Assistant Manager

JOHN FRANCIS

Mobile: +1-780-***-****

E-mail: *.***********@*****.***

PROFESSIONAL SUMMARY

Dedicated HR professional with 5+ years’ experience in creating valued relations for employees in their workplace.

Known for problem solving and quick action. As part of the Leadership team, learnt to adapt to situations and hone my decision making skills based on situations.

Good reputation in implementing organizational changes successfully, without impacting business operations or employee morale.

Good knowledge of HRIS tools. Worked on SAP tools for managing Appraisal and Increment cycles.

Well versed with MS Office-MS Excel- Intermediate, MS Word-Intermediate, MS PowerPoint- Intermediate, MS Outlook- Intermediate.

Participated in multiple training and assessment programs, ie. Harrison Assessment, Gallup’s Strength Finder, Spencer Stuart’s Leadership program and Dale Carniege’s Training Workshop. PROFESSIONAL EXPERIENCE

Associate Manager, Mindtree Ltd. Oct 2015 – Jan 2019 Industry: Information Technology and Services

Managed a USD $75 million business unit of the ERP division, directing approximately 900 employees.

Directed the promotion cycles and increment cycle for ERP Unit. This includes the Appraisal cycle, Increment cycle, Promotion cycles, and the Mid-year Feedback cycle.

Instituted town halls to focus on knowledge dissemination of skills and market trends of the respective technology of the business unit.

Conducted many team building activities for various account teams to foster team bonding, which resulted in improved emphasis on communication, trust and respect among the workplace.

Played a key role in the cultural integration of the merger between the two business units, contributed to the leadership strategy meet and influenced the desired traits to be maintained by the leadership team.

Involved in an organizational program for mid/senior level employees of the organization- the charter of the program was to recognize the top talent by addressing their learning aspirations and working on succession planning.

Innovated with fellow HR representatives to create the OPEX committee- primarily defined the workflow structure for the HR functions in creating an effective process for Goal setting cycle, Promotion cycle, Appraisal and Increment cycle.

Presented attrition analysis for the business and highlighted statistics of the competency/skill/rating mix, demographics, and cost analysis for the practice unit. Additional analysis involves in forecasting re-hires and transfers costs. Maintaining lower salary disparity and better gender diversity for the practice unit. Key Achievements:

Controlling the attrition figures for the BU - a record lowest attrition figure had been attained in the history of ERP business at Mindtree in FY17

Awarded multiple Spot-on Awards for successful team building, creating a business impact through interventions and fostering team work.

Conceptualized and organized ‘TARANG’ a cultural fest for the BU in Mindtree which is now an annual event. JOHN FRANCIS

Mobile: +1-780-***-****

E-mail: *.***********@*****.***

HR Executive, Tata Elxsi June 2013 – Oct 2015

Industry: Technology Services and Product Design

Managed Talent Acquisition process right from sourcing, screening, scheduling interviews, selection and offer roll-outs.

Instrumental in conducting organization wide initiatives (Women’s Day, Sports Day, Annual Day). These events are morale boosters and fun ways of engaging employees beyond work.

Supported the business partner role in Trivandrum location for 7 months and later the Industrial Design unit in Bangalore, consisting of 400 employees.

Managed end to end Onboarding formalities for the newly recruited employees and college graduates.

Handled employee queries and grievances. Conducted employee-connect sessions which are tete-a-tete conversations with employees to understand or resolve any grievances of employees.

Executed Training programs that were tailored along with business managers to create an effective development plan for the employees.

Conducted multiple training programs for campus recruits about company policy awareness and about wellness events(medical safety and yoga camps)

Execution of rewards and recognition, annual & quarterly appraisals, monthly payroll inputs, business dashboards, employee engagements and elxsian inputs (newsletter).

Conducted policy awareness campaigns on a quarterly basis to educate and help the employees to make best of the policies in the company.

Conducted employee retention talks, exit interview discussions and HR interviews by working closely with recruiters.

EDUCATION

Master of Human Resource and Organizational Development 2011 - 2013 Madras School of Social Work, Madras University, Chennai, India Canadian Equivalent to 4 years Bachelor’s degree- validated by WES Bachelor of Commerce 2008 – 2011

Loyola College, Madras University, Chennai, India

Canadian Equivalent -validated by WES

Key Achievements & Participation:

Secretary of ENVIRO CLUB of Loyola College for 2010-2011 and Director for the same in 2009-2010, which primarily aims at protecting and preserving the environment.

Awarded the “Excellence in Leadership” from Loyola College for the batch of 2011.

Volunteered at the Coastal Cleanup program in Chennai- Marina beach. This annual event is hosted by the Coast guard authority of India.

Actively participated in the NHRD(HR Group in India) Bangalore Chapter and helped plan Confluence programs in 2017-2018.

Working towards CPHR certification in Alberta and SHRM-SCP.

Completed the certification of FOIP: Freedom of Information and Protection of Privacy Act issued by Govt. of Alberta.

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