Human Resources Professional

Tracy McLaren, CHRL, RCC**

Cell: 647-***-**** Email: ***********@*******.***

HUMAN RESOURCES PARTNER ~ CHANGE AGENT ~ LEADERSHIP COACH An enthusiastic HR professional who is passionate about making work the best it can be and a facilitator of change management and company culture initiatives. Committed to supporting collaborative working relationships based on respect and communication. PROFESSIONAL HIGHLIGHTS

PROFESSIONAL EXPERIENCE

CANNTRUST, VAUGHAN, ON: SEPTEMBER 2017 – MARCH 2018 INTERIM DIRECTOR OF HUMAN RESOURCES: conducted and managed the overall provision of Human Resources services, policies and programs for the entire company. Specific target areas for the quasi-start-up organization included recruiting and staffing; organizational development and space planning; performance management; regulatory compliance; new hire and orientation process; policy development and dissemination; employee relations and counseling; JHSC facilitation; benefits administration; employee health, safety and wellness.

• Developed a recruitment strategy, including job posting optimization, talent marketing channel development, job board procurement, digital and non-digital employment marketing, recruitment campaign planning, and talent strategy and planning, achieving company targets and increasing total headcount by 125%.

• Partnered with management in creating relevant talent management plans, identifying and recruiting appropriate talent for current and future talent needs, including proactively sourcing relevant talent pools through third party partnerships (universities, colleges, trade schools, staffing agencies, niche recruitment firms, etc.).

• Maintained employee safety and/or wellness programs, providing in-house educational workshops and training for employees. Created and implemented an On-boarding / Orientation program, which included regulatory and safety training. Administered the program for the first-time ever to current staff, and used for all new hires, allowing for documentation for compliance tracking, as well as MOL audit purposes.

• Worked with the CEO in developing and implementing an in-house Job Evaluation and Banding Program, to maintain internal pay equity and consistency amongst job tiers, as well as to stay competitive in the industry (i.e. be an Employer of Choice) on wages, career growth, benefits, vacation and stock-options.

• Responsible for researching, authoring, publishing and maintaining various company / HR process, policies and other related documents in compliance with legislative and established standards.

• Responsible for a team of 3 Human Resources professionals (HR Generalist, Contract Recruiter and offsite location HR Manager)

• Leadership Development, Mentoring & Coaching • Talent Management, On-boarding & Retention

• Employer Branding & Post Secondary Outreach • Social Corporate Responsibility

• Organizational Change & Development • Compensation & Benefits Administration

• HRIS & Payroll Process & Systems • Regulatory Compliance, Training & Reporting

• Employee & Labour Relations • Employee Safety &Wellness

• Talent On-boarding & Orientation • Policy Creation & Implementation Tracy McLaren, CHRL, RCC**

Cell: 647-***-**** Email: ***********@*******.***

WOODBINE ENTERTAINMENT GROUP, TORONTO, ON

APRIL 2015 – OCTOBER 2016

DIRECTOR, PEOPLE RELATIONS: Responsible for the smooth and efficient operation of the People Relations division of the People Experience Department, providing senior-level consultation to management on culture change, leadership and development, strategic staffing plans, compensation, pensions and benefits, budgets, safety and wellness, and people relations.

• Provided insight, project management and/or communication support surrounding the implementation of various corporate culture change initiatives, leadership development and/or performance management-related projects.

• Direct responsibility for Employee & Labour Relations for over 2,000 employees throughout five separate locations, represented by both union and non-union staff, including Collective Agreement Negotiation.

• Member of Management Compliance Committee, collaborating with members on departmental and organizational risk management, establishing a Risk Management Plan for business continuity and regulatory compliance purposes.

• Oversight for Job Evaluation Project, supporting and managing merit and incentive program processes, allowing for consistency in job description formats, bands, and incentive plan criterion.

• Managed a team of 2 HR Business Partners and an Employee Wellness & Safety Manager. WOODBINE ENTERTAINMENT GROUP, TORONTO, ON

APRIL 2009 – MARCH 2015

SENIOR HUMAN RESOURCES BUSINESS PARTNER: Responsible for aligning business objectives with employees and management in designated business units, serving as a consultant to management on human resources and/or collective agreement-related matters.

• Managed the grievance, mediation and arbitration process for six (6) unions, providing recommendations on how to best proceed. Chaired Labour-Management Meetings and Co- chaired various Management Negotiating Committees.

• Conducted investigations on discipline, human rights and other matters, providing report summaries and outcomes to Management. Prepared for potential legal action by providing supporting documents and information to related parties and/or counsel, as required.

• Designed and implemented a Security Supervisor Trainee Program, allowing for current security guards to train for Supervisor positions without an active job posting.

• Worked with Disability and Claims to provide advice and recommendations to employees and/or Managers on applicable return-to-work options and programs.

• Lead for Employee Engagement Survey, partnering with Management on how to best roll out survey results for their groups.

• Managed a team of 2 HR Business Partners and 1 HR Administrator. Tracy McLaren, CHRL, RCC**

Cell: 647-***-**** Email: ***********@*******.***

CGC INC. (CANADIAN SUBSIDIARY OF USG), MISSISSAUGA, ON JULY 2007 – FEBRUARY 2009

EMPLOYMENT & TRAINING MANAGER: Responsible for identifying, developing and conducting unique training programs and organizing high-end professional courses, as well as managing costs of training operations in accordance with applicable budget.

• Managed the recruitment process and life cycle, including initial assessments, interviews, and offers, counseling new hires on benefits, salary, and policies.

• Introduced Organizational Survey and 360-degree Assessment processes. Lead organizational development initiatives resulting from survey to improve employee satisfaction by 5%.

• Partnered with Senior Management to develop and implement competency-based training infrastructures by job title.

• Created employee performance based evaluations and materials for all Management positions. CGC INC. (CANADIAN SUBSIDIARY OF USG), MISSISSAUGA, ON FEBRUARY 2006 – JUNE 2007

HUMAN RESOURCES SUPERVISOR: Oversaw all Human Resources, Employee Wellness & Safety, Compliance and Regulatory activities at Head Office, and supported 5 Plant Human Resources Supervisors, as needed.

• Created a new employee manual covering all company policies (some newly implemented), employee benefits, disciplinary procedures, Code of Conduct, Employment Standards and related employment legislation.

• Supported an OHSA compliant workplace with a Company-wide Injury & Illness Prevention Program rollout.

• Designed and facilitated Violence and Harassment in the Workplace training and provided all new employees and managers with both group and one-on-one training.

• Fostered a teamwork environment conducive to positive dialogue across the organization. EDUCATION AND CERTIFICATION CREDENTIALS

• Sheridan College, Oakville, ON: HR Management, Post-Graduate Diploma

• York University, T.O., ON: Bachelor of Arts (Psychology Major)

• People Dynamics Learning, T.O., ON: Business Coaching Advantage Practitioner (BCAP)

(Oct 2018) **Registered Corporate Coach pending

• Capillary Consulting, T.O., ON: Certified Change Agent Program (June 2016)

• Shift Coaching, T.O., ON: Mentor/Coach © Program (May 2016)

• Shift Coaching, T.O., ON: Leadership Coach © Program (April 2013)

• Advanced level practical understanding of PeopleSoft, ADP Workforce, and Advanced-level MS Office Suite.

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