Manager Management

Troy Drotar

Cell: 951-***-****/ *******@*****.***

Distribution / Operations Management/Logistics

Continuous Process Improvements / Operations Leadership / Delivering Results

C

Top-producing management professional with over 20+ years’ experience demonstrating leadership, expertise, and distinguished performance in distribution operations / Logistics/ Warehouse management and Supply chain management for various organizations. Excel in operational planning, implementation, and leveraging distribution / shipment systems and resources to achieve strong increases in productivity and efficiencies. Keen understanding of business priorities; executing operational strategies by reorganizing, streamlining, and strengthening distribution processes to capitalize on efficiencies and cost reductions. Strong interpersonal skills, able to select, train, and motivate teams to peak performance. Safety regulations / OSHA compliance.

Core Leadership Competencies

Warehouse / Distribution Operations Management

Inventory Control Management

Transportation/Facility Contract Negotiations

Safety Management/Site Safety Director

Production Management

Operations / Capital Planning

Quality control

Shipment / Procurement Functions

Capital / Budget Management

Customer Returns Management

Logistics Management

Six Sigma Certified/Management

Lean implementation/Management and Warehousing and Production

Continuous Process Improvement

Complete Facility Maitenance

Workflow / Resource Management

Internal/External Customer Management

Asset Management

Transportation Management

Multi-Client Facility Management

Standardization Coordinator

Reverse Logistics

Supply Chain Management

Project Management/Planning

3PL/4PL Management

Multiple Site/Satellite Management

EHS Implementation

Forecasting

Certified Six Sigma Green Belt Certified Advanced Project and Supply Chain Management ISO 9001 Auditor Certified 5’s Operations Development WMS / DRP / MRP / QAD / BPCS / SAP / Red Prairie/ LMS/Oracle Complete Impromptu

Professional Experience

MTA

National Operations Manager

DIRECTOR SUPPLY CHAIN DESIGN AND EXECUTION EXECUTIVE

Supply Chain Design & Implementation / Plant & Account Management / Strategic Positioning

Results-producing Management Professional with a proven record of accomplishment in international Support, operations and leading comprehensive client strategies through supply chain design and execution in support of business objectives. Possess strong P&L management experience; driving market share, revenue and profit growth. Outstanding success in building and maintaining relationships with key corporate decisions-makers, managing large volume, eliminate waist from respective supply chains on high profit accounts with excellent levels of retention and loyalty. Solid leadership skills; able to build and guide high-performance accounts and operation teams.

Specialties: Supply Chain Design & Implementation

Pricing Strategies & Product Implementation

Key Account Management

Deployment of Lean principles

Contract Negotiations

Team Building & Management

Strategic Leadership

Budget Preparation and Administration

Neovia Logistics

General Manager

●Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.

●Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.

●Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.

●Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.

Campbell’s Soup Company/Judge Group

Logistics Engineer

Design and analyze operational solutions for projects such as transportation optimization, network modeling, process and methods analysis, cost containment, capacity enhancement, routing and shipment optimization, or information management. Responsible for DC relocation and start up and Operations Excellence.

Essential Functions

●Oversee and manage the contracted 3PL company to meet customer requirements and develop operational excellence.

●Review contractual commitments, customer specifications, or related information to determine logistics or support requirements.

●Determine logistics support requirements, such as facility details, staffing needs, or safety or maintenance plans.

●Provide logistics technology or information for effective and efficient support of product, equipment, or system manufacturing or service.

●Evaluate the use of inventory tracking technology, Web-based warehousing software, or intelligent conveyor systems to maximize plant or distribution center efficiency.

●Develop logistic metrics, internal analysis tools, or key performance indicators for business units.

●Prepare or validate documentation on automated logistics or maintenance-data reporting or management information systems.

●Develop or maintain cost estimates, forecasts, or cost models.

●Apply logistics modeling techniques to address issues such as operational process improvement or facility design or layout.

●Design comprehensive supply chains that minimize environmental impacts or costs.

●Determine feasibility of designing new facilities or modifying existing facilities, based on factors such as cost, available space, schedule, technical requirements, or ergonomics.

●Network Inventory Management

●Network Customer Order Planning and Forecasting

●Created Network Product Destruct Programs

●Developed Network Returns Materials Programs

●Complete Carrier Management

●Design plant distribution centers.

Mckesson Medical Surgical (MMS)

Sr. Operations Manager 2012-2013

Responsible for the operational activities of a variety of functional departments, distribution center(s), or facility(ies). Review and analyzes reports, records and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered. Responsible for all of the following activities related to the receiving, storing, and/ or shipping of materials or finished goods. Responsible for ensuring materials are received from proper vendors, delivered to inventory and finished goods, are available to meet production schedules, packaged according to specification and shipped in a timely manner. Ensure the security and accountability of materials and goods with inventory control. Evaluate current procedures and practices for accomplishing department objectives and develop and implement improved procedures and practices. Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work. Monitors and analyzes costs and prepares budgets. Completely responsible for over 230 exempt and non-exempt associates and all facility operational activities in a 24/7 distribution center.

Essential Functions

●Coaching a consultation to all associates across all departments

●Working directly with the sales team on daily customer requirements to insure complete customer satisfaction and compliance

●Work directly with all customers to meet any and all special requirements or request.

●Work in conjunction with regional sales representatives and Sr. management on customer contracts, new product line initiation, account management and account implementation.

●Responsible for the consolidation of two regional distribution facilities into one state of the art mega-site that is equipped with over 2.5 miles of conveyor systems and world class automation.

●Responsible for all of the Lean activities, standardization and continuous improvements throughout all of the departments in the operations.

●Oversee all facility maintenance and facility vendor activities including local and state contracts and all permitting requirements.

●Required to meet the following goals and objectives for benchmarking:

1.Inventory accuracy = 99.5%, over 20k different sku’s

2.Order fill rate = 95%

3.On time shipping rate = 98%

4.Dock to receipt and dock to stock = 99%

5.DPMO = 6 to 8

●Responsible for all in house carrier fleets, contracted carriers and logistics of all line hauls for TL, LTL, maritime and parcel shipments.

Menlo Worldwide Logistics (MWW) 2008-2012

Operations-Logistics Supervisor

Supervisor for the RICOH Americas 3PL distribution account part of the High Tech division for Menlo in Fontana, CA. One of three sites that provide supply chain management for both domestic and international RICOH accounts.

Meeting daily customer supply chain expectations, delivering against customer contract metrics, budget adherence, labor and asset management, and developing operational improvement programs to drive efficiency and effectiveness. Responsible for supervising team made up of typically non-exempt associates; includes providing training, monitoring work quality, coaching employees on performance and contributing to employee pay decision/changes. Hire, direct, train, and support established business controls to support distribution facility operations. Supervises and coordinates activities of workers by determining work procedures, preparing work schedules, and expediting workflow by properly utilizing employees and their hours.

Essential Functions

• Work with site manager to define requirements for operations and ensure that the implementation of new strategies and initiatives to effectively meet or exceed these requirements as well as customer expectations

• Site LEAN Coordinator focus on LEAN techniques, quality management processes, and cost control methodologies within the operations to achieve company goals & profit levels; continued business growth; and long term relationships with customers. Implement and coach Lean Warehousing System and processes.

• Assigns duties and monitors work completion for accuracy

• Manages performance continually; develops associates by providing training and coaching.

• Site Safety Coordinator, maintains a safe work environment and fosters a positive team dynamic, resolving employee relations issues and administering corrective action as required.

• Ensures daily distribution activities are executed and accountable for performance shortfalls - develop corrective action plans when performance falls below target.

• Responsible for exceeding customer metrics (cost, quality, and responsiveness)

• Personnel scheduling to support all shifts and accounts, plan and organize staff workload

• Site Standardization coordinator focusing on procedures and continuous improvement in conjunction with the PA and TN RICOH accounts.

• Compete HR responsibilities and duties included within my position.

SIGMAnet Inc.

2016-2018

2015-2016

2013-2015

Operations - Warehouse/Logistics Manager 2007-2008

Nationwide top 50 VAR specializing in IT systems resale, IT life cycle management, Advanced Technology Services (ATS) and Business to Business Integration/eCommerce Services to medium and large corporations with annual revenues of $148m, reporting directly to the senior operations manager and vice president of operations.

Managed the Operations - Warehouse/Logistics Departments at a facility servicing all local, national and international accounts. Directly responsible for the operations and logistical distribution of all incoming and outgoing product, including, inventory control, facility design and layout and asset life cycle managements. Responsible for operational work flow process and cross departmental scheduling, budget management and productivity of employee metrics. Also responsible for on time delivery rates (OTD) fill rates and quality metrics measures based on PPM’s.

Selected Highlights

• Warehouse manager responsible for the Inventory control, RMA/Warranty returns, Shipping, Receiving, Quality and Asset Lifecycle departments.

• Managed and worked in conjunction with the Configuration and Services departments, responsible for all the work flow procedures and processes’ from receipt of customer product to customer configurations to shipment of orders.

• Inventory control focusing on minimizing the total cost of inventory while managing FIFO of over 500 different sku’s. Asset lifecycle inventory documentation control recording by serialization and asset tagging programs.

• Facility reorganization and racking layout focusing on high volume product centrally and strategically placed. Implementation of a conveyor system for package flow and development of shipping and receiving stations to improve productivity and maximize efficiencies and work flow process.

• Re-negotiated contracts with all freight carriers including UPS,FED-X, LTL, FTL and local carriers, resulting in 28% annual savings totaling more than $67,000 in carrier cost per year.

• Worked with various packaging companies to re-negotiate all of the companies packaging supplies cost resulting in annual savings of $29,000/yr.

• Initiated a package development program as a result of numerous damaged product in transit for asset recovery and asset life cycle program shipments. This included the design of inner and outer packaging of inserts to eliminate all in transit damages.

• Developed a value add purchasing order process for all packaging material and supplies, incorporating these items into bills of material (BOM’s) passing the cost on to the customer and saving the company on packaging expenses. Annual savings to the company projected to exceed over 20k.

• Used my Six Sigma background to lay the foundations for process improvement, lean principles and the tools to run a more effective and efficient distribution operations.

• Managed a fleet of company vehicles for all will calls and local deliveries.

• Responsible for all HR functions including hiring, terminations, disciplinary actions, annual reviews, promotions and directing all temporary personnel.

Invensys Controls, Corona, CA

2001 – 2007

Productions / Operation Manager

Global provider of heating and cooling products (HVAC) for original equipment manufacturers, wholesalers and retailers with annual revenues exceeding $638M.

Led western region distribution / operations, servicing all national and international accounts. Maintain operational compliance with OSHA, DOT, and EHS guidelines. Manage a $5.4M operating budget. Managed the production department including all production line packout and product assembly totaling 30,000 units daily. Managed quality control initiatives to include ISO projects and documentation, internal and external audits, corrective actions, root cause analysis, and documentation. Directed 8 leads / supervisors, 6 support staff, and up to 150 warehouse personnel. Manage the distribution and RoHS compliance for hazardous material. Full HR accountability that include developmental programs, annual reviews, hiring and training of all direct supports.

Selected Highlights

• Managed resources and quality improvement initiatives for receiving, picking, packing, and shipping for 1,200+ orders daily.

• Identified improvement opportunities through performance measurement and process analysis to reduce work-related injuries and repetitive motion injuries, resulting in zero incidences over an 18-month period.

• Conducted annual physical inventories valued over $17M for 8,000+ different product sku’s.

• Designed and implemented a complete RF system throughout the main distribution facility and 3PL satellite locations that tied into the company WMS.

• Increased employee productivity by 40% by developing and implementing production work order time standards and lean process work flow.

• Generated $30M in annual revenue by implementing a new product line for the OEM customer base.

• Captured $320K in cost savings by initiating and leading a six sigma project to streamline and enhance shipping department operations that increased efficiencies and overall customer satisfaction.

• Manage project risks and opportunities as well as continuous improvement initiatives to enhance operations and generate profitable growth throughout all phases of production / distribution operations.

• Designed and implemented a facility layout that relocated higher volume items to be distributed more effectively and efficiently, resulting in significant cost savings due to reduced man-hours and double handling of product.

• Launched 7, 3PL satellite consignment locations strategically throughout the U.S. to better meet the supply needs for key customers.

• Implemented and managed all logistic procedures and programs for LTL, FTL, all International Sea and air accounts and Domestic UPS and Fed-X accounts, including the development of all logistic software customized to meet business needs.

Chapin Medical, Corona, CA

1990 – 2001

Warehouse Supervisor

Firm specializing in providing blood products and derivatives (plasma) for the hospital and pharmaceutical markets with annual revenues exceeding $80M.

Served as warehouse manager for leading pharmaceutical distributor. Managed logistics, shipping, receiving, quality control and facility development. Responsible for inventory control functions that included quarterly and annual physical inventories and daily cycle counts based on FDA guidelines. Provided leadership, motivation, and continuous support for 70+ employees at five different locations. Led global procurement functions for various product lines to meet the demands of customers domestically and internationally. Prepared quarterly shipping reports to support over 25,000 shipments per year.

Selected Highlights

• Managed all shipping systems to include UPS, FED-X, Airborne Express, and all major LTL & FTL freight companies for national and international shipments.

• Negotiated all service, shipping, and lease contracts to ensure the timely shipment of products throughout the world.

• Managed a $2.1 million annual operating budget to support shipment and distribution operations, presenting performance metrics to both President and CEO on delivery performance and customer satisfaction.

• Generated over $80K in annual cost savings by implementing a project to streamline shipment operations.

• Developed training programs to track and improve work performance that significantly reduce costs and increase overall employee productivity by 20%.

• Implemented and managed all logistic procedures and programs for LTL, FTL, International shipments, domestic UPS and Fed-X accounts and local dispatch, including the development of all logistic software.

Education

Associates of Science Riverside Community College Riverside, CA 1994

University of Phoenix BA Currently in Process

CPR Certified

Blood Pathogen Certified

EHS Certified

RoHS Certified

C: 951-***-****/ *******@*****.***

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