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Service Representative Food Safety

Van Buren, Arkansas, United States
April 22, 2019

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Matthew Psencik

P.O. Box 6052 Phone: 918-***-****

Van Buren, AR 72956

Overview: A Quality Calibration Coordinator and Calibration Technician with over 20 years of experience in handling the duties involving the calibrations of Quality and Maintenance equipment. Performing repairs, installations, calibrations, and problem solving on numerous pieces of equipment. Working and servicing the Oklahoma and Arkansas area for major production and operation companies.

Work Experience

Nestle- Gerber, Fort Smith, AR


Quality Calibration Coordinator

Tasks Performed:

Working closely with production scheduler and maintenance planners in scheduling of in-house calibrations.

Verifying all outside vendor calibrations are in accordance with Federal and state laws and regulations.

Responsible for packing, shipping, and tracking equipment for off-site 3rd party calibration.

Maintain, calibrate, install, and repair 175 industrial and analytical scales.

Maintain, calibrate, and repair microbiological analytical testing equipment including; colorimeter, pH meters, infrared thermometers, digital thermometers, analog mercury thermometers, torque meters, seal strength meter, germinator 5000, hot water bath, moisture balances.

Maintain, calibrate, and repair maintenance analytical equipment including; oil bath, flow meter, voltmeters, pressure gauges/meters, calipers, processing calibrators, oxygen and nitrogen meters.

Use Beamex to track calibration information on equipment.

Metal analysis for machine parts, and any foreign material found in factory.

Locate, submit, and close work orders in SAP.

Repair, trouble shoot, and problem solve various equipment issues.

Use of multiple pieces of equipment including voltmeter, calibers, power tools, etc.

Maintaining calibration records to ensure food safety, environmental safety, and quality.

System Scale Corporation, Van Buren, AR


Technical Service Representative

Tasks Performed:

Servicing and repair of numerous models of scales

Selling, installing, and maintaining service agreements of scales and parts.

Calibration of equipment.

Generating calibration reports ISO/IEC 9001, 17025, or in house.

Scheduled and on call overtime. 24-7 on call.

Use of manuals and schematics to troubleshoot equipment.

Work with electric, mechanical, and communications systems.

Communicating with new and old customers to fulfill their needs


SAP experience

Beamex experience

Microsoft Office experience

Working with cross-functional teams


FDA Better Process Control

Industrial System Fundamentals

Plc Fundamentals

Industrial Electricity

2017 National Electrical Code Update





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