Brenda Milan

Bilingual Employee

Visalia, CA

ac86j9@r.postjobfree.com

559-***-****

Excellent customer service

Excellent communication skills

Building Clientele

Bilingual

Inventory

Shipping & Receiving

10+ years of Sales experience

Meets Goal Quotas

Attention to detail

Calendaring

Phone inquiry

Administration

Proficient with Microsoft word, Outlook and Excel

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrative Assistant/Office Assistant

Friant Water Authority - Lindsay, CA

May 2018 to Present

Data Entry, phone inquiry, receiving the public, providing customer assistance, data processing, record-keeping, excel proficient, Microsoft word proficient, Outlook proficient, 60WPM Estée Lauder Regional MUA

Estée Lauder - Fresno, CA

October 2017 to Present

Customer service, appointment settling, data entry, Cash handling Sales Lead Manager

Things Remembered - Visalia, CA

October 2016 to Present

Customer service, Specializing in Sales, Goal quota, phone inquiry, data entry, Engraving, filing orders, building clientele

Receptionist

MoneyGram - Lindsay, CA

June 2016 to February 2018

Responsibilities

Customer service, Transfering Money, Bank Deposits, phone inquiry, appointment settling, Data entry, problem solving, Proficient on Microsoft word exceeding 60WPM Excel and internet explorer, Excellent communication skills, sales, Cashier, Finalizing daily sales, inventory Accomplishments

Customer satisfaction, problem solver

Skills Used

Listening and communication

Mobile Sales Consultant

Market Source Inc. - Hanford, CA

August 2015 to February 2017

Responsibilities

Customer service

Data entry

Math skills

Activating accounts

Inventory

Shipping and receiving

Resolving minor technical issues

Accomplishments

I believe with this type of jobs, you have to be able to have a passion to help people and with me it's not a problem so I helped until any issue was resolved and all questions were answered. Skills Used

Customer service

Manager

T-Mobile - Fresno, CA

November 2014 to February 2016

Responsibilities

Customer service

Data entry

Math skills

Activating accounts

Resolving minor technical issues

Accomplishments

I learned how to become a better leader and improve my multi tasking skills Skills Used

Leadership

Cashier and Customer Service

El Trigal Bakery - Lindsay, CA

January 2006 to March 2015

Responsibilities

Cashier, money handling, Inventory, key holder, Customer service, Maintenance. Accomplishments

This job is where I gained all of my customer service experience, I dealt with great people and learned how to handle difficult customers and managed to deal with many situations. Skills Used

Great Customer service, people skills.

Administrative Assistant/Receptionist

Da Vinci Salon - Lindsay, CA

February 2012 to December 2014

Responsibilities

Customer service, phone inquiry, Data entry, problem solving, Proficient on Microsoft word, Excel and internet explorer, Excellent communication skills, sales, Cashier, Finalizing daily sales, inventory Accomplishments

Customer satisfaction, problem solver

Skills Used

Listening and communication

Beauty Advisor

Macys - Visalia, CA

May 2012 to September 2013

Responsibilities

Beauty Advisor, Makeup artistry, Cashier, Data entry, Customer service, Inventory, Billingual skills, Sales, Opening credit card accounts

Accomplishments

My impact was being able to help people in a way they couldnt see themselves, I would give makeovers and ladies would appreciate what they saw in themselves, providing smiles and satisfaction was a big part of my job.

Skills Used

Great Customer service, Friendly employer and customer relationships, hands on projects. Census Enumerator

Census Bureau 2010 - Bakersfield, CA

August 2009 to April 2011

Responsibilities

Collect data, Phone call interviews, Set up Appointments, Create maps, Math skills, Team projects Accomplishments

I became a leader of one of our groups.

Skills Used

Communication skills, Team Leader skills.

Education

High school in High School diploma

Lindsay High School - Lindsay, CA

August 2004 to June 2008

Skills

Customer service, Sales, Data entry, Phone inquiry, appointment settling, administration, Inventory, Problem solving, Management, Excellent communication skills (4 years), Microsoft Word 80WPM (4 years), Level 4 Engraving Certified (2 years)

Certifications/Licenses

Urban Decay Certified

June 2016

Milan Institute

March 2010

Esthetician

Engraving

October 2016 to Present

Good vision, attention to detail, proficient mechanical, mathematical, software, and communications skills. manual dexterity, hand-and-eye coordination, and a great deal of patience. Artistic ability. Driver's License

Additional Information

Computer skills

Proficient with Microsoft Word, Excel Power Point, and Internet

Customer service and good communication skills

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