Curriculum Vitae of Asanda Maxalisa
Email: *************@*****.***
Cell #: 074-***-**** / 081-***-****
1
Personal Details
Location 7170 Gqalashu Street Protea Glen Ext 11, Soweto Birth date 24 October 1991
Identity number 911**********
Nationality South African
Languages Afrikaans, English and Xhosa
EE/AA Status Female
Academic History
High School Grade 12, Oude Molen Technical High School (2009) High school subject Afrikaans, English, Physical Science, Civil Technology, Engineering Graphics an d Design, Mathematics, Life Orientation
Tertiary Institution UNISA (currently)
Course Economic and Management Science (Higher Certificate)
(With intention of completing Bachelor of Commerce in HR Management) Major Subjects Business Management, Accounting, Commercial Law and Economics Core Competences
• Methodical & Precise
• Numerate & enjoy working with figures
• Extremely detail orientated and accurate
• Enjoy working independently
• Good interpersonal skills
• Self-motivated
• Display initiate
• Responsible
• Assertive communicator
• Computer literate(MS Word, Excel
• Organised with strong planning abilities
Employment History
Frontline Representative
Engen Petroleum LTD
11 June 2018 - Current
• Placing sales orders
• Logging queries
• Logging maintenance job cards
• Assist with BHD and QMD department
• Evaluate and monitor stock processes regularly to ensure compliance, and to (continuously) improve stock control and efficient delivery (OTIF).
• Resolving Queries from Stores, Distribution Centre & Consumers
• Follow up on unresolved enquiries and revert back timeously Liaising with Stores, Area Managers and Depots
Curriculum Vitae of Asanda Maxalisa
Email: *************@*****.***
Cell #: 074-***-**** / 081-***-****
2
Senior Associates Operator
WNS
01 March 2015 – 27 April 2018
• Email correspondence and telephonic support
• Assisting customers with electrical and gas bills/invoices
• Answering incoming calls
• Updating information from existing customers
• Advising customers how to keep their credit score clean/high
• Quality Assessment Support
• Conduct compliance checks to meet SLA’s
• Conduct quality audits and provide feedback to management
• Calibrate quality assurance with management
• Hold meetings with team leaders and agents
• Consolidate data to enhance process improvement
Credit Advisor
TFG (The Foschini Group)
September 2014 – February 2015
• Collecting debts
• answering incoming calls
Administration Assistant
Michael Maphongwane CHC
June 2012 – December 2012
• Admission of patients
• Handling patient queries
• Filing and retrieving folders
• Switch board duties
• Receiving and accounting state monies
• Supervise reception area
• File reports, results & retrieve MVA claims
• Complete registration forms
• Book and refer patients
• Collecting patient statistics and RMR reports
• answering incoming calls
Assistant to Artisan
Victoria Hospital
June 2011 – January 2012
• Report to and repair equipment
Curriculum Vitae of Asanda Maxalisa
Email: *************@*****.***
Cell #: 074-***-**** / 081-***-****
3
References
1. Tarryn Clayton / Violet Lamola
Supervisor: Engen Petroleum LTD
2. Luthando Nkohla
Supervisor: The Foschini Group
Telephone Number: 021-***-**-**/ 076863662
3. Ashia Daniels
Supervisor: WNS
Telephone Number: 076*******