Medical Administrative Assistant
Resume:
William Bonnie Greenough
Santa Fe, Tx 77510
Cell: 832-***-****
******.*********@*****.***
PERSONAL
A challenging position in Business Office where my efficiency and attention to detail will create new growth opportunities.
EDUCATION
Sept. 2009 Tax Preparation Class/Received PTIN
Sept. 2008 CE Cross Country Education: Coding and Documentation
Ophthalmology and Optometry
May 2000 18+ hours The American College of Obstetricians and Gynecologists
199*-****-**+ hours Medical Management Institute- CPT/ICD-9 Coding
1987-1988 Alvin Community College- Major in Engineering
1985-1987 San Jacinto Junior College- Major in Engineering
1985 Friendswood High School
COMPUTER SKILLS
Type: 45+ WPM 10 KEY: By Touch
Software Experience:
Microsoft Word Medicare Florida Shared System
VisonWeb Electronic Billing System Globalcentra
CUBS Online Tickler System Medic Billing and Collections System
Premis Billing System HBOC Collections System
Quick Books Eyecom 1, 2, 3
Excel ACT! 4.0
Microsoft Outlook MedAct
MediSoft AllScripts
Claim Md Intergy
Athena eClinical Works
Emdeon
Hardware Experience:
Extensive knowledge of Personal Computers IBM Main Frame System
Ozlid Machine Rockwell Hardness Testing
EMPLOYMENT:
03/2018-11/2018 Billing and Collections- Clear Creek Clinic, PA
Enter medical charges for high volume clinic. Audit all assigned medical charges for coding errors. Make corrections as needed for appeals to insurance companies. Apply adjustments and payments needed to claims. Run various reports. Assists in processing of insurance claims and resolving any coding or billing errors to maximize reimbursements and minimize patient liability. Communicates with clinical, hospital and physician personnel. Ensures all transactions and accounts are in balance. Compare entries to census report to check for missing charges. Perform analysis of complex transactions affecting account balances to ensure balances are correct. Post any needed adjustment. Resolve accounts in a timely manner to ensure that net days in accounts receivable are at the desired level. Performs all other duties as directed by supervisor.
03/2016-03/2018 Billing and Collections Specialist-Spangler Medical Enterprises/Bay Area House Calls
Enter medical charges for high volume clinic. Audit all assigned medical charges for coding errors. Make corrections as needed for appeals to insurance companies. Apply adjustments and payments needed to claims. Run various reports. Assists in processing of insurance claims and resolving any coding or billing errors to maximize reimbursements and minimize patient liability. Communicates with clinical, hospital and physician personnel. Ensures all transactions and accounts are in balance. Compare entries to census report to check for missing charges. Perform analysis of complex transactions affecting account balances to ensure balances are correct. Post any needed adjustment. Resolve accounts in a timely manner to ensure that net days in accounts receivable are at the desired level. Performs all other duties as directed by supervisor.
5/2012-3/2016 Billing and Collections Coordinator Level II-Outreach Eyecare
Enter medical charges for high volume clinic. Audit all assigned medical charges for coding errors. Make corrections as needed for appeals to insurance companies. Apply adjustments and payments needed to claims. Run various reports; update productivity reports for all charge entry personnel. Assists in processing of insurance claims and resolving any coding or billing errors in order to maximize reimbursements and minimize patient liability. Communicates with clinical, hospital and physician personnel. Ensures all transactions and accounts are in balance. Compare entries to census report to check for missing charges. Forwards detail to the Accounting Department and retain report copy within the Coding Department. Performs all other duties as directed by supervisor.
4/2010-5/2012 Collections Specialist-Global Healthcare Alliance
Maintain collections at a targeted percentage of accounts receivable in the assigned collector work files. Pursue assertive follow-up with managed care and commercial payers on all accounts as assigned. Identify non-collectible accounts and determine whether they should be charity or bad debt, including the obtaining of financial information from patients as appropriate. Document all communications and activities related to assigned accounts. Perform analysis of complex transactions affecting account balances to ensure balances are correct. Post any adjustments as a result of the analysis. Resolve accounts in a timely manner to ensure that net days in accounts receivable are at the desired level.
08/2005-4/2010 Daily Books/Insurance Specialist-Vision Trends, Dr Michael Toups and Dr. Douglas Inns
Prepare and balance daily deposits for all six locations. Make sure month balances to all deposits and charges. Make sure year balances to all deposits and charges. Correct all cashier mistakes for all six locations. Handle the “NSF” checks that are returned (Sending NSF to Check Collect and /or to court for Theft by Check). Handle all patients that go to collections for past due balances.
File claims for assigned accounts in a timely manner. Appeal unpaid claims in a timely manner. Enter payments for all assigned accounts and help with other accounts. Work 30/60/90 day insurance hold report and take care of the past due balances. Take care of patient collection calls. Train cashiers for six locations. Order contacts lenses for locations. Expedite check out of patients. Conduct a preliminary exam, dial in Autorefractor reading into the theropter, take visual acuities. Read glasses on the lensometer. Teach patients how to insert and remove contacts. Check in patients, take phone calls, and make appointments. Verify patient insurance information and get authorizations.
07/2003-8/2005 Optometric Assistant- Louetta Family Vision Care
Conduct a preliminary exam, dial in Autorefractor reading into the theropter, take visual acuities. Read glasses on the lensometer. Teach patients how to insert and remove contacts. Check in patients, take phone calls, makes appointments. Verify patient insurance information and get authorizations.
02/2003-07/2003 Administrative Assistant-Gulf Coast Laboratory Services
Answer multiple telephone lines, customer relations, spreadsheets, accounts payable and receivable, company billing, pick up and deliver of test samples, run various quality assurance tests and reports.
09/2001-06/2002 Lobby-Albertson’s Food Stores
I was in charge of inventory of videos; DVD's; video games for the store. Run various reports for supervisor. I collected on late videos and late fees. Keeps shelves stocked with store inventory.
08/1999-03/2001 Medical Charge Entry/Coding Verification, Obstetrical & Gynecological Associates
Enter medical charges for high volume clinic on Medic Vision. Audit all assigned medical charges for coding errors. Make corrections as needed for appeals to insurance companies. Apply adjustments and payments needed to claims. Run various reports; update productivity reports for all charge entry personnel. Assists in processing of insurance claims and resolving any coding or billing errors in order to maximize reimbursements and minimize patient liability. Communicates with clinical, hospital and physician personnel solver. At end of day, batches all daily work and generate the Daily Activity in duplicate. Ensures all transactions and accounts are in balance. Compare entries to census report to check for missing charges. Forwards detail to the Accounting Department and retain report copy within the Coding Department. Performs all other duties as directed by supervisor.
10/1998-06/1999 Patients Accounts Representative, Texas Children’s Hospital
Maintain collections at a targeted percentage of accounts receivable in the assigned collector work files. Pursue assertive follow-up with managed care and commercial payers on all accounts as assigned. Identify non-collectible accounts and determine whether they should be charity or bad debt, including the obtaining of financial information from patients as appropriate. Document all communications and activities related to assigned accounts in the Hospital’s information system. Perform analysis of complex transactions affecting account balances to ensure balances are correct. Post any adjustments as a result of the analysis. Resolve accounts in a timely manner to ensure that net days in accounts receivable are at the desired level.
02/1998-02/1998 Coding/Collections, The Gulf Coast Medical Group, PLLC
Accurately carry out all critical projects assigned. Oversee five employees within the Business office. Extensive knowledge in billing and collecting of medical insurance. Knowledgeable with CPT and ICP-9 coding. Accurately maintain the bankruptcy cases; return check cases and the refunds for all patient accounts. Handle a busy multiple line telephone system efficiently. Document all communications and activities related to assigned accounts in the company’s information system (Medic). Perform analysis complex transactions affecting account balances to ensure balances are correct. Post any adjustments as a result of this analysis. Resolve accounts in timely manner to ensure that net days in accounts receivable are at the desired level.
07/1990-02/1998 Patient Accounts Representative, St. Luke’s Episcopal Hospital
Maintain collections at a targeted percentage of accounts receivable in the assigned collector work files. Pursue assertive follow-up with managed care and commercial payers on all accounts as assigned. Identify non-collectible accounts and determine whether they should be charity or bad debt, including the obtaining of financial information from patients as appropriate. Document all communications and activities related to assigned accounts in the Hospital’s information system. Perform analysis of complex transactions affecting account balances to ensure balances are correct. Post any adjustments as a result of the analysis. Resolve accounts in a timely manner to ensure that net days in accounts receivable are at the desired level.
Claims Specialist, St. Luke’s Episcopal Hospital
Accurate and efficiently bill Blue Cross Blue Shield insurance; paper and electronic through RBS system. Commercial, Medicare Secondary, Medicaid, Workmen’s Compensation, and Medicare Bypass Project as package billing with Physicians claims. Bill physician’s HCFA 1500 claims electronic through Medicare Florida Shared system. Perform audit/reviewing of UB-92 and itemized statement for each claim accuracy and/or correcting any problems, in a 48-hr time frame. Perform additional assignments and efficiently within time frame given. Billed 65-100 claims per day.
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