Sales Customer Service

•Senior Sales Associate

•Visual Merchandiser

Objectives:

A challenging position where I can implement my academic and technical experience into use, while further acquiring new skills to broaden my abilities

Work oriented, highly experienced professional working in a fast paced environment with strong organizational and interpersonal skills, dedicated, trust worthy and committed to company’s goal and vision.

Result oriented and resourceful in completing projects.

Able to do a multi task functions with capabilities to do work under pressure giving good result.

To excel in field of hospitality, marketing and sales through continued acquisition of knowledge and techniques that enhances client satisfaction and personal development.

Professional Experience:

Having excellent communication skills, energetic, flexible, a team player, dedicated of providing a consistently high level of customer service, have a friendly and helpful personality enabling one to handle stress and customer relations pleasantly and effectively, strong organizational skills and detail oriented in order to facilitate accurate completion and multiple tasks and assignments.

Personal Data:

Birth Date: August 12, 1980

Birth Place: Pampanga Philippines

Status: Married

Religion: Roman Catholic

Citizenship: Filipino

Visa Status: Transferrable with NOC

Age: 36 Years old

Employment Records:

Company : Tivoli

Position: Sales Associate

Address: Mayoral, Doha Qatar

Date Start: Jan, 04 2018

Date ended: June, 13 2018

Duties and Responsibilities:

Greeting customers, responding to question, improving engagement with merchandise.

Operating cash registers, managing financial transaction, and balancing drawer.

Achieving established goals.

Directing customer to merchandise within the store.

Increasing in store sales, Superior product knowledge.

October 2010 -2017 Sales Advisor H&M Landmark JOB PROFILE:

To work as an individual and as a team member, fully follow all operating procedures and provide customers with complete service and an enjoyable shopping experience to maximize sales, ensuring that the brand is represented to required standards and that stock loss risks are absolutely minimized.

Deliver excellent customer service in order to maximize potential sales.

Seek to optimize store retail standards in both front of house and rear of house in order to maximize turnover. Process deliveries & stock transfers in an efficient manner in line with Company Proc endures.

Apply all Company Procedures including the correct use of security measures, vigilance to all areas of risk & correct completion of all required documentation in order to eliminate stock loss. Keep up to date with all available brand specific product knowledge

December 2007- September 2010 Store In charge Fashion Division H&M Landmark

Job Profile:

I n charge of merchandising for Kids wear,Ladies wear and Men's wear department

In charge in identifying the best seller and positioning them properly for customer's attraction Performing weekly space participation by means of product group

To calculate which one is selling fast and be given the right space vs. slow seller

Monitoring the stocks in the floor and replenishing the out of stocks

Maintains the standardization of merchandise as per policies and procedures

Giving 100% excellent customer service

Handles other related works

Managing the team of sales associate and accomplishing targets

Special Projects-selected setup new stores in Outlet mall, Midriff and JBR during early 2007

August 2006- November 2007 - Sales Associate Style Kuwait International Job Profile:

Monitoring the stocks in the floor and replenishing the out of stocks

Handling retail pro. In charge of receiving the collections on time and inputting in the system by using the retail pro.

Weekly and monthly store inventory

Responsible in merchandising after receiving the goods

March 2002-March 2006-Executive Housekeeper Dusit Hotel, Manila Philippines Job Profile:

Performs guest room housekeeping duties, laundry function, and clean public areas as needed

Planning, organizing and managing the housekeeping functions necessary to provide our guest with top- quality, clean accommodations.

Ensuring that all areas are delegated and well maintained

Trains and motivate new recruits of housekeeping and Laundry Personnel

Schedules personnel to provide timely service in the hotel

Inspects property daily-compiles reports on status of rooms

Managing budgets

Responsible for keeping up all stores ordering and paperwork

April 2000-February 2002-Guest Service Executive Dusit Hotel Nikko, Manila Philippines Job Profile:

Responsible to welcoming guest and assigning guest rooms, making reservations. Handling guest service issues, guest check in and checkout, posting and compiling guest charges, maintain the company's reputation and identity.

Liaising with hotel management and staff

Interaction with local authorities, restaurants, etc. to facilitate guests needs.

I hereby certify that above information is true and correct to the best of my knowledge and belief.

Ronnie Reyes

Applicant Signature:

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