NDUKWE FRANCIS MICHAEL

No **, Awomodu Street, ac85oc@r.postjobfree.com

Bariga Lagos, 081********, 081********

Lagos State. 31-03-1995

OBJECTIVES: To provide qualitative service in any position I find myself and add to the organization through my experience, skills and education with the aim of achieving organizational goals and objectives propelled by Integrity, honesty and proficiency.

QUALIFICATIONS:

2019 National Youth Service Corps (NYSC) discharge certificate 2013 – 2017 University Of Nigeria Nsukka

BSc, Architecture Program (Second Class honours, Upper Division) 2006 – 2012 Christ Ambassadors’ College, Sabon Tasha Kaduna, Kaduna State West African Senior School Certificate Examination (WASSCE) PERSONAL PROFILE:

Ability to work with little or no supervision

Ability to work under pressure

Good interpersonal skills

Ability to work effectively in a team

Integrity and Honesty

Self motivated and target oriented

Excellent oral and writing communication skills

Good managerial skills

Multilingual: Fluent in English, Hausa and intermediate level of proficiency in Igbo CERTIFICATES:

NYSC Discharge Certificate

National Association of Catholic Corps Members

Ogun State Association of Catholic Corps Member

MTN How May I serve You Training (ISON BPO, Abeokuta Ogun State) Certificate Of Excellence For Quality Customer Service Delivery at ISON BPO RESEARCH: Improving Maintenance Culture And Quality Of Public Properties In Nigeria (A Case Study Of NnamdiAzikwe Stadium In Enugu State).

POSTS HELD:

Assistant Presiding Officer (APO VP) of the 2019 Nigerian General Election (which consist of Presidential, Senate, House of Representatives, Governorship and House of Assembly) at St Mary’s Secondary School II (Polling Unit 4) Ogbere in Ijebu East Local Government Area of Ogun State. Class Governor, MTN How May I Serve You Training

ISON BPO, Abeokuta Ogun State.

Member, National Association of Catholic Corps Members (NACC) Abeokuta Local Government Area, Ogun State.

Chief Whip, House Of Representative Architecture Students Association University Of Nigeria, Enugu Campus.

EXPERINCE: JULY, 2018 – MARCH, 2019

ISON BPO INTERNATIONAL LIMITED, Olusegun Obasanjo Glass House 57, Tinubu Street, Ita-Eko, Abeokuta, Ogun State, Nigeria.

MTN Customer Care Executive

Takes nearly 200 inbound calls daily from customers enquiring about product usage, billing issues, or general company information.

Deals with questions efficiently and effectively inputs data into ICT systems.

Delivers excellent customer experience, helps customers choose right products and/or services for their requirements, and turns objections into sales opportunities.

Provides technical help to colleagues if required and works to ensure all individual and team targets are met.

Achieves personal KPIs, and consistently exceeding key performance indicators and individual targets.

APRIL-SEPTEMBER 2016

OKECHUKWU ONOCHIE + PARTNERS/MODE LIMITED, 5 Umuleri Street, Uwani Enugu Student Industrial Work Experience Scheme (SIWES)

Participated in the supervision of the construction of an Event Centre at City Layout, Enugu.

Participated in the concept, schematic, and design development phases of the renovation of students dining hall/chapel at The Good Shepherd Anglican Seminary.

Design and supervision of renovation works for Rev. Onubogu at 10 Ojike Lane, Uwani, Enugu. COMPUTER SKILLS: Revit, Autocad, Microsoft Office Word. INTEREST: Reading, Music and Movies, Travelling and Football PORTFOLIO: ARCHITECTURAL DESIGN V

PROJECT:

Proposed Mixed Used Medical Facility

Conceptual, Schematic and Final Design Presentation PROFESSIONAL WORKS

Residential Development at Ameachi, Enugu State

Design and Supervision Of Construction of Standard Soak-Away Pit at Owerre, Imo State REFEREES:

ARC. SIR. OKECHUKWU EDMUND ONOCHIE FNIA, ARIBA, MTPIN, KSJ Principal Partner

OkechukwuOnochie + Partners

080********

Mr. Olufemi Bagbe

Soft Skill Trainer

ISON BPO International Limited

080********

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