Customer Service Assistant

CURRICULUM VITAE OF ZANELE KHUNOU

Address: Cnr Cornelius and Marshall street, Marshalltown.

Johannesburg

Email: ********@*******.***

Cell: 074*******

PERSONAL DETAILS

Surname : Khunou

Name : Zanele

Alternative number : 078-***-****

ID number : 840**********

Nationality : South African

Home language : Sotho

Other languages : English, Sesotho, Zulu

Gender : Female

QUALIFICATIONS

Secondary Education

Name of the school : Lebohang Sec School

Highest Certificate : Matric

Year obtained : 2005

Subject Passed : English, Afrikaans, Zulu, History Biblical S

Tertiary Education

Name of the Institution : South west Gauteng College Roodepoort

Name of the Qualification : Management Assistant

Year obtained : N6 Certificates

: 2015 to 2018

Major Subjects : Information Processing, Communication, Computer

Practice, Speed typing

WORK EXPERIENCE

1. Name of the Company : EDCON

Position : Call Centre Agent

Duration : January 2012 – 07 February 2013

Duties from EDCON

Data Capturing

ITC Check

Selling Edcon benefits

Converting accounts payments plan

Rehabilitation of accounts

Payment negotiator

Meeting productivity targets

Confirm and update clients records

Resolving clients queries within given turnaround time

Improving team productivity delivering excellent customer service.

2. Name of company : Blue Chillie and Joy of Life Recruitment

Pick and pay, Checkers and Shoprite

Position : Promoter and Merchandiser

Duration : 2016 to 2019

Duties from Blue Chillie

Promotions

Stock taking on various FMCG products namely

oAmbi Pur air fresheners

oSunshine D margarine

oFrisco coffee

oDanone yoghurts

oTuc biscuits

REFERENCES

Name : Mr T Mokoena

Company : Edcon

Position : Assistant marketing and sales

Telephone : 011-***-****, 073-***-****

Name : Mr Nevondwe N.T

Company : South west Gauteng College Roodepoort

Position : Head of department

Telephone : 011-***-****

Contact this candidate