* ***** ** ********** ** a Software Tester, I continue to utilize my career skills in areas of competence and enriching my knowledge. The ever-evolving IT field gives me a chance to be part of a team that contributes towards the growth of the organization as a Quality Assurance Analyst.
Driven professional with experience in software testing, management, customer relations and technical support
3 years of experience in software development process as a QA tester
Performed GUI testing on various modules of Mobile and Web-Based Applications.
Experience with testing numerous types of applications, such as web-based application, client server, and mobile applications
Experience with testing and bug reporting tools such as JIRA, HP Quality Center, Test Rail and back end SQL testing.
Extensive knowledge of SDLC process for Waterfall and Agile-Scrum, as well as complete follow through of the bug lifecycle
Experience with reviewing Business Requirement Document, Functional requirement Document and other design documents in detail to help improve the quality of test plan and test cases.
Knowledge and working experience of numerous testing types such as Smoke, Functional, Integration and Regression testing
Strategic leader with experience in end-to-end problem resolution with proven results and process improvement
Proven technical experience with computer systems management, troubleshooting, networking and Microsoft Windows and Office application
Technical Skills and Related Abilities
Microsoft Office Suite
Microsoft Operating Systems
Student Experience Profession
Programming & Troubleshooting
ITT Technical Institute – Owing Mills, MD Graduated in: June 2015
Associates of Applied Science - Network System Administration
Cumulative GPA: 3.53
Cumulative Attendance Rate: 95%
Addis Ababa University –Addis Ababa, Ethiopia June 2000
Bachelors of Arts - Literature
DB Schenker, Carlisle, PA Jan 2018 - present
Product tester / Software QA tester
Performing functional testing on mobile devices
Checking mobile devices for damage
Record product information
Entering data for the tested devices.
Making sure each apps on the mobile device are working properly.
Diagnosing any failures displaying in the mobile devices.
Take part in Sprint planning for sizing and dividing tasks.
Analyzed and understood the User stories and UI mockups and also participated in backlog grooming.
Reviewed the user stories and wrote the Acceptance criteria in Jira.
Created test cases in TestRail tool to include all steps to test the User Stories
Installed the build in various OS of Mobile devices like iPhone, iPad, Android Phones.
Performed Smoke Testing after every deployment to make sure the application delivered is testable.
Conducted Functional testing, System testing, Positive testing and Negative testing and Usability testing, Compatibility testing.
Identified and logged bugs in Jira tool and tracked the bugs till they are fixed and closed.
Participated in bug review meeting with Product Owner, Developer and UI designer to prioritize the bugs and decide if the bugs will be fixed in the current or future sprints.
Involved in designing and developing of automation scripts using Selenium.
Performed Cross Browser testing using selenium web driver.
Performed regression testing for previous sprint user stories to make sure that the previous functionality is not broken.
Made sure to link the bugs to user stories in order to avoid bug duplication.
Participated in daily scrum meeting.
Attended the sprint review meeting.
Performed demo to get feedback from developer and product owner.
USCRI- Arlington, Virginia Mar 2017 - Dec 2017
USCRI (United States committee for refugees and Immigrants)
Facilitate communication between Amharic speakers and Immigrant officers.
Set up a video conference between the two customers using blue jeans
Help my Amharic speakers launch a blue jean up on their PC or tablet before the meeting.
Train new interpreters on how they may access the USCRI SharePoint upon receiving an assignment showing them how they may accept it or how they may decline should they need to what they already accepted. Not only this it is my responsibility to walk them through what USCRI calls sand box site.
I also train them on how they should be using the blue jeans telling them to accept the invitation for the blue jeans and add it to their calendar.
Hewllet Packard Enterprise under Citi bank, Hagerstown, MD Aug 2015 - Mar 2017
Quality Assurance Analyst
Perform regression testing to ensure that all functions work.
Test current and new systems process for multiple CITI systems.
Participating in preparing test plans.
Defect tracking and manage work flow.
Preparing suggestion documents to improve the quality of the application.
Communicating with the test lead and the test manager.
Conducting review meetings with the team.
Identify, recommend and implement flows to enhance testing strategies.
Execute test scripts according to application requirements in documentation.
Assist lead analyst to draft and revise test plans and scripts with consideration end to end system flows.
Perform preliminary root cause analysis and may make change recommendation.
I used RIT to test web service applications.
Liberty Language Service – Vienna, Virginia July 2014- Aug 2015
Compile terminology and information to be used in translations, including technical terms such as those for legal and medical material
Listen to speaker’s statements in order to determine meanings to prepare translations using electronic listening systems as necessary
Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions
Impark Parking – Baltimore, MD Jul 2012 – Jun 2015
Enter and retrieve information pertaining to vehicle registration, identification and status using handheld computers
Prepare access cards for monthly customers and repair machines
Train new and temporary staff on all daily functions
Support administrative tasks ranging from desktop to wide area network
LAZ Parking –Baltimore, MD Feb 2009 – Jul 2012
Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed
Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles
Handle close-out financial transactions with customers and employees