Administrative Assistant Insurance

**** *. ***** ** *******, IL *****

PH: 773-***-****

EMAIL: ***********@************.***; ********@*****.*** DAVID W. DAVENPORT JR., J.D.

EDUCATION

Atlanta’s John Marshall Law School

Atlanta, GA

Juris Doctor

08/2013 - 12/2017

Illinois State University

Bloomington-Normal, IL

B.A. of English

01/2004 - 01/2008

WORK EXPERIENCE

Executive Administrative Assistant

General Star Insurance

Chicago, IL

05/2018 - 10/2018

• Collaborated with Claim Litigation Attorneys, Paralegals, Claims Adjusters and Claims Examiners

• Organized and prepared claim files

• Prepared and edited claim denial letters

• Created and processed monthly email reports using MS EXCEL

• Effectively controlled the use, work product of outside of insurance carriers

• Maintained an active file diary to move file toward resolution.

• Set up Reimbursement Request for Workers Compensation Claims

• Performed Litigation Holds using CARA

Direct Sales Professional

Tracy Falagrady Insurance - Allstate

Atlanta, GA

01/2017 - 12/2018

• Developed productive working relationships with banks, mortgage lenders, auto finance and residential leasing managers

• Generated marketing opportunties

• Served as first point of contact for escalated calls

• Used risk management guidelines to determine applicant eligibility for property and casualty insurance.

• Expanded agency’s book of business by converting previous customers and warm leads Paralegal

Alfreda L. Williams & Associates

Decatur, GA

10/2016 - 07/2017

• Prepared pleadings, discovery, motions and reports.

• Performed case law research using both Lexis Nexis and Westlaw.

• Gathered relevant case law information and identified appropriate laws and judicial decisions

• Office administration duties, including scheduling and maintaining office calendar.

• Filed court documents and monitored case dockets. REFERENCES AVAiLABLE UPON REQUEST

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