Medical Office
Resume:
Hello
I’m Christine Middleton
***C Holitman Drive
Ottawa, Ontario, K2J 1P6
********@*******.***
Objective
To obtain a full time/part time rewarding career.
Experience
September 2012 - PRESENT
Shaw Centre, 55 Colonel By Drive - Bartender
●Greet Clients with a friendly hello & big smile.
●Take/make drink orders as per client’s wishes, but within Shaw centre’s rules and regulations.
●Process (cash & credit card) orders in cash system, maintain inventory, and cash balance.
●Cashier for concession stands.
August 2015 - February 2016
Brookstreet Hotel, 525 Legget Drive - Banquets partner
●Greeted Clients with a friendly hello & big smile.
●Took/made drink orders as per client’s wishes, but within Brookstreet’s rules and regulations.
●Processed (cash, debit, & credit card) orders, maintained inventory, and cash balance.
●Served plated meals/buffets, & cleared at the end.
●Set-up & tear down for events, eg. weddings, galas, business meetings, Christmas gatherings, etc.
April 2014 - co-op placement
The Heart Institute, Imaging Unit - Ward clerk
●Greeted Clients upon arrival in a professional friendly manner.
●Updated personal and ohip information in data system.
●Answered/redirected telephone calls.
●Respected client’s privacy.
●Called clients to remind them of upcoming appointments.
October 2017 to February 2018 - temporary
Dr. Tee, Dr. D. Guy & Dr. C. Sanderson-Guy - Medical Administration Position
●Greeted/checked in patients upon their arrival.
●Updated personal and ohip information in data system.
●Answered/redirected telephone calls, made appointments as requested.
●Respected client’s privacy.
●Called clients to remind them of upcoming appointments.
●Made referrals for patients to see specialists/hospitals, to have x-rays, and various tests done.
●Faxed/phoned in prescription renewals to pharmacy.
●Took and logged in patient’s blood pressure readings, waist measurements, height and weight in their charts.
●Checked urine samples.
●Scanned test results and attached to patients file.
●Made up bills/receipts and took payment.
February 2005 - February 2013
Aboriginal Affairs Canada, Gatineau - Admin/Scheduling/Clerical
●Greeted Clients upon arrival in a professional friendly manner.
●Made travel arrangements/processed travel claims upon return.
●Answered/redirected telephone calls.
●Updated databases.
●Scanned documents.
●Filed.
●Photocopied..
●Effectively worked under pressure to meet deadlines.
●Organized/scheduled meeting/appointments; by e-mail & by phone.
●Managed & planned logistics; followed-up on meetings & events.
Education
September 2013 - April 2014
Herzing College, St. Laurent Shopping Centre - Diploma in Medical Office Administration.
-Areas of concentration: Medical Terminology, Medical Transcription, Typing, Microsoft Office 2010, AbelMed, Hummingbird, English Grammar, Career Development, Vital Signs and CPR (level C).
Awards
-Received Deputy Minister’s Pride & Recognition Award for two bills getting Royal Assent, First Nations Commercial Industrial Act and First Nations Oil & Gas Act - June 2006.
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