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Customer Service Call Centre

Location:
Pretoria, Gauteng, South Africa
Salary:
18000
Posted:
April 23, 2019

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Resume:

Curriculum Vitae – Viwe antoni

Date of birth : ** April 1989 . Email: ac86m0@r.postjobfree.com . Mobile: 082******* .address 92 Toye street aldin flats 302 sunnyside Pretoria 0001

PROFILE

I am a 30 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I am able to work different kinds of shifts and under pressure. I can speak isiXhosa and English fluently.

EDUCATIONAL BACKGROUND

Year: 2008

Qualification: Matric

Institution: Templeton High School

Subjects: English, Afrikaans, Mathematical Literacy, Life Orientation, History, Geography, Tourism

WORK EXPERIENCE

01 May 2014 to 31 March 2016 call centre agent at railway regulator: intengu communication

Customer service

Monitoring the railway line

Keeping filling up to date

Informing passengers of any delays that might occur

Reporting any accidents that happen on the railway

01 september 2016 to 30 june 2017 debt collector: DMC

Debt collection

Tacking debtors

Assist clients with credit clearance

Assiting clients with easy ways to pay debt

Updating clients details

Kish tyre center receptionist: 01 october 2017 to 15 december 2018

Ordering tyres

Managing clients accounts

Receiving payment

Stock taking

SKILLS AND COMPETENCIES

Time management

Communication skills

Office administration

Service excellence

Hard working

Proactive

Professional

Telephonic skills

Computing Skills (Microsoft word, Excel, PowerPoint)

Flexible and Trustworthy

Friendliness

Hobbies and Interests

Cooking

Camping

Traveling

Socializing with peers

Sports e.g netball and swimming

REFERENCE

Name: Miss Z Mkhentane

Designation: Former call centre maanger at intengu communications

Contact number: 076*******

Email: ac86m0@r.postjobfree.com

Name: Miss Y Jele

Designation: Team leader at DMC

Contact Number: 073*******

Email: ac86m0@r.postjobfree.com

Name: Mr M Nondwayi

Designation: Team leader at DMC

Contact Number: 079*******

Email: ac86m0@r.postjobfree.com



Contact this candidate