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Customer Service Sales

Fereej Ibn Dirhem, Qatar
April 23, 2019

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Moez Amara


Carrer objective

I would like to work for a multinational company in sales and marketing . I have exceptional inter-personal and professional skills creating a positive, friendly and professional atmosphere . I place a high priority on superior personal relations in concert with excellent planning and organizational skills.

Key skills:

-Presentable and confident

-Ability to manage time effective

-Team work

-Self-motivated and quick learner

-Able to travel or relocate

-Good communication skills, customer service skills

Work Experience:


* cashier in hotel& salesman

-Receive all sort of payments: cash, credit cards, gift vouchers, automatic debits

-Issue receipts, change due to customers

-Greet Customer

-Clean and orderly check out areas

-Cash check for Customer


*Store supervisor in company (products electronics)

-Responsible for store’s inventory

-Ensuring that the store are clean and orderly

July 2012 – August 2017

Carrefour Market Doha Qatar (lagoon mall)

*Working as cashier and supervisor Cashier (2012-2015)

-Make deposit for bank

-Make loan for all cashiers

-Customer services (refund counter)

-Resolve cash tills at the end of every shift

-Listen to customer complaints and questions

-Maintain a positive work environment for all cashiers

-Generate accurate till reports for each register

*Sales Representatives and customer service : (2015-2017) carrefour lagoona mall

-Assists and encourages customers in selecting and purchasing required products in a retail environment

-Addresses customer’s needs and answers their questions

-Advises and helps locate appropriate merchandise

-Describes product’s features/benefits

-Maintains sales records, reviews sales prices

-Arranges display of merchandise in retail store

-Organizes goods exchanges, repair or alteration of merchandise

-Build a good rapport with the new customer’s and keep updating the existed customer’s with the latest (new collection coming / sale time /special offers /promotion

November 2017-October 2018

*Purchasing Representative "Africa shop"

-Prepare and submit detailed reports

-Review supplies to ensure quality

-Asses supplier profiles and analyzes offers

-Monitor stock levels and keep updated records

Personnel information :

Full Name:Moez Amara

Gendre : Male

D.O.B : 09-03-1983

Nationalité : Tunis

Other Skills and languages Acquired:

Fully competent with :windows, MSWord, MS Excel, MS PowerPoint, internet and outlook express.

Arabic: excellent

French: excellent

English: excellent

Deutsch: good

Education background:

-2004-2007: superior technician in hospitality and hotel management

(Higher institute of technological studies) Tunis -Sousse

-2004: Baccalaureate degree in arts

-Secondary education

-Primary éducation

Self- appraisal profile:

I am adaptable and willing to learn and take on new challenges, diligent and ambitious.

I am highly professional, confident, organized

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