house keeping, microsoft office

CURRICULUM VITAE

PERSONAL DETAILS

Name: Munywoki Mark Muoki

Mobile: +(971)058*******

Email: *****************@*****.***

Marital status: Single

PERSONAL PROFILE

Courteous room attendant with three years of practical working experience. Adept at keeping rooms tidy and ensuring that all accommodations are ready before the arrival of scheduled guests. Committed to adhering to hotel cleanliness standards and performing an assortment of assigned tasks including light maintenance while politely interacting with guests.

EDUCATION BACKGROUND

United States International University-Africa: Bachelors degree, Journalism April 2009- August 2014.

Graffins Computer College: Microsoft Office Full Package. July- September 2008.

Notre Dame School: International General Certificate of Secondary Education (IGCSE) 2007- 2008.

Aga Khan Primary School. Kenya Certificate of Primary Education (KCPE) 1996-2003.

WORK EXPERIENCE

Position: Room attendant

Company: Mercure Gold Hotel, Dubai

Period: November 2018 to Date.

Job responsibilities

Clean rooms, locker rooms, rest rooms, corridors, hallways and stair ways.

Ensure perfect working of tools employed to execute high quality work.

Make beds and change sheets twice a day besides laundry services.

Replenish food supplies, restroom equipment, bed linens, kitchen items and room accessories.

Monitoring the security of customers belongings and safety of delegated areas by conducting the regular checks.

Report to the supervisors and respond to the house keeping needs.

Position: Casual public area attendant

Company: Blue bird hotel

Period: March 2016- August 2017

Job responsibilities

Assist guest in public areas where required.

Maintain inventory in housekeeping closets.

Cleaning and maintain restaurant and banquet halls.

Vacuums and polishes elevators.

Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine.

Post caution signs as and when required.

Position: Room attendant

Company: Ridgeways country club

Period: December 2014- February 2016.

Job responsibilities

Hand over lost and found items found in the room if any.

Replenish maid carts with supplies for the next shift.

Answer guest request promptly from the floor.

Servicing of rooms in the evening (turn down service), and also provide second service.

Responsible for collecting guest laundry.

Report to the supervisors and respond to the house keeping needs.

STRENGTHS AND SKILLS

•Community services at Familia Ya Ufariji childrens home in Kahawa Maziwa, whereby I participated in guidance and counselling, tutoring and mentorship.

•Diverse and excellent computer system skills.

•Excellent oral skills with command of language.

•Customer relation and conflict resolution skills.

•Professional work ethics with ability to execute multiple tasks.

•Diverse multi-cultural perspective.

•Excellent organization and time management skills under minimal to no supervision.

•Co-operation with other team members to ensure maximum efficiency.

LANGUAGES

•Fluent in English.

•Intermediate Arabic.

INTERESTS/HOBBIES

•Photography

•Travelling

•Reading

•Swimming

REFEREES

Upon request.

Contact this candidate