Customer Service Sales
Resume:
Moez Amara
**********@*****.**
Carrer objective
I would like to work for a multinational company in sales and marketing . I have exceptional inter-personal and professional skills creating a positive, friendly and professional atmosphere . I place a high priority on superior personal relations in concert with excellent planning and organizational skills.
Key skills:
-Presentable and confident
-Ability to manage time effective
-Team work
-Self-motivated and quick learner
-Able to travel or relocate
-Good communication skills, customer service skills
Work Experience:
October2008-August2010
* cashier in hotel& salesman
-Receive all sort of payments: cash, credit cards, gift vouchers, automatic debits
-Issue receipts, change due to customers
-Greet Customer
-Clean and orderly check out areas
-Cash check for Customer
November2010-April2012
*Store supervisor in company (products electronics)
-Responsible for store’s inventory
-Ensuring that the store are clean and orderly
July 2012 – August 2017
Carrefour Market Doha Qatar (lagoon mall)
*Working as cashier and supervisor Cashier (2012-2015)
-Make deposit for bank
-Make loan for all cashiers
-Customer services (refund counter)
-Resolve cash tills at the end of every shift
-Listen to customer complaints and questions
-Maintain a positive work environment for all cashiers
-Generate accurate till reports for each register
*Sales Representatives and customer service : (2015-2017) carrefour lagoona mall
-Assists and encourages customers in selecting and purchasing required products in a retail environment
-Addresses customer’s needs and answers their questions
-Advises and helps locate appropriate merchandise
-Describes product’s features/benefits
-Maintains sales records, reviews sales prices
-Arranges display of merchandise in retail store
-Organizes goods exchanges, repair or alteration of merchandise
-Build a good rapport with the new customer’s and keep updating the existed customer’s with the latest (new collection coming / sale time /special offers /promotion
November 2017-October 2018
*Purchasing Representative "Africa shop"
-Prepare and submit detailed reports
-Review supplies to ensure quality
-Asses supplier profiles and analyzes offers
-Monitor stock levels and keep updated records
Personnel information :
Full Name:Moez Amara
Gendre : Male
D.O.B : 09-03-1983
Nationalité : Tunis
Other Skills and languages Acquired:
Fully competent with :windows, MSWord, MS Excel, MS PowerPoint, internet and outlook express.
Arabic: excellent
French: excellent
English: excellent
Deutsch: good
Education background:
-2004-2007: superior technician in hospitality and hotel management
(Higher institute of technological studies) Tunis -Sousse
-2004: Baccalaureate degree in arts
-Secondary education
-Primary éducation
Self- appraisal profile:
I am adaptable and willing to learn and take on new challenges, diligent and ambitious.
I am highly professional, confident, organized
Contact this candidate