Fairhope, AL ***** firstname.lastname@example.org
Accomplished professional with extensive experience in direct sales, marketing, and healthcare. Perceptive, responsive, and determined to identify client needs and resolve challenges through educational sales techniques and superior client communication/engagement.
Areas of Expertise
Sales & Marketing: Highly energetic spokesperson, effectively branding, marketing, and promoting products to enhance business growth. Proven success engaging with clients to obtain product feedback and further educate customers on service benefits/products.
Office Management: Broad business development and accounting background. Track record of implementing streamlined processes to maintain accurate records for patient care, insurance, and inventory management. Demonstrated ability to create comprehensive organizational systems, document medical and insurance reports, and accommodate multiple stakeholder considerations to achieve company objectives.
Interpersonal Communication: Exceptional communicator, interfacing with clients, patients, senior executives/doctors, and service providers to respond to client/patient issues in fast-paced environments. Solid history of reducing misunderstandings and maximizing customer satisfaction.
Additional Strengths: Team player, able to acquire new concepts and product knowledge quickly and excel at event planning and coordination. Technically savvy, frequently deploying social media skills for marketing promotion and customer engagement.
Rock Creek Golf Course – Fairhope, AL
Accounting Assistant, Sales—9/2013 to Present
Related Skills: Sales, Networking, Client Engagement & Support, Product Knowledge
Prepare, document, and reconcile membership statements, invoices, and expense reports. Handle administrative tasks as needed. Maintain and update Pro Shop digital and physical financial records, preserving the confidentiality of sensitive information. Assist golfers and other customers with finding and purchasing items, establishing and fostering strong relationships with members. Serve as key point of contact for customer service inquiries and concerns. Support various Club teams/operations, assisting with event coordination and equipment management.
Drive golf memberships and Pro Shop sales by promptly identifying customer/golfer needs and recommending appropriate products/services.
Maintain digital and physical financial records, prepare the budget and financial reports, and resolve discrepancies with members, vendors, and external contractors.
North Atlanta OB/GYN Atlanta, GA
Front Office Coordinator, 11/2012 to 8/2013
Atlanta Oral and Maxillofacial Surgery Alpharetta, GA
Surgical Assistant, 09/2011 to 8/2012
Related Skills: Healthcare, Patient Care & Services, Insurance & Medical Records Processing
Directed administrative processes and provided post-operative care instructions. Scheduled appointments and processed payments. Managed supply inventory. Prepared and sanitized surgical space, recorded patient vitals and conducted dental X-rays.
Greeted and assisted clients, overseeing patient intake and check-out processes.
Maintained medical records, collected billing/insurance information, and handled insurance and medical filing.
Assisted in oral surgeries/wisdom teeth extractions and aided in the preparation of anesthesia.
MKTG, Inc. – Atlanta, GA
Marketing Representative, Interim Jose Cuervo Brand Ambassador, 5/2010 to 8/2013
Related Skills: Customer Service, Sales and Marketing, Promotional Events, Market Intelligence Research
Partnered with key clients to organize and coordinate marketing events, including product launches, trade shows, conventions, sports programs, and nightlife events. Administered onboarding for new personnel, outlining company policies, procedures, and brand knowledge.
Served as a brand spokesperson, headed promotional efforts, and acquired competitive market intelligence on products and trends for future business development and event planning.
Established strong relationships with top 75 on-premise accounts in the Greater Atlanta area.
Designed marketing campaigns for general event aesthetics, product placement, and media outreach.
Education & Credentials
National Association of Pharmaceutical Representatives
Certified National Pharmaceutical Representative Graduate (2019)
CNPR Certification Number 64512019
University of South Alabama, Mobile, Alabama
Bachelor of Arts in History (2016)
Dean’s List, Phi Alpha Theta Honors Society
Columbus Technical College, Columbus, Georgia
Magna Cum Laude, Dean's List, National Technical Honor's Society, President's Award- Academics