Sales Representative Front Office
Resume:
RACHIDA LAMENAOUAR
PERSONAL INFORMATION:
Nationality: Morocco
Visa status: Husband sponsorship
Age: 29 years’ old
Marital status: Married
CAREER OBJECTIVES:
To utilize my customer and patient service skills, enhance front office and customer service experience and administrative skills in medical center or clinics as receptionist or front office administrative personal.
EDUCATION:
2012: Technician Specializing in Business Management: OFFICE DE LA FORMATION PROFESSIONELLE ET DE LA PROMOTION DU TRAVAIL (OFPPT)
2010: Technician specializing in Financial Accounting: PIGIER
2008: Bachelor's Degree in Experimental Sciences
WORKING EXPERIENCE:
DECEMBER 2017– APRIL 2019
RECEPTIONIST – ALSHAHEEN MEDICAL CENTER
- Answer telephones and direct calls to appropriate staff.
- Greets and directs visitors and customers to the center.
- Manage Patients Surgeries appointments & collect the payment.
- Schedule, confirm and keep calling patient appointments and check-ups.
- Handle billing and making transactions.
- Maintain spread sheets and databases
- Keep patient's information confidential and keep paperwork organized.
APRIL 2015 – SEPTEMBER 2016
RECEPTIONIST – DOLLAR RENT A CAR
- Conserves executive's time by reading, researching and routing, correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
- Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
- Maintains customer confidence and protects operations by keeping information confidential.
- Maintains professional and technical knowledge by attending educational workshops.
SEPTEMBER 2015 – FEBRUARY 2016
DATA ENTRY OPERATOR – INFOTEAM COMPANY
- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
- Scan documents and print files, when needed.
- Keep information confidential
- Update and maintain information on company databases and computer systems.
JULY 2014 – SEPTEMBER 2014
SEASONAL – BMCE BANK
- Provides account services to customers by receiving deposits, cashing checks; issuing savings withdrawals.
- Maintains customer confidence and protects bank operations by keeping information confidential participating in all dual-control functions.
AUGUST 2013 – JUNE 2014
SALES REPRESENTATIVE – HEITIC GROUP
- Presenting, promoting and selling services using solid arguments to existing and prospective customers.
- Establishing, developing and maintaining positive business and customer relationships.
- Continuously improve through feedback. Keep abreast of best practices and promotional trends.
OCTOBER 2012 – AUGUST 2013
RECEPTIONIST CUM SECRETARY– MOUNASIB RENT A CAR
- Using a variety of software packages, such as MS Word, PowerPoint & Excel.
- To produce correspondence and documents and to maintain presentations, records and spread sheets.
- Dealing with telephone and email enquiries creating and maintaining filing systems.
- Keeping diaries and arranging appointments.
IT SKILLS:
Microsoft Word, Microsoft Excel, Power Point Presentation
LANGUAGE SKILLS:
Arabic (Native), English & French
AVAILABILITY:
Can join immediately
EXPECTED SALARY:
To be discussed.
Hazm Al Markhiya
*.**********@*****.***
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