OBJECTIVE

To continue pursuit of my career goals industry including: general administration and community relations.

SKILLS & ABILITIES

Sales

Electronic payment systems

Property Management

Created all Writs for Evictions Primary contact for Attorney

Tenant/owner retention (100% in 2017)

Accounts payable / receivable

EXPERIENCE

Manager – RHP Properties

Currently responsible for three properties a total of 890 units

Sales on all incoming homes

Titling new, used, and abandoned properties

Accept and process all rental payments

Processing all new leads

Proficient in App Folio software as well as other standard programs

Prepare all Writs for Evictions process and appear in court as needed

Major accomplishments:

Promoted from assistant manager to manager in first six months of employment

Ranked number one in district for collections, last six months

Retention rate increase of (97%)

2016 - Present

Office Ambassador – Colorado Casa

New client processing

Process incoming payments for rental and sale property

Contract development

Update website with new listings

Incoming call routing and resolution

Property showing schedule

Tenant and new client communicator

2016-2016

Customer Service Representative – Comcast

Handle 60 or more accounts daily

Data entry

Collections

Customer retention

Major Accomplishments:

Consistently meant top sales metrics

Promoted to a level-three specialist

2013 - 2015

Office Assistant/Delivery Driver - CP Research INC-Colorado Springs, CO

Inventory and delivery of test products

Scheduling and calendar maintenance

Presented detailed PowerPoint presentations to client and purchasing agents

Managed a team of five employees

First contact of all new clients and customers

2004 - 2011

EDUCATION

Associates in Criminal Justice

Remington College- Colorado Springs, CO

2004

Criminal Justice

REFERENCES

Available upon request

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