Manager Employee Relations

A reliable, knowledgeable and experienced HR professional with a confident

approach. Offering a wide understanding of regulatory requirements and employment law, as well as performance management, capability and disciplinary procedures. Able to learn quickly and make an early contribution in busy teams. I am a bilingual lawyer, with an MBA degree and over 20 years of work experience, with a relevant knowledge of business and labor law. Goal achiever, service oriented, hard worker leader.

I have supervised all HHRR subsystems, such as recruitment, development, administration, communications and LLRR. I strongly believe in people’s potential, I ́m devoted to helping others, the type of person who connects with others quickly, building trust and rapport easily. My ability to handle conflict in times of crises became the reason for many strong personal appraisals in my previous places of work, and what took me to get a certification as Coach at the International Coaching Community. I possess effective communication skills, both in written and verbal forms. Also, I value teamwork, honesty and good personal relations. I respect diversity of characteristics, ideas and preferences in the workplace. Finally, I am bilingual in English/Spanish with basic knowledge of French.

María Carolina Belandia Sánchez (34-646-**-**-** Madrid

*********@*******.***

WORK EXPERIENCE

01-2019- HR Manager, Glownet, Madrid, Spain

Recruiting and training new hires, managing employee data and taking steps to retain our people. Design hiring plans for all departments based on seasonal need. Interview and assess job candidate.Manage compensation and benefits plans. Oversee employee attendance and working schedules, including paid time off, overtime and breaks. Organize employee records, like contracts, paying special attention to work permits and visas. Implement employee retention programs. Schedule trainings for all hotel employees (for example, customer service skills training). Act as the point of contact when employees have queries or job-related issues. Ensure complience with relevant health and safety regulations.

Implementación of HR Cloud Based System.

01-2018/12-2018 Consultor Frontoffice Labor Relations, Transcom/Repsol

(Change Project SAP to Workday) Madrid Area, Spain Be the first contact of employees, supporting them in the management of Labor Relations, benefits and development. Management of absenteeism, IT parts and payroll incidents. Interpretation of Collective Agreements and legislation. Administration and management of social benefits, health insurance, vacations, study aids and flexible remuneration, nurseries, pension plan. Accompaniment in the use of internal assessment and training tools. 11-2015/ 12-2017 Entrepreneur-Coach-Consultant, Encore Training. Madrid Area, Spain

Support individual and organizational change performance, possibly by increasing congruence with the personal mission; provide adequate support to enable personal transformation and career role transition; support the development of future leaders for organizations via enhanced ability for strategic thinking, providing vision and direction, accelerating change, intellectual honesty, integrity motivating and energizing people, teamwork, and partnering, influencing, delivering results, valuing all people, and/or developing people; provide an adequate container to address an specific problem area or challenge. Demonstrated success negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

03-2013 / 10-2015 Legal/Labour Manager, Invegas/Praxair. Caracas, Venezuela

Design of templates according to the needs of each manager, job descriptions, selection and recruitment of optimal candidates, directly or through external consultants and head hunters.

Originate and lead, Legal and Human Resources practices and objectives that would provide an employee-oriented; high-performance culture that emphasizes empowerment, quality, productivity, and standards; goal attainment, and the development of a superior workforce.

Supported executive board, reporting directly to the CEO and the regional team leaders, including CFO, Legal Counsel, as well as The Americas Corporate Director (Mexico, and South America. Worked in a heavily matrixed environment.

Provided strategic and operational support to a team of approximately 350 employees. Provided design and implementation of organizational development programs including Talent Management, resulting in a training program for managers in writing development plans for high potential and high impact employees as well as plans created for levels director and above. Significant Employee Relations responsibilities including global and local issues, responsible for compliance, and labor audits.

01 – 2012 / 01-2013 Legal/Labor Manager, General Motors Venezolana Responsible for the development of processes and metrics that support the achievement of the organization's business goals. Coordinate the implementation of people-related services, policies, and programs through Human Resources staff; report to the CEO; and assists and advises company managers about Human Resources issues, recruitment, payroll, health and safety, and lead the Collective Agreements Negotiations. Answer to organizational development queries, compensation, training, recruitment and selection. Implementation of a new HR software starting with the modules of personnel administration.

Act as compliance officer and first contact for employees in ethic code related matters.

07-2009 / 05-2011 Public Affairs, Nestle Venezuela S.A. Develop, integrate, and implement PR activities designed to enhance company Brand; cultivate and maintain strong government and community relationships. Develop and executive varied and integrated communications products including website, print publications, newsletters, online communications, media and public relations. Work with the CEO an HR Director to achieve organizational goals and objectives by administering the communications and public relations initiatives as determined by the larger organizational strategic planning process; evaluate an integrated strategic communications plan to advance the company's brand identity among employees and broaden awareness of its programs and priorities; refine company's core messages to ensure workforce stability and family involvement.

06-2006 / 07-2009 Business Partner, Labor Relations Nestlé Venezuela S.A. Design and development of the annual HR plan from the selection and recruitment to the onboarding of the workers. Design and execution of talent and assessment centers, both internal or trough external advisors. Monitor the execution of improvement action plans, derived from the organizational climate survey and sociometric studies prepared by each of the localities, to verify compliance and make recommendations. Prepare opinions and labor consultations. Negotiation of collective agreements. Investigations of labor jurisprudence. Negotiations of individual work relationships, outplacement and special benefits. Develop the occupational health plan of the company. Participate, within the framework of inter-institutional relations, in the social responsibility committee. Prepare, together with the Legal Management, the frameworks of contracts, concessions, etc., to ensure that they are within the established work parameters. Monitor and be the guarantor of compliance, internal and of third parties and related, of the Corporate Principles. Impart to all levels of the organization, training in Labor Law and negotiations, from the tutorial point of view.

08-2005 / 06-2006 External Labour Lawyer, Bentata Abogados As an external advisor, my main responsibility was working with different departments and their line managers to help them to understand HR procedures and policies. Also responsible for giving advice on payroll, promotions and benefits and listening to staff problems, and collaborate on finding the best solutions. Developing HR practices and processes to ensure consistency with the company values and the legal entourage.

STUDIES

Coaching Certificate at ICC. International Coaching Community. 09-2005 International and Economic Law Universidad Central de Venezuela 05-1999 / 07-2001 Magister MBA Instituto de Estudios Superiores de Administración (IESA) Public Policies Master 10-1992 / 06-1997 Lawyer Universidad Santa María

OTHER STUDIES

Negotiation, Leadership. London Business School

HR Administration Program. Universidad Metropolitana. LANGUAGES

ENGLISH: Native FRENCH: Basic IT

MS OFFICE

SAP

Workday

ADMINISTRATIVE SOFTWARES

STRENGTHS

- Result oriented.

- Team player.

- Service Oriented.

- Self awareness.

- Curiosity.

- Change Management.

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