Travel

JANICE FERNANDES

ADDRESS: UG-* UPPER GROUND FLOOR

CUNCHELIM HEIGHTS, MOLIS DE AFRAMENTO.

MAPUSA- GOA

E-mail: ******************@*****.***

Current Mobile: 958-***-****

OBJECTIVE

To secure a position that will lead to a lasting working relationship with the

Organization and to build a long term career with opportunities of career.

EDUCATIONAL QUALIFICATION

Graduated T.Y.B.A from Mumbai University in History on the 14th of August 2015.

Passed H.S.C from St. Andrews College Bandra, Mumbai, Maharashtra in the year of 31st May 2008.

Passed SSC from Comprehensive Educational Institute Dubai, United Arab Emirates in the year of 12th

June 2006.

I have done an additional course in ICDL from Abu-Dhabi in the year of 2012-2013.

Appeared M.A (Masters of Arts) in History from Mumbai University in the month of April 2016

LANGUAGES: English, Hindi, Arabic, French, Konkani

PROFESSIONAL QUALIFICATION

I have done my dual diploma in Airport Ground Handling and Travel & Tourism Management from

IIFLY Institute of Aviation, Andheri East,Mumbai.

I have also appread for an Exam in Certificate of Travel and Tourism and Successfully

completed it from BL Aviation in Jamshedpur, Jharkhand.

COURSE CONTENTS FOR AIRPORT GROUND HANDLING

Soft Skills Training – Personality Development, Grooming, Interview Skills & Spoken English.

undergone one day field visit to TAJ SATS for Familiarization.

Undergone Internship Training at GVK for One month and 10 Days at Chatrapati Shivaji International Airport, Mumbai

Seven Days Course in Food Presentation.

COURSE CONTENTS FOR TRAVEL AND TOURISM MANAGEMENT & AMADEUS

Amadeus Information & help Functions

Flight Availability, Schedule & Timetable Displays

Airline alliances, Codeshare & low Cost carriers

Currency Rules

Ticketing – Pax ticket & baggage Check

Tax, Fees and Charges & Special Fares

KEY QUALIFICATIONS

In-depth knowledge of providing passengers with general travel

information and

visa related information.

Customer focused and good attention to detail

SPECIAL SKILLS

Excellent interpersonal and communication skills

Demonstrated qualities of leadership, initiative, and judgment

Ability to work under pressure.

Knowledge of Visa and Passport Information.

Specialization in information about Different types of Thai Visa’s and travel related information.

PERSONAL DETAILS

DOB: 23/06/1989

Marital Status: Married

Gender: Female

WORK EXPERIENCE

Worked as Sales Executive in Different Outlets for variouBrands such as P&G etc. In United Arab Emirates for 3 years as part time job.

I have also completed my Ground staff training in GVK, Mumbai Domestic Airport.

Worked in Centrum for 8 months - Foreign Exchange as CSE at Mumbai International Airport, at Arrivals & Departure.

1 month Training process as Sr.CSE for Ticketing & Reservation at Easy Jet Airlines process at Serco.

Currently working in Cox and Kings Global Services in Panjim, as Visa Processing Officer for the Royal Thai Consulate.

Also Handling Morocco Visa and Algeria Visa in Cox and Kings Global Services from March 2018 for both Respective consulates.

Also have Knowledge in Real Estate.-

DECLERATION: I hereby declare that the above said details are correct to the best of my knowledge and belief.

JANICE FERNANDES

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