to programs

Heritage Park

Assistant Lead Hand/Retail, Calgary, AB Summers 2003-2006

• Filled in for the lead hand on days off; supervised and trained retail staff, provided assistance, and filled in where required to ensure smooth operations

• Experience in checking and organizing invoices within a retail warehouse

• Provided excellent customer service to guests, opened and closed stores and handled funds

Education and Training

Bachelor of Arts, Double Major English and Psychology, University of Lethbridge, Lethbridge, Alberta

Proactive Crisis Intervention & Prevention Training, Woods Homes, Calgary Alberta

Child Care Staff Qualification Certificate, Calgary, Alberta

Autism Through the Lifespan Conference, Vancouver, BC

Volunteer Experience

Chinook Regional Hospital, Pediatric Ward, Lethbridge, Alberta

The Military Museums, Special Events, Calgary Alberta

Contact this candidate