Human Resources
Resume:
Elise Marie Holden
*********@*******.***
Work Experience:
Sherwood Nissan Sales Representative (2018)
• Developed sales techniques
• Built rapport and relationships with customers
• Worked efficiently with Customer Relationship Management (CRM) software
• Educated customers on in-depth vehicle information and demonstrations
• Accomplish one of the highest sold vehicle conversions rates
• Attained a 10/10 satisfaction rating on Nissan’s post sales survey from every vehicle sold
• Attained a 5-star rating on every Google review
ADESA Edmonton Sales Representative (2016 – 2018)
• Discovered potential lead opportunities and converted at one of the highest rates
• Onboarded, educated, and maintained growth with new clients
• Build relationships and establish loyalty with current clients
• Developed and implemented more efficient and effective sales administration processes
• Problem solved client issues and implemented solutions
• Educate new and existing clients on new remarketing services and online tools
• Signed one of the company’s largest dealer groups to a volume insensitive program, and tripled their vehicles sold over the first year.
• Completed comprehensive sales training
• Logged time and client information regularly in Salesforce CRM
• Worked with Workday and PeopleSoft Human Resource Management Systems BubbleUP Marketing Sales Representative and Project Manager (2013 – 2016)
• Met with potential clients and fleshed scope of potential projects
• Worked with clients to create marketing objectives to achieve client goals
• Prepared sales proposals for private, not for profit, and government sector
• Managed projects from $5000 to $150000 budgets
• Researched, prepared, and executed marketing strategies
• Managed client expectations and ensured ongoing client communication
• Analyzed marketing results and adjusted strategies as required
• Monitored projects to ensure they stayed on budget, on time, and in scope
• Managed projects for web development, online pay-per-click marketing, search engine optimization, communications, graphic design, printing, and social media
• Worked with and supervised Designers, Developers and Technical Staff
• Worked extensively with Microsoft Office, Google Drive, Google Docs, Google Analytics, Google AdWords, WordPress, as well and project management and customer resource management software.
• Completed comprehensive sales training
The Pint Downtown, Server (2012-2014)
Original Joe’s, Server (2011-2012)
Northlands Capital EX, Public Relations Assistant (Summer 2010) West Edmonton Mall World Waterpark, Lifeguard and Customer Service Representative (2004- 2007 and 2008-2010)
2
Education:
Business Administration: Human Resource Management – NAIT JR School of Business (Currently working towards my degree)
Business Administration Diploma: Marketing and Sales Focus – NAIT JR School of Business (2011- 2013)
Arts and Cultural Management Certificate – MacEwan University (2009-2010) Special Event Management Certificate – NAIT (2009) Volunteer Experience:
Bag of Hope, Co-Organizer (2013-2014)
Northlands, Entertainment Booking and Sales Intern (Spring 2010) Water Polo Coordinator for World Waterpark Staff (2008-2009) Learning through Love Children’s Tour at the Cross Cancer Institute, Assistant (2005-2007) Achievements:
• Recognised with Shirley Stiles Student Leadership Award at Jasper Place High School
• Awarded with Citizenship with Distinction at Jasper Place High School
• Achieved First Class Standing at MacEwan University Extracurricular Activities:
• Enactus NAIT – Vice President of Events and Recruitment (2012-2013)
Participated in Enactus projects to help find sustainable economic, environmental, and social solutions to community needs
Recruited and Informed other students
Executed events to build awareness and funding
• NAIT LEADS Club (2012-2013)
Proposed ideas, volunteered, and evaluated projects for Bronze Leadership of Distinction Award
Increased volunteer hours in areas of diversity, environment, community, and health and wellness
• Contributed in Toastmaster meetings
• Planned events for peers and family, such as weddings and family reunions
• Train throughout winter to improve snow-boarding skills
• Traveled to many countries worldwide and lived abroad for a year
Contact this candidate