Account Manager

Eric Mancini

*** **** **

Westfield, MA *****

413-***-**** *************@*****.***

CAREER SUMMARY

A self-motivated, focused sales professional with a proven track record. Experienced in consultative selling skills, business relationships, and account management.

PROSFESSIONAL EXPERIENCE

MedOptions Behavioral Health, Old Lyme, CT

Client Service Director Sept 2018 - Present

Responsible for 270 Long Term Care facilities and Assisted Living in MA,CT,R.I.

Manage a Team of a 120 Nurse Practitioners, Psychiatrist, Psychologist and LCSW.

Performing prospecting calls, meeting with prospective LTC facilities and then assisting with on boarding new client facilities.

Focusing on marketing and client sales activities directed towards prospective LTC facilities.

Interface with the Administrator, Director of Nursing Services and Director of Social Services at client facilities on an ongoing basis to ensure client satisfaction.

Maximize our clinician visibility in our client facilities.

Coordinate delivery of In-Service education programs at client facilities.

Use CRM on daily basis to track sales calls, account management calls, opportunities and all other activities.

Advanced Tissue, Little Rock, AR

Senior Territory Manager Nov 2009 – Jan 2018

•Responsible for $1.2 M Territory covering MA,CT,R.I,VT,NH,ME,NY

•Provided In-services to audiences including Physicians, Medical Directors, Directors of Nursing, Administrators, and other facility staff on products and standardizing ordering policies/procedures.

•Call Points include: Long Term Care, Wound Care Centers,

•Established new clients and grew previously established clients with in sales territory.

•Worked closely with Corporate Account Manager to grow corporate accounts in region.

•Northeast Mentor for all new Territory Managers covering Florida to Maine.

•Ranked # 1 out of 21 Territory Managers in the Nation in Revenue for FY 2012

•Ranked # 1 in the Northeast in Revenue for FY 2012, 2013, 2014, 2015, 2016, 2017

•Ranked # 2 out of 21 Territory Managers in the Nation in Revenue for FY 2011 – 1.0 million.

•Ranked # 4 Out of 24 Territory Managers FY 2010

•Achieved Winners Circle Award 2011

•Increased my Revenue by 233% from 2009 - 2018

Pepsi Bottling Group, Windsor, CT

Account Manager April 2005 - 2009

•Managed previously established clients and developed new clients with in sales territory

•Maintain relationships with owners, managers, supervisors and corporate accounts

•Implemented sale programs to over 110 accounts monthly to strengthen our business

•Completed many training classes: Pepsi training, Premier training,

•Increased new business by 25% over previous year 2006

•Ranked top ten in the Region for the FY 2008

•Ranked # 1 out of 36 Account Managers in the Region for the FY 2007

•Ranked # 3 out of 35 Account Managers in the Region for the FY 2005 & 2006

Enterprise Rent-A-Car, Windsor Locks, CT Nov 1999 – Aug 2004

Branch Rental Manager June 2003- Aug 2004

•Conducted weekly meetings to follow up on sales and fleet growth goals

•Developed and implemented sales and marketing plans

•Maintained relationships with owners, general managers and claims managers of dealerships, body shops, insurance companies and corporate accounts

•Conducted interviews and hired potential management trainees

•Increased business and sales 20%

•Forecasted revenue goals and created programs to ensure goals were met

•Monitored reservations and coordinated all fleet movement and maintenance to maximize utilization

•Ranked # 3 in the Region in the fiscal year 2004 out of 90

•Completed Management Development Training One and Two

•Awarded number one in our group, forecasting the highest ESQI Customer Service Score on a twelve-month average

•Received customer service awards in 2003 & 2004

•Received Marketing Awards in 2003 & 2004 for increasing Corporate Business by 75% over last fiscal year

Assistant Branch Rental Manager July 2001-June 2003

•Ranked # 1 in the fiscal year 2002 out of 85

•Awarded number one in the country for ESQI Customer Service Score on a 12-month average out of 5,000 offices

•Received Marketing Madness Awards in 2001& 2003

•Received Customer Service Awards in 2001 & 2003

•Selected for the Best of the Best Program in 2001

EDUCATION

American International College Springfield, MA

Bachelor of Science in Criminal Justice, May 1998

Minor in Sociology and Psychology

Awarded a scholarship to wrestle in 1994 Played lacrosse in 1995 – 1998

References available upon request

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