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Director of operations

Laguna Hills, California, United States
April 23, 2019

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Professional Summary

Experienced and dynamic leader with a demonstrated history of working in the logistics, supply chain, manufacturing, warehouse, and building materials industries. Skilled in negotiation, budgeting, forecasting, P&L management, team building, operations management, vendor management, sales and customer service. Understands and supports diversities role in creating highly successful work environments. Passionate professional with ability to apply critical thinking skills to complex problems and a proven history of innovation and success.

Professional Experience

2015 to Present Area General Manager

Builders First Source (BFS) – Southern California, California

Conceived, designed and implemented the first automated kitting process for BFS. The kitting process developed is the first automation to the cut and package process for the Lumber Products industry. The kitting allows lumber to be precut, stamped and sorted by lot to builder’s specifications which accelerates the construction cycle of single and multifamily homes. The project entailed the selection of the saw, an automation partner, the construction of the physical plant, and training of the employees. Production grew from 225 board feet/hour (bf/h) to 460 bf/h while tripling output of finished product from 30,000 bf/day to 90,000+bf/day.

Collaborated with customers to improve forecast volumes which allowed for expanded products and services. Examples of extended products and services are Engineered Wood Products (EWP), kitting services, transportation, and custom milling; the expanded product offerings helped smooth spikes in production cycle. Grew overall sales for facility from $75M to $124M and board footage from 113M to 151M.

Successfully negotiated with contract labor agencies lowering contract labor rate by 22%, as well as, including time off plans for their temporary employees to be in line with BFS’s PTO plan.

Mentor for General Managers that consisted of a rotation at location to train on processes and procedures with an additional year remotely resulting in improved performance of SOP’s.

2011 – 2015 Area General Manager

ProBuild Holdings Inc. (acquired By Builders First Source) – Southern California, CA

Assumed responsibility for facility with -$2.225m EBITDA in 2010 and increased EBITDA every year peaking with a positive EBITDA return in 2016 of $4.3m.

Built successful departmental teams and identified managers to handle expanded growth. Implemented vision in forecasting hiring needs, training and cross-training.

Grew sales from $31M in 2010 to $75M in 2015 leveraging the customer relationships that were built during the downturn of the housing market.

Redesigned facility layout housing fast moving product closer to rail spur and consolidated manufacturing and milling into shared area. This allowed for easy deployment of labor if a part of the yard became backed-up as production spikes and slowdowns become highly visible. With the changes board footage increased from 62M in 2010 to 113M in 2015.

2008 to 2010 Area Vice President

ProBuild Holdings Inc. – Southwest Region

Reduced operating expense from 20.5% to 12.8%. This was primarily achieved through headcount realignment, renegotiation of equipment leases, new vendors for repairs and maintenance, and better labor planning to reduce temp labor and overtime hours.

Served as a company representative in three union negations for labor contracts which ultimately led to the decertification of the Carpenters Union.

Implemented three Vendor Managed Inventory (VMI) programs for fire treated lumber; this removed the $2.5M inventory liability, freed space in the yard for other products and built a better partnership with our suppliers.

Identified locations for ProBuild's strategy for obsolescence as market conditions changed. Closed five locations; responsibilities included re-deploying high performing employees and re-allocating inventory and fixed assets.

Trained employees and management from other regions and prepared employees for other positions with greater responsibility.

2006 to 2008 General Manager

Dixieline (acquired By ProBuild) – National City, CA

Reduced demurrage charges by bringing to light the inconsistently in the railroad reporting and spotting failures. This reduced demurrage charges by over 50% and increased service levels for Union Pacific and Burlington Northern Railroads. This required changes to railroads procedures as well as Dixieline.

Developed work measurement tools to effectively measure work productivity by board feet per hour. Currently this measurement tool continues to be utilized in Southern California today.

2003 to 2006 Dixieline – National City, CA

2004 – 2006 Supply Chain / Purchasing Manager

2003 – 2004 Logistics Manager

1989 to 2002 United Parcel Service – San Diego, CA

1998 – 2002 Operations Manager - Warehouse

1992 – 1997 Operations Manager - Delivery

1989 – 1992 Delivery Driver


ProBuild's Executive Development Training

San Diego State University - San Diego, CA


Board Member, San Diego Port Tennent's Association, 2006 - Present.

Board Member, Southern California Lumber Association, 2016 – Present

Member, West Coast Lumber and Building Materials Association, 2008 – Present

US Navy, Veteran, 1983 – 1987

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