Technician Software

JANAKA MOHANDIRAMGE

** ******* ********,*********, *** 3K4

Phone 438-***-**** E-mail ********@*****.***

Professional Summary

Intelligent and efficient Mobile and computer repair Technician seeking a position with a reputable company in which my skills and knowledge and can be of service to customers. I have excellent communication skills and technical ability that specialized in sales management, knowledgeable in assortment of operating systems, hardware, and cell phone applications. Core Qualifications

Excellent hand-eye coordination and ability to perform small repairs

Strong familiarity with workstation setup and computer hardware and software applications

Excellent proficiency in software packages of major clients

In-depth knowledge of different models of cell phones both old and new

Exceptional knowledge of laptop/desktop hardware and operating systems and features

Capable of working independently or with a team

High troubleshooting and analytical abilities

Proven loyalty to a specific position and company Key Skills

Knowledge of operating and repairing different models of mobile phone

Familiar with Windows/Mac operating systems such as win7, win10, Macos 10, etc

Skilled at handling the minute components of the pc/ laptops & mobile phones carefully

Excellent communication skills that help listen to clients and make suggestions

Skilled at handling data and maintaining records of the completed work 05/05/2013 – 08/30/2018

Freelance computer technician

Upgraded internal and external laptop/desktop pc components

Installed and maintained computer operating systems hardware and software packages

Maintained and updated Mac operating system monitors platforms

Troubleshooting desktop, laptops and other electronic devices 05/05/2014 – 08/30/2016

Esoft Business creation and Technologies

Help desk assistant

Provided customer support services to include installation and configuration of computer software.

Used troubleshooting skills to accurately diagnose and repair workstations.

Mapped printers to workstations.

2

Performed mainframe and account maintenance tasks

Maintained and updated Mac operating system monitors platforms 05/06/2016 – 09/20/2018

UZTech Computers Houston, TX USA

Computer/Mobile Technician

Pc/laptop builds and repairs, Data recovery, virus & spyware removal

On-site technician pc/laptop setup and repairs

Examine the mobile phones to identify the cause of the issue

Computer/ mobile hardware and software troubleshooting

Pc, laptop and phones upgrade

Deal with clients while returning the pcs and cell phones and receiving fees 09/20/2018 – present

TechNSell Computer/mobile repair Mississauga, Ontario Computer/Mobile Technician

On-site technician pc/laptop setup and repairs

Windows/Mac hardware and software troubleshooting

Examine the pcs/ laptops to identify the cause of trouble. Provide the customers with cost estimate and a tentative date to conclude the repair work

Mend the defects and replace the broken/used up parts and recheck the performance of the mobile phones

Greet the walk in customers and listen to their complaints regarding the malfunctioning of their computers & phones

EDUCATION

09/12/2017- 02/08-2018

Mobile and electronic repair advanced certificate, Technical School Houston, TX Texas School of Continuing Education & Recruitment 08 /22/ 2008 – 05/31/2013

Associate degree of applied science in Hospitality Management, Hotel and Lodging specialization / Austin Community College, Austin, TX 08 /22/ 2008 – 05/31/2014

Associate degree of applied science in Hospitality Management, Hotel and Tourism specialization / Austin Community College, Austin, TX 01/10/2006 – 12-10/2008

Advanced Diploma in Computer Hardware Engineering

Westfield Institute of Computer & Technology

3

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