Manager Project

GARY PODBIELSKI CSM

832-***-**** ***********@***.***

Project Manager

IT strategist with exceptional track record of adapting and implementing new technologies to fulfill complex infrastructure needs on a global scale. Expertise in financial services and telecommunications. Intuition and reasoning skills promote leadership on multi-layered technology projects in diverse environments. Vital understanding of processes and compliance in highly regulated environments.

AREAS OF EXPERTISE

Abstract Thinking ● Systematic Solutions ● Negotiation ● Strategic Planning

Liaison to Clients ● Management Consulting ● Project & Operations Management ● Risk Mitigation ● Financial Planning & Analysis ● Networking ● Security & Compliance ● Vendor & Inventory Management ● Client Relations ● Disaster Planning ● System Development ● IT Implementation ● CRM ● Hire & Train Personnel ● Corporate Initiatives ● Build Networks & Infrastructures ● Change Control Management ● Project Risk & Scope ● Cost & Resource Estimates ● SAFe ● Agile. ● Certified Scrum Master ●

PROFESSIONAL EXPERIENCE

DISCOVER/PULSE Houston, TX

Senior Project Manager, 4/12-2/18

Managed business technology projects in compliance with government regulations for banking transaction channel. Followed Discover’s PMO project management methodologies for each project. Transitioned into Safe Agile as a Scrum Master. Managed projects through entire debit transaction process. This included HP transaction switch & Fiserv application and through all backend settlement processing

Roles and Responsibility:

Facilitate sprint planning using Kaibun and other tools, daily scrums, retrospective review, stakeholder meetings and software demonstrations. Protect team from outside distractions, clear any impediments r conflicts. Work closely with Product owner with backlog. Educate and reinforce scrum methodology and agile framework

URENCO USA, Eunice, NM

Principal Project Manager, Consultant, 2008-2012

Orchestrated IT construction and build-out projects for uranium enrichment facility, including data centers and intermediate distribution frames (IDF). Oversaw installation and servicing of network and communications functionality for temporary and permanent facilities, interpreting NRC regulations and corporate guidelines to maintain nuclear compliance across all media infrastructure components. Managed vendors, supported ongoing IT infrastructure maintenance and upgrades, and communicated with personnel to fulfill schedule and management expectations from planning and design through delivery.

Key Achievements:

Collaborated with hundreds of professionals, including contractors, staff, and site engineers, across all phases of $48 million, 3-year project.

Installed media infrastructure for entire campus, including design and build of six state-of-the-art computer rooms, safety, QC systems, and all critical plant communications network and systems.

COST SAVERS TELECOM, Houston, TX

Project Manager, Consultant, 2007-2008

Managed call center operations and general environment, facilitating efficient dialer campaigns. Supervised training of management and staff.

Key Achievements:

Strategically planned and documented new policies and procedures to enhance production and sales.

Boosted overall employee productivity by 35% while reducing payroll expenses 25% with process improvements.

UNISYS/BANK OF NEW YORK TRUST COMPANY, Houston, TX

Project Manager Consultant, 2006-2007

Developed relationship with JP Morgan Chase as the BNY representative for the acquisition of the trust and bonds division, coordinating corporate relations during infrastructure transition. Collaborated with management, staff, vendors, contractors, and sub-contractors on deliverables.

Key Achievements:

Directed conversion team efforts in transferring all Texas sites (more than 2,000 employees) to new network operations with no business interruption.

Transitioned 900 personnel to newly constructed facility and controlled the IT build out, voice, and data infrastructure, WAN and LAN networking, servers, hardware, and equipment installations.

ADVANCED CENTER TECHNOLOGIES, HARLINGEN TX

Director of Information Technology, 2002-2006

Conducted all aspects of new corporate initiatives, including communication with all parties on key requirements, integration, and technical support. Handled hiring and training processes.

Key Achievements:

Generated more than $200K in annual savings by completely refurbishing the communication infrastructure and optimizing corporate organization for M&A initiatives.

Negotiated service level agreements (SLAs) with vendors and suppliers to yield win-win pricing structures and optimal performance.

Steered extensive planning, procurement, and service delivery for complex technology infrastructure upgrades of three 400-seat call centers, encompassing collection systems, databases, dialers, IVRs, PBX systems, production, and web-enabled servers.

Secured ISO 17999 certification by leading security standardization processes, including business continuity and disaster recovery planning and technical and compliance audits.

SERVICE IQ, Houston TX

Manager, IT Operations, 2000-2002

Researched and tested wireless technologies (AMPS, Cingular Mobitex, CDMA, CDPD, Motient, and TMA). Designed peripherals for production of comprehensive consumer solutions packages. Oversaw customer service, vendor procurement, and staff support.

Key Achievements:

Pioneered software and wireless network solutions for key customers through needs assessment and decisive problem solving.

Put to market a wireless handheld device for the AC Technician to communication with the home office. Application held service call and equipment history along with wireless billing and dispatch information.

Previous positions include career military experience: Manager of Telecommunications at Sierracities.com, Manager of Telecommunications at Telecheck International, Inc., and United States Air Force and New York Air National Guard Honorable Discharge.

TECHNICAL EXPERTISE

Network: LAN/WAN Frame Relay, Cloud, RAS ISDN, DSL T-1 DS-3 OC-12 Fiber Cat 1-6 Wireless Networks Ethernet TCP/IP DHCP HTML Cisco Routers & Hubs, Switches, Firewalls, Network, Security, Symantec, Internet Monitoring, Active Directory, Blown Fiber systems

Telephony: Nortel 61 & 81, Symposium, ACD, Meridian Mail, Mitel, Avaya, Voice Recorders & Monitoring, ARUs/VRUs, Predictive Dialers, Accounting Systems, IEX, Workforce Management

Hardware: HP & Dell Servers, Intel Disk Drives, Printers & Scanners, PCs, Monitors, UPS PDU Generators, Computer Rooms, MDFS & IDFS, Racks & Cabinets, Copiers & Faxes, Cisco, Nortel Cabling

Software: Office, Visio, Project Manager, Windows 95 – XP, Windows NT, 4.0 Explorer, Net Meeting, Oracle, SQL, Security, Primavera. InfoLynx Settlement, BHMI Fee Billing, Network Hub, Clarity

EDUCATION

Certified in Inside Plant telecom Systems USAF Technical Training School United States Air Force, 1978

Telecommunication Product Seminars, Rice University Leadership Courses, 1998

AWARDS & CERTIFICATIONS

Certified Safe/Agile 4.5 Scrum Master

Nominee, President Award, Pulse

Department of Energy Active Security Clearance (L)

ISO 17999 (Information Security)

TeleCheck Outstanding Employee Award winner

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