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Customer Service Medical

Location:
Canton, Ohio, United States
Posted:
April 22, 2019

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Resume:

Tracy Scott

**** ******** ****. *.*.

Canton, Ohio 44705

ac86fn@r.postjobfree.com

234-***-****

To use the knowledge and skills I gained from previous experience to contribute to the overall efficiency of the workplace.

Work Experience

General Labor Fresh Mark - Massillon, OH December 2018 to February 2019

Loaded pork into machines used for bacon production.

Inspected pork products for defects and foreign materials.

Weighed bacon for packaging.

Boxed up packaged bacon for shipment.

Front Desk Receptionist Mansard Medical Associates - Canton, OH May 2018 to July 2018

Checked patients out after their physician's appointment.

Collected co-payments from the patient during check out if there was something owed.

Scheduled later office visits, if it was specified.

Noted patient preferences for further testing ordered by the physician.

Customer Service Agent Ameridial - Canton, OH March 2014 to January 2018

Accepted inbound calls from insurance policy holders with concerns regarding claim issues, payments, deductible and co-payments.

Directed policy holders to providers and facilities that accepted their health insurance.

Disputed claims, contacted providers' offices or facilities to discuss billing issues on the policy holders' behalf.

Gave clarification to policy holders regarding their Explanation of Benefit letters.

Transcriptionist/Registrar Mercy Medical Center - Canton, OH May 2005 to January 2013

Transcribed surgical reports in a timely and efficient manner.

Helped maintain communication between the pathologists and the patient's physicians.

Filed paperwork and slides for the Cytology department.

Relayed patient information to various doctor's offices.

Registered patients for various tests, making sure insurance information and diagnoses were correct for billing purposes.

Patient Service Aide

Assisted in patient care, took vital signs and made sure the patient was as comfortable as possible.

Reported to the nurses any concerns of patient welfare.

Education

Certificate in Medical Transcription Stark State College - N Canton, OH July 2004

Small Business Computer Systems, A.A.B Stark State College - N Canton, OH 1992



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