Customer Service Data Entry
Resume:
Brenda Milan
Bilingual Employee
Visalia, CA
************@*****.***
Excellent customer service
Excellent communication skills
Building Clientele
Bilingual
Inventory
Shipping & Receiving
10+ years of Sales experience
Meets Goal Quotas
Attention to detail
Calendaring
Phone inquiry
Administration
Proficient with Microsoft word, Outlook and Excel
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Office Assistant
Friant Water Authority - Lindsay, CA
May 2018 to Present
Data Entry, phone inquiry, receiving the public, providing customer assistance, data processing, record-keeping, excel proficient, Microsoft word proficient, Outlook proficient, 60WPM Estée Lauder Regional MUA
Estée Lauder - Fresno, CA
October 2017 to Present
Customer service, appointment settling, data entry, Cash handling Sales Lead Manager
Things Remembered - Visalia, CA
October 2016 to Present
Customer service, Specializing in Sales, Goal quota, phone inquiry, data entry, Engraving, filing orders, building clientele
Receptionist
MoneyGram - Lindsay, CA
June 2016 to February 2018
Responsibilities
Customer service, Transfering Money, Bank Deposits, phone inquiry, appointment settling, Data entry, problem solving, Proficient on Microsoft word exceeding 60WPM Excel and internet explorer, Excellent communication skills, sales, Cashier, Finalizing daily sales, inventory Accomplishments
Customer satisfaction, problem solver
Skills Used
Listening and communication
Mobile Sales Consultant
Market Source Inc. - Hanford, CA
August 2015 to February 2017
Responsibilities
Customer service
Data entry
Math skills
Activating accounts
Inventory
Shipping and receiving
Resolving minor technical issues
Accomplishments
I believe with this type of jobs, you have to be able to have a passion to help people and with me it's not a problem so I helped until any issue was resolved and all questions were answered. Skills Used
Customer service
Manager
T-Mobile - Fresno, CA
November 2014 to February 2016
Responsibilities
Customer service
Data entry
Math skills
Activating accounts
Resolving minor technical issues
Accomplishments
I learned how to become a better leader and improve my multi tasking skills Skills Used
Leadership
Cashier and Customer Service
El Trigal Bakery - Lindsay, CA
January 2006 to March 2015
Responsibilities
Cashier, money handling, Inventory, key holder, Customer service, Maintenance. Accomplishments
This job is where I gained all of my customer service experience, I dealt with great people and learned how to handle difficult customers and managed to deal with many situations. Skills Used
Great Customer service, people skills.
Administrative Assistant/Receptionist
Da Vinci Salon - Lindsay, CA
February 2012 to December 2014
Responsibilities
Customer service, phone inquiry, Data entry, problem solving, Proficient on Microsoft word, Excel and internet explorer, Excellent communication skills, sales, Cashier, Finalizing daily sales, inventory Accomplishments
Customer satisfaction, problem solver
Skills Used
Listening and communication
Beauty Advisor
Macys - Visalia, CA
May 2012 to September 2013
Responsibilities
Beauty Advisor, Makeup artistry, Cashier, Data entry, Customer service, Inventory, Billingual skills, Sales, Opening credit card accounts
Accomplishments
My impact was being able to help people in a way they couldnt see themselves, I would give makeovers and ladies would appreciate what they saw in themselves, providing smiles and satisfaction was a big part of my job.
Skills Used
Great Customer service, Friendly employer and customer relationships, hands on projects. Census Enumerator
Census Bureau 2010 - Bakersfield, CA
August 2009 to April 2011
Responsibilities
Collect data, Phone call interviews, Set up Appointments, Create maps, Math skills, Team projects Accomplishments
I became a leader of one of our groups.
Skills Used
Communication skills, Team Leader skills.
Education
High school in High School diploma
Lindsay High School - Lindsay, CA
August 2004 to June 2008
Skills
Customer service, Sales, Data entry, Phone inquiry, appointment settling, administration, Inventory, Problem solving, Management, Excellent communication skills (4 years), Microsoft Word 80WPM (4 years), Level 4 Engraving Certified (2 years)
Certifications/Licenses
Urban Decay Certified
June 2016
Milan Institute
March 2010
Esthetician
Engraving
October 2016 to Present
Good vision, attention to detail, proficient mechanical, mathematical, software, and communications skills. manual dexterity, hand-and-eye coordination, and a great deal of patience. Artistic ability. Driver's License
Additional Information
Computer skills
Proficient with Microsoft Word, Excel Power Point, and Internet
Customer service and good communication skills
Contact this candidate