CHRISTOS ALKIVIADIS - PAPAGEORGIOU
**-** ********* ***: Ampelokipi, 11527, Greece
Tel.: +30-215***-****, Mobile: +30-697*-****-**
E-mail: ************@*****.*** LinkedIn: alkispapageorgiou PERSONAL INFORMATION
Date of Birth: 15/04/1993 Military Obligations: (Complete) Citizenship: Greek EDUCATION
DEREE – The American College of Greece – Athens, Greece 09/2014 – Present BSc Hons in Business Administration, Open University Validated (UK)
Specialization in Management Information Systems: GPA 3.00 Significant Courses Management Principles/ Business Information Systems/ Fundamentals of Marketing Significant Projects Planned, monitored and evaluated the results of our exams/ Advanced use of Excel and Access/ Market sectors and customer needs
IEK DELTA – Athens, Greece
10/2013 – 06/2014 Courses in Web Design and Development Manchester Metropolitan University – Manchester, UK 09/2012 – 06/2013 Courses in Hospitality Management Geniko Lykeion Rafinas – Rafina, Greece
09/2007 – 06/2012 Apolytirion
WORK EXPERIENCE
Teleperformance – Athens, Greece
03/2019 – Present TP Ambassador
Daily post on Facebook, Instagram, Twitter and LinkedIn
Promote the company’s good image
Teleperformance (Call Centre) – Athens, Greece
01/2019 – Present Customer Support Specialist – CAR2GO (North America and Canada)
Provided information about products and services
Responded to customer complaints and assisted accordingly Teleperformance (Call Centre) – Athens, Greece
08/2018 – 12/2018 Sales Support Specialist – APPLE (United Kingdom, Ireland, United Arab Emirates)
Understand customer’s needs and placed orders on their behalf
Provided information about products and services
Responded to customer’s complaints and assisted accordingly US Embassy – Athens, Greece
07/2018 – 08/2018 Assistant, Housing Office
Communicating with contractors and landlords to have the houses ready for the Diplomats
Market research on local real estate agents for housing the Diplomats in Athens and Thessaloniki
Market research on global and local scale
US Embassy – Athens, Greece
01/2018 – 07/2018 Intern, Procurement Office
Maintain the successful workflow of the purchase orders sequence (ILMS)
Handled calls by suppliers and managed appointments
Inbound and outbound calls with technicians and related persons to better serve the landlords Digitale – Athens, Greece
06/2016 – 12/2016 Social Media Manager
Managed Social Media Platforms
Implemented plans and met goals on budgeting and conversions
Research on the latest techniques and products
CHRISTOS ALKIVIADIS – PAPAGEORGIOU (Cont.)
SEMINARS
09/2016 Seminar – Advanced Tool Training, Google
06/2015 Diploma – Social Media & Internet Marketing, ΤÜV Austria Academy (Hellas) 05/2014 Java Day – Oracle
05/2014 Workshop – Windows Phone 8.1 & Universal Apps DevDay, Microsoft 05/2014 Fellowship – Pioneer Business Idea, Nea Genia Ziridi SKILLS
Language Greek (Native), English (Proficiency)
Technical Word, Excel, Access, PowerPoint (ECDL Certified), Social Media Manager, Web Design Professional Efficient tools user, Good at paying attention to detail, Active in coordinating work with others ACTIVITIES
09/2016 Tedx Academy, Entry Check Team/ Volunteer
Serviced and gave directions to the customers according to their needs 10/2014 Infocom World, Entry Check Team/ Volunteer
Serviced and gave directions to the customers according to their needs 10/2014 Career Days Deree, Social Media/ Volunteer
Took photos and videos in order to be used for future promotions 09/2014 Debate Club Deree, Debater
Took place in debates
09/2014 Tedx Academy, Entry Check Team/ Volunteer
Serviced and gave directions to the customers according to their needs