Adrian Gonzalez
Jacksonville, Florida 32254
ac8656@r.postjobfree.com
305. 342. 5589
Professional Experience-
WSP Inc. FEMA contractor, Miami, FL 12/17 - Pres.
Disaster Structure Inspector (Unassigned-Standby)
Trained to asses and value structure damage for the purpose of granting public relief.
Steiner Atlantic Corp. Miami, FL
Credit & Collections Specialist – Temp. (Robert Half)
Successfully collecting and managing a midsized A/R portfolio. Business to Business accounts.
Kaseya USA, Inc. Miami, FL 12/16 -11/17
Collection Account Manager-QA Compliance
Successful Business to Business Professional Collections and A/R Management.
Oversight of LATAM portfolio in Accounts Receivables, Regulations and Compliance.
Business documentation and correspondence (verbal/written) with major SPANISH/ENGLISH clients.
OVAG International Recovery, Coral Gables, FL 02/14 – 11/16
Collections Specialist
Started and developed a new collections department in the purchased debt division.
Hired and trained entire staff (11) in FDCPA, statutes, phone techniques and best practices. Involved in daily monitoring, coaching and oversight of the collections staff.
Legal autonomy as necessary to recover funds. Exceeded assigned standards and goals throughout tenure.
TrialGraphix, Inc./MMC/Kroll On Track/Integrity, Miramar, FL 09/08 – 01/14
Credit and Collections Manager
Successfully Managed Collections of an in-house 250-300 account $30M portfolio (Law Firms).
Hands-on and direct communication with clients (Lawyers). Strict enforcement of policy and procedure.
Possessed full decision making on credit and collection legal matters. Reported directly to the VP, CFO.
Achieved company and individual monthly/yearly goals throughout my tenure.
Popular Finance LTD, Miami Lakes, FL 04/04 – 07/08
V.P. of Operations – Credit & Collections – Minority Owner
Developed and instituted the credit and collections guidelines for our startup subprime auto finance business.
Directed and trained a team of eight in credit analysis, underwriting, booking, collections, repossessions, legal etc.
Business to business finance company to dealer exposure to much success.
Sold my interest in the company to investors.
BANKING AND FINANCIAL INSTITUTION EXPERIENCE- 1980 through 2004
AmeriFirst Federal S&L; Southeast Banks & Mortgage Company; First Union Bank; Fleet Financial Group
Collections Supervisor / Credit Analyst / Senior Litigation/Recovery Specialist / Loan Officer
Bankcard Collections at all delinquencies including charged off accounts and legal pursuit.
Mortgage Collections, Forbearance, Modifications, Foreclosures, Insurance and REO. Reconciliations.
Legal Recovery of all Bank (secured and unsecured) instruments including Auto and Installment Loans.
Bank official in legal Recovery/Collection (court) proceedings.
Credit Analysis for Bank, Auto and Installment Loans, Underwriting and Audit.
Mortgage and Platform Loan Officer.
Education and Training:
Coral Gables Senior High School – Class of 1980.
Miami Dade Community College, Associates in Science, 1982.
Florida International University, BA coursework, 1982-83
Business & Finance
American Institute of Banking:
Commercial Lending and International LATAM Banking - 1985
Institute of Financial Education:
Underwriting and Letters of Credit - 1985
Omega Corporate Training- 1986
Credit Management
Investigations and Interview – Skip Tracing
Recovery/Collections regulations - FDCPA
Professional Support:
Information Systems:
PC Operation and Online application proficiency.
Apple, Windows, MS Office, Peachtree, Access, Oracle, AS400, Lotus Notes etc.
NetSuite and a host of other accounting, legal/collection and in-house industry specific programs. Accurint (Lexis-Nexis) and TLO Proficiency. (Skip Tracing).
Communication and Interpersonal:
Fluent and articulate in both English and SPANISH.
Excellent composition and grammar skills (Business Writing). Legal Documentation.
Accomplished in Public Speaking and Presentation.
Strong written and oral communication skills in either language.