Nationally top-performing medical device/pharmacy sales and business consultant with 15+ years of proven sales success who consistently exceeds goals in service, sales and account management through effective relationship strategies and partnerships at all levels.
AREAS OF EXPERTISE
Business Development Account Management
Multi-channel Sales Customer Relationship Management
Consultative Selling Salesforce CRM Application
Influencing and Negotiation Spanish Fluency
ExactCare Pharmacy Miami/Fort Lauderdale, FL Area 2018 - Present
Territory Manager Clinical Account Manager
Identify and pursue business opportunities for start-up territory half the size of Florida. Provide continuing education and value-added services to a wide range of healthcare professionals for new and existing pharmaceutical drugs. Consistently achieved 155%+ of quota, ranking #1 in the region and #3 (top 5%) across entire sales force, including legacy territory managers.
Establish/maintain successful relationships with clinicians, nurses, physicians, branch directors, directors of nursing, and case managers through proactive communication and exemplary responsiveness.
Create product pull-through and sales through numerous patient events, customer programs, and speaker dinner programs.
Increased territory referrals 375% within the first 3 months, growing sales 200% through sales/market trend analysis, cold-calling, and solidifying relationships with existing accounts.
Successfully integrated exclusive new product compliance packaging service in start-up territory, exceeding monthly quotas by 50%.
MediUSA, LLP Miami/Fort Lauderdale, FL Area 2017 - 2018
Territory Business Manager
Promoted and sold compression garments and orthopedic supports to cardiologists, vascular surgeons, physical/lymphedema therapists, and wound care specialists. Provided ongoing training and continuing education. Consistently ranked among top 10 performers in 2018.
Readily created/executed action plan that grew revenue 15% in the first 90 days by identifying, prioritizing, and effectively balancing growth and development opportunities.
Achieved 200% of goal for 1Q and 2Q of 2018 by analyzing and targeting key decision-makers.
Maintained strong customer relationships by regularly disseminating studies and product updates and developments.
Regularly evaluated and modified performance to increase market share by keeping contact management records up-to-date and analyzing for opportunities missed by previous reps.
First Data Merchant Services Miami/Fort Lauderdale, FL Area 2012 - 2017
Senior Business Consultant
Sold financial advisory and credit card processing services to small and large businesses and national financial institutions through cold-calling, channel sales, lead generation, and networking events. Achieved top 10% ranking for 3 consecutive years, including top 2% overall and 5% recurring sales revenue in 2016.
Provided critical financial analysis that highlighted cost savings for businesses.
Consistently analyzed business opportunities while effectively aligning solutions and the sales cycle with customers’ needs.
Identified and closed upsell opportunities by balancing what clients had and what they needed.
Effectively leveraged client relationships to secure referrals and new business, demonstrating client loyalty.
Readily resolved critical business problems by interfacing with key functional areas such as fraud and customer service to mediate between the company and the customer for a win-win solution.
Chase Home Finance Foreclosure Group Miami/Fort Lauderdale, FL Area 2004 – 2012
Home Retention Specialist 2010 – 20012
Loss Mitigation Field Rep 2009 – 2010
Wholesale Account Executive 2004 – 2008
Promoted financing program to mortgage companies to solicit retail loans. Reviewed/pre-underwrote and conducted quality control audit on all complete loan packages before submission to underwriting to ensure compliance with guidelines. Negotiated customer repayments.
Achieved top producer status for three consecutive years, ranking in top 20% the first year, top 10% the second year, and number 3 across entire sales force in the third year with an annual production of $52 million.
Achieved membership in President’s Club Circle 5 consecutive years.
Exceeded all goals set by top management by developing marketing strategies, vigorously soliciting mortgage companies, and through active self-promotion.
Initiated and monitored research on accounts to identify relevant updates and viable opportunities.
B.A., Marketing. Everest University, Tampa, FL.