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Sales Customer Service

Location:
Charlotte, North Carolina, United States
Posted:
April 24, 2019

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Resume:

JAMEL DONALDSON SR.

C H A R L O T T E, N O R T H C A R O L I N A EMAIL: ac866o@r.postjobfree.com PHONE: 704-***-**** TERRITORY SALES ACCOUNT EXECUTIVE

Accomplished Territory Executive able to drive significant growth and development through building fruitful business partnerships. Able to anticipate and qualify customer needs to drive brand recognition while focusing on target end goals. Passionate about customer service and utilizing outstanding communication and interpersonal skills to motivate and ensure client satisfaction. Expertise in business development; outstanding consultative value-added selling ability; strong problem- solving, communication, and organizational skills; and the demonstrated ability to foster relationships to a diverse range of individuals at various levels.

PROFESSIONAL AWARDS

Top Sales Representative: Outstanding sales performance 152% November 2015/ December 2016

Best Demo: 2015

Best Steps of the Sale: 2015

Ranked Top 7: Summit success (2006-2012)- top 7 in the Southeast PROFESSIONAL EXPERIENCE

Technocom Business Systems (Charlotte, NC)

TERRITORY SALES ACCOUNT MANAGER (2018-Present)

Responsible for developing new south end territory/ business model.

Marketing cutting edge business solutions ( Document management software, IT managed services, posting meters, business applications, cloud solutions, and manage print services.)

Utilizing consultative approach to each client’s environment.

Established majority new business within a defined territory as well as maintained current client accounts.

Achieved 114% of quota in the last quarter of 2018. TOSHIBA BUSINESS SOLUTIONS

TERRITORY ACCOUNT EXECUTIVE (2015 – 2017)

Business to Business Account executive responsible for marketing and selling Toshiba’s full line of business solutions.

Drove Sales Revenue and Market share by cold calling 20-30 businesses per day.

Cultivated relationships with the Charlotte networking groups.

Achieved on average 40% gross profit margins

Consistently nominated for top sales professional from July 2015-March 2017.

Built strong relationships with company executives and delivered high levels of care in regards to presentation, demonstrations, proposals, training, and coordinating the terms of the investment. AT&T MOBILITY (2006 - 2013)

COMPLETE CORPORATE SOLUTIONS CONSULTANT

Responsible for attaining monthly quota of new and renewal opportunities.

Marketing and executing creative marketing strategies within the Raleigh market to increase AT&T’s footprint.

Managing Business accounts using specific software.

Provide strategic training and effective coaching methods to new team members to ensure efficient profitability and excellent customer service.

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JAMEL DONALDSON SR.

C H A R L O T T E, N O R T H C A R O L I N A EMAIL: ac866o@r.postjobfree.com PHONE: 704-***-**** AREAS OF EXPERTISE

Forecasting

Business Development

Account Management

Negotiation

Customer Service

Self-Starter

Leadership

Community Relations

Training & Development

Contract Negotiation

Market Penetration

Estimating / Scheduling

Sales & Marketing

Brand Recognition

Sherpa/Salesforce

Office 365

Presentations/ Proposal

Health & Wellness

PROFESSIONAL DEVELOPMENT

GITMOR SALES TRAINING- Sales Solutions & Leadership Solutions TOSHIBA CORPORATE TRAINING – Sales Training

EDUCATION

North Carolina Central University

B.A. Business Management/ Marketing



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