Employee Relations Manager

Jennie Porter, PhD, MBC, RD

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REGISTERED DIETITIAN & SENIOR EXECUTIVE

Accomplished, dynamic, and results-driven Senior-level Executive and Registered Dietitian with a Doctorate degree (PhD) in Business, Master’s degree in Business Communications, and Bachelor degree in Food Science and Nutrition with over 30 years of experience providing award-winning leadership for a diverse group of prominent organizations. Consistently and effectively exceed organizational objectives by focusing on company goals, forging fruitful relationships, staying up to date with recent industry information, managing large teams, strategic planning, operational enhancements, and innovative project management approaches resulting in enhanced performance and profitability. Areas of Accomplishments:

*Senior Level Dietitian *Leadership *Multi-Facilities Management *Clinical Outcomes *High Performing Teams *Executive Management *Strategic management *Continuous Quality Improvement *Organizational Effectiveness *National Program Administration

*National Leadership Recognition *Profit & Loss Analysis PROFESSIONAL EXPERIENCE

California State University, Fresno, CA

Nationally recognized university serving more than 30,000 students. Faculty/Lecturer August 21, 2007 - present

Curriculum development and lecturer providing instruction to over 400 students. Enables effective learning, provides student guidance and assistance as needed to assure successful understanding of material. Through use of multimedia and web-enabled Blackboard, provides students with oral and visual understanding of lecture material.

Subject areas: Nutrition and Business Management. Instructor for over 3000 students during tenure.

Coalinga State Hospital, Coalinga, CA

Local hospital assisting individuals in their recovery by providing opportunities for change that enhances personal strengths, determination, responsibility and quality of life. Clinical Administrator (Full-time) August 10, 2015 - present Responsible for planning, organizing, and coordinating the implementation of a healthcare delivery system, which consists of treatment programs administered by professional and clinical support teams for the Department of State Hospitals – Coalinga (DSH-C).

Ensures that all clinical service programs and departments comply with established DSH policies and procedures.

Provides policymaking decisions, administration, implementation, and oversight of clinical operations,

Serves as the management interface between the DSH – Sacramento Office and program staff, including any Equal Employment Opportunity reviews. Ensures fiscal reporting integrity is maintained, manages budgets to remain with annual fiscal allocations, and adheres to State personnel policies and procedures. Page 2 * ********@*****.***

Coalinga State Hospital, Coalinga, CA

Local hospital assisting individuals in their recovery by providing opportunities for change that enhances personal strengths, determination, responsibility and quality of life. Director of Dietetics (contract: Full-time) June 4, 2014 – Aug 10, 2015 Provides ongoing leadership and direct management of a large team of professional and skilled workers. Manages all aspects of the Nutrition department including, bargaining unit relations, employee relations, employee rewards and preventative and progressive discipline.

Provides vision and direction for the department. Collaborates with other disciplines throughout the facility, including physicians, unit supervisors, psychologists and patient/employee committees.

Profit and Loss and all fiscal accountability of a multi-million dollar annual budget.

Oversaw an Assistant Director, 3 Food Service Managers, 9 Registered Dietitians and 100+ foodservice workers.

Coalinga State Hospital, Coalinga, CA

Assistant Director of Dietetics/Dietitian (contract: Full-time)) July 1, 2012 – June 4, 2014

Provided ongoing leadership and direct management of a large team of professional and skilled workers.

Managed all aspects of the Nutrition department including, bargaining unit relations, employee relations, employee rewards and preventative and progressive discipline. Provided vision and direction for the department.

Collaborated with other disciplines throughout the facility, including physicians, RNs, unit supervisors, psychologists and patient and employee committees. DAVITA HEALTHCARE, INC. El Segundo, California

Largest independent provider of kidney dialysis services in the U.S., serving 1K+ outpatient dialysis centers located in 41 states and the District of Columbia, with approximately 96K patients and $2.3B in annual revenues. Acquired Gambro Healthcare Inc. in 2005. Received an 18 month severance from DaVita (6/2006 – 12/2007) – returned to DaVita 3/2008 with seniority status and anniversary date intact.

Regional Director (Full-time) March 2008 – July 2012

Full P&L management of $15M budgets.

Directed and managed 19 diverse dialysis clinics and programs, providing ongoing support to managers within the region.

Recommended needs for clinic expansion/ development and applied for all necessary clinic licenses.

Recruited staff and conducted in-services, seminars, and employee evaluations. Assured state/federal regulatory compliance. Consulted with manager, physicians, and patients ensuring client satisfaction and to identify opportunities for physician partnerships. DAVITA HEALTHCARE, INC. El Segundo, California

National Vice President/Sr Director of Peritoneal Dialysis (Full-time) Oct 2005 – Sept 2006 Planned, directed, and coordinated resources for Peritoneal Dialysis department and programs nationwide. Developed and managed operations including P&L and teams including growth goals, as well as multi-million dollar budget. Monitored and analyzed performance of an annual

$40M peritoneal business nationwide through trends and reporting systems and field audits. Page 3 * ********@*****.***

Provided leadership in reporting on company objectives and initiatives and participated in contract negotiations. Trained personnel on new initiatives. Department representative, instrumental in staff recruitment and development. Quality Council Leader, representing department on quality council board. Established best demonstrated practices. Audited programs nationwide through audit tool and onsite visits. *Spearheaded integration following acquisition, identifying opportunities for staff education and training, led integrated team, and set goals for integrated PD business nationwide. Oversaw 12 Directors in various states nationwide, 40 program directors, over 100 Registered Dietitians, 1 Executive Secretary, and 30+ patient care technicians.

GAMBRO HEALTHCARE INC. Denver, Co. (acquired by DaVita Healthcare, Inc. 2005) 2nd

largest independent provider of kidney dialysis services in the U.S, with over 500+ international and national outpatient dialysis centers and 8000+ patients and over $2B annually. Vice President of Peritoneal Dialysis & Quality Outcomes (Full-time) April 2002- Oct 2005 Strategic development and implementation of alternate modalities programs, services and therapies. Was responsible for planning, organizing, and coordinating the implementation of a nationwide healthcare system. Monitored and analyzed performance of peritoneal and acute dialysis business, advised management teams of strategic direction. Participated in contract negotiations, planned, directed, and coordinated resources for department and programs, monitored and analyzed performance through trends and reporting systems. P&L analysis and contract negotiations. Built and maintained referral relationships with physicians and surgeons nationwide. Designed and implemented education programs. Led strategy development in collaboration with regional teams, identifying underperforming programs. Designed initiatives to improve outcomes and reduce costs. Oversaw: 6 directors nationwide, 25 program directors, over 50 Registered Dietitians, 1 Executive Secretary, and 20+ patient care technicians.

Increased patient retention rates by 37%+ and deceased hospital days by 6% through sharing of best demonstrated practices, and requiring teams to follow a protocol.

Oversaw a $25M - $30M budget annually.

Expanded patient growth by 9%+ and lowered supply cost $1 per treatment, through team training on supply management.

Improved peritonitis rates to exceed national average by 7%.

Launched annual Peritoneal Dialysis Summits, encompassing 300+ nurses providing 3 day educational and motivational sessions, as well as rewards and recognition. MERCK & CO, White Station, New Jersey

Multi-billion dollar global research-driven pharmaceutical company. Merck discovers, develops, manufactures and markets vaccines and medicines to address medical needs. (Severance with DaVita).. Senior Professional Representative (Full-time) Sept 21, 2006 – March 2008

Developed relationships and consulted with physicians/healthcare providers on latest scientific information. Provided competitive information and communicated scientific advances. Company liaison managing specific territory and utilizing approved resources. Prospected for new and improved business opportunities, met sales objectives, and increased market share and product use.

Boosted market share generating bonus in less than 3 months.

Regularly met or exceeded sales targets and goals

Given priority entrance to many physician practices

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ADDITIONAL HISTORY:

KINGS/TULARE AREA AGENCY ON AGING, Tulare, California Food Services Manager – 10.5 years (Full-time)

Was responsible for planning, organizing, and coordinating the implementation of a two-county meal service system. Ensured the coordinated and effective delivery of quality meal service including Meals on Wheels program consisting of 7 meals per week to over 500 senior citizens. Process included managing 6 transportation vehicles and transport staff. Oversaw 12 managers, 3 Full-time cooks, 12 foodservice workers, 6 dishwasher staff, 6 transportation drivers, and over 60 volunteers.

EDUCATION

Business: Organization & Management – Doctorate (PhD) -conferred April 2003 Minor: Healthcare Administration

Capella University, Minneapolis, Minnesota

Dissertation published in Black College Today

Master of Arts, Business Communication - conferred December 2001 Jones International University, Centennial, Colorado Dietetics: Registered Dietitian – August 1997

Focus on Older Adults, Graduate Certificate

San Francisco State University, San Francisco, California Bachelor of Science, Food, Science and Nutrition – conferred May 1996 Fresno State University, Fresno, California

ADDITIONAL TRAINING

International Management Program Management Program Conflict Resolution Six Sigma CERTIFICATIONS

*Certified Notary Public * Real Estate Sales Agent * Registered Dietitian PROFESSIONAL MEMBERSHIPS

American Dietetic Association *American Diabetes Association

* California Real Estate * Small Business Association HONORS

Sigma Beta Delta (High Scholastic Achievement)/ Honors Graduate, Capella and Jones International Universities/ Multiple Scholarships, California State University, Fresno

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