RACHIDA LAMENAOUAR

PERSONAL INFORMATION:

Nationality: Morocco

Visa status: Husband sponsorship

Age: 29 years’ old

Marital status: Married

CAREER OBJECTIVES:

To utilize my customer and patient service skills, enhance front office and customer service experience and administrative skills in medical center or clinics as receptionist or front office administrative personal.

EDUCATION:

2012: Technician Specializing in Business Management: OFFICE DE LA FORMATION PROFESSIONELLE ET DE LA PROMOTION DU TRAVAIL (OFPPT)

2010: Technician specializing in Financial Accounting: PIGIER

2008: Bachelor's Degree in Experimental Sciences

WORKING EXPERIENCE:

DECEMBER 2017– APRIL 2019

RECEPTIONIST – ALSHAHEEN MEDICAL CENTER

- Answer telephones and direct calls to appropriate staff.

- Greets and directs visitors and customers to the center.

- Manage Patients Surgeries appointments & collect the payment.

- Schedule, confirm and keep calling patient appointments and check-ups.

- Handle billing and making transactions.

- Maintain spread sheets and databases

- Keep patient's information confidential and keep paperwork organized.

APRIL 2015 – SEPTEMBER 2016

RECEPTIONIST – DOLLAR RENT A CAR

- Conserves executive's time by reading, researching and routing, correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.

- Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.

- Maintains customer confidence and protects operations by keeping information confidential.

- Maintains professional and technical knowledge by attending educational workshops.

SEPTEMBER 2015 – FEBRUARY 2016

DATA ENTRY OPERATOR – INFOTEAM COMPANY

- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

- Scan documents and print files, when needed.

- Keep information confidential

- Update and maintain information on company databases and computer systems.

JULY 2014 – SEPTEMBER 2014

SEASONAL – BMCE BANK

- Provides account services to customers by receiving deposits, cashing checks; issuing savings withdrawals.

- Maintains customer confidence and protects bank operations by keeping information confidential participating in all dual-control functions.

AUGUST 2013 – JUNE 2014

SALES REPRESENTATIVE – HEITIC GROUP

- Presenting, promoting and selling services using solid arguments to existing and prospective customers.

- Establishing, developing and maintaining positive business and customer relationships.

- Continuously improve through feedback. Keep abreast of best practices and promotional trends.

OCTOBER 2012 – AUGUST 2013

RECEPTIONIST CUM SECRETARY– MOUNASIB RENT A CAR

- Using a variety of software packages, such as MS Word, PowerPoint & Excel.

- To produce correspondence and documents and to maintain presentations, records and spread sheets.

- Dealing with telephone and email enquiries creating and maintaining filing systems.

- Keeping diaries and arranging appointments.

IT SKILLS:

Microsoft Word, Microsoft Excel, Power Point Presentation

LANGUAGE SKILLS:

Arabic (Native), English & French

AVAILABILITY:

Can join immediately

EXPECTED SALARY:

To be discussed.

Hazm Al Markhiya

+974********

ac85sg@r.postjobfree.com

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