Vinatha Chava - Sr. Business Analyst
New Jersey- 07458; firstname.lastname@example.org; 201-***-****
•10+yrs of experience as a Business and System Analyst in areas of Requirements management, Production support, Systems Analysis, Data Analysis, Business Analysis, Data management, Process improvement and Project management.
•Guided teams through Software Development Life Cycle (SDLC).
•Strong understanding of both Waterfall and Agile Scrum methodologies.
•Proficient in gathering and writing Business Requirements (BRD), Functional Specifications (FSD), UI design requirements, Screen mocks ups and coaching end users with Training guides on new systems.
•Experience working on System improvement, data management, data migration projects as well as handling day-to-day operational requests and production issues from the business.
•Experience working with diverse and offshore teams globally (North America, Europe, Asia)
•Experience working on Company Internal System enhancement projects and Regulatory projects.
•Acted as a liaison between Client/business and technical organization by planning and directing the analysis of most complex, strategic, business problems to be solved with automated systems.
•Successfully saved time and resources by releasing several projects prior to the scheduled time while supporting both development and business teams.
•Provided technical expertise in identifying, evaluating, developing systems and procedures that are cost effective and meets business requirements.
•Strong project management experience, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
•Supported QA teams on test management (test plan and test scripts), System Integration (SIT) testing, User Acceptance testing (UAT) to ensure business requirements have been completely met.
•Achieved success by playing different roles and being responsible for handling various projects from initial stages to completion while taking initiative in handling test evidence, sign-offs on all other project related documentation while updating and monitoring project tasks and plans with the project manager.
•Experience in managing large data, maintaining project deliverables (Project plan, resources, test environments, issues, timelines, meeting minutes) including management reporting and tracking statuses using PowerPoint, Excel (functions, Vlookups),Word and SharePoint.
•Worked with user groups to provide training, resolve questions, understand user needs, creating SLAs, creating execution plans, recommending changes in system architecture, maintain issue logs and design principles into specific system requirements.
•Well versed in effective management skills, reporting, collaborating, communication skills and interpersonal skills, analytical and problem solving skills with ability to work independently and in team.
•Mentored new comers on the policies, procedures, process, methodologies and Systems.
Languages: C, SQL, VB Script
Environment: Web, Oracle, PeopleSoft, .Net, Flash
QA Tools: Quick Test Pro, Win Runner
Defect Tracking Tools: Quality Center, Jira
Project Management/Reporting Tools: MS Office tools, BOXI, Tableau, Sharepoint, Confluence
Diploma - Technology Information System Management
B.S – Commerce/Accountancy
Master’s in English Literature
Employer: Barclays Capital Inc Apr 2010 - Jan 2019
Assistant Vice President- Business Analyst – Credit & Market Risk Projects
Roles and Responsibilities:
•Experience handling multiple projects while providing support to technical and business teams.
•Liaised with key Stakeholders, Subject matter experts and IT in documenting detailed business requirements, system specifications, expectations, risks, productivity, business goals, and reporting.
•Experience working on Credit Risk and Market Risk applications.
•Experience providing production support on multiple applications.
•Achieved promotion after becoming a system owner and taking complete ownership of managing all changes relevant to that application.
•Provided business support for regulatory projects like CCAR and Volcker.
•Acted as a primary contact for business and IT to elicit and develop requirements while engaging application development teams, senior management and other teams involved.
•Experience working on designs, build and implementation on new systems as well as requests on enhancements on existing systems.
•Participated in cross-functional team discussions to discuss the enhancements and new developments.
•Provided mock diagrams on portal designs and worked closely with UI teams, wrote functional specifications for new features, releases, according to the business requirements.
•Provided end-to-end analysis for product, system and initiatives with respect to data requirements, data flows, workflow, user interface designs and SLAs.
•Provided detailed, high quality documents of all aspects of the systems.
•Contributed to project planning activities by reserving test environments, sending Project Inception summary, test plan, test cases, traceability matrices, test results, Pre & Post-go live notifications for each project to all parties involved in the project to keep them informed through out the project lifecycle.
•Provided end user training sessions, user guides, training materials for reference and also constantly provided support with issue resolution, remediation suggestions.
•Responsible for evaluation on data availability, data integrity, system availability globally to optimize the process and reporting.
•Provided constant support by interacting with stakeholders, middle office and end users on regular basis while resolving conflicts and mis-communication issues between IT and business.
•Involved in process design changes by conducting business and systems process analysis and design at a complex level, focusing on quality improvement and data management.
•Provided presentations, training on changes to business practices, processes and procedures.
•Ability to coordinate and assist large teams in resolving complex analytical and technical issues.
•Achieved testing time reduction by systematizing processes and streamlining communications with Technology teams, Project Managers, and business stakeholders.
Environment: Quality Center, Jira, SQL
Employer: Sharp Decisions (Client – Multiplan, NY) May 2008 –Nov 2009
Business Analyst/ SQA Lead Project: PHCS Savility
Savility is Multiplan’s new primary PPO (Preferred Provider Organization) network designed to deliver competitive parity with the country’s largest Health care payers.
Roles and Responsibility:
•Implemented procedures and documentation to develop and test the required changes for the new portal.
•Partner with business owners/users to elicit client and internal project needs.
•Responsible for the issues in Electronic Data Interchange (EDI) files.
•Worked closely with external vendors while gathering requirements
•Organized Change Request meetings to document new requests and specifications.
•Productive in leading the UAT team for Client Implementation End to End Testing and customer service.
Environment: Quality Center, QTP, SQL, IE