Quality Engineer

Derek L. James

Montgomery, AL

Phone: 334-***-****

E-mail: ************@*****.***

Objective

A versatile and skilled professional with leadership qualities and excellent hands-on experience with the ability to improve customer rapport and business growth. An assertive manager with outstanding interpersonal, communications, negotiation and people management skills.

Certifications

ISO 9001 & ISO/TS 16949 Certified

Plexus International

AIAG

IMDS Certified

Experience

Present Fleetwood Metal 6/2018

Sr Quality Engineer (Contract)

Responsible for the Quality System Maintenance.

Conduct root cause analysis and implement corrective action for process related concerns

Responsible for continual improvement activities to enhance the quality system, such as 5S, Kaizen and lean methods.

Develop, implement and participate in training to build quality awareness.

Act as a support to the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.

Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions.

Analyze failure, corrective and preventative action to respond to customer complaints

Maintain quality documentation, such as quality manuals, quality procedures and other relevant written processes.

Responsible for planning, organizing and managing the overall activities of receiving/outgoing quality functions.

Ensure timely resolution of supplier failure, corrective actions and preventive actions.

Manage suppliers’ performance and conduct audits.

Comply and enforce all safety procedures as required by the Health & Safety Act and/or Company practices or procedures including but not limited to the wearing of all PPE (Personal Protective Equipment) as specified by the Act or designated by the Company.

Evaluating the company’s product specification and examining them with customer requirements.

Coaching, managing, mentoring and developing new and existing employees.

Participate and complete all Health and Safety training or any other training mandated by the Company.

Promote and participate in a safe and healthy work environment.

Hanon 4/2015 – 6/2018

Assistant Quality Manager

Supervises and prioritizes workloads and projects across his/her assigned area to ensure effective and efficient completion of departmental objectives

Coordinates and collaborates with other quality, engineering, and manufacturing and/or packaging operations functions to support Quality floor activities, and event rapid response and investigations, etc.

Actively identifies "on the floor" continuous improvement and "mistake proofing" opportunities, and drives improvement implementation through coordination and collaboration with Operations and Quality staff

Responds to and escalates events identified during production

Drives and coordinates non-conformance investigations as part of the Rapid Response Team and helps drive root cause determination

Ensures timely investigation and completion of assigned Nonconforming reports (NCR)

Collects and appropriately labels Packaging retain samples, and submits to the archive storage

Assesses compliance level of direct reports and overall operation through auditing

Responsible to ensure timely and adequate responses to any assigned audit/inspection observations relative to QA Operations; ensure assigned corrective action is implemented and evaluated for effectiveness

Provide training for Quality Technicians

Ensures training is current and Training curricula is appropriately assigned

Enova Premier 4/2012 – 4/2015

Quality Engineer

Root cause analysis and implementation of corrective action for process related concerns.

Assist Quality manager in establishing, implementing and maintaining the quality management system.

Responsible for continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods, etc.

Develop training to build quality awareness.

Interface with Engineering and Operations to ensure transfer to Production of new products are in accordance with approved data.

Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.

Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions.

Analyze failure, corrective and preventive action to respond to customer complaints.

Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.

Responsible for planning, organizing and managing the overall activities of receiving / outgoing quality functions.

Continuously improving QA receiving inspection process and procedures.

Ensure timely resolution of supplier failure, corrective actions and preventive actions.

Manage suppliers’ performance and conduct audits.

Preparation of QA reports.

Straehle+Hess USA 4/2010 – 4/2012

Quality Manager

Formulates and maintains quality control objectives Plans, promotes, and organizes training activities related to product quality and reliability Investigate and adjust customer complaints regarding quality.

Plans, coordinates, and directs quality control program

Develops and analyzes statistical data and product specifications

Establish proposed quality and reliability expectancy of finished product

Ensure continuous production of products consistent with established standards

Manages the Quality System

Responsible for Customer / Supplier relations (Germany, Mexico, Spain and USA)

Responsible for daily Lab activities

Knowledge of ISO / TS 16949

2/2005-4/2010 Daehan Solutions Hope Hull, AL

Resident Engineer

Define, facilitate, implement, and maintain the quality system.

Manage daily work assignments of associates.

Maintain supplier performance records, visits suppliers to review quality concerns/issues ensuring minimum inspection requirements.

Conduct random part inspection using various measuring & testing tools : Taper Gauge, Gap Gauge, Vehicle Monster Gauges, Dial Calipers, Push Pull Gauge, Thickness Gauge Dial, Micrometers, Climate Chambers & various Checking Fixtures with GM, Kia, & Hyundai

Establish, present, and develop regular training for employees to enhance workplace performance.

Process audits to ensure compliance with Quality Assurance goals and objectives.

Supervise Quality Inspectors to ensure performance of all internal and external quality checks.

Work cooperatively with the Management Team to develop/maintain a safe workplace.

Train new and current employees in the Quality Assurance department regarding the changing policies and procedures.

Maintain time & attendance for employees in the Quality Department.

Recruit new employees for the Quality Department

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