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Summary:

Astute Administrative professional with over 10 years of success in outstanding office administration, project management and HR functions. Analytical, result-driven, proactive self-starter with strong interpersonal and organizational skills enhanced with the demonstrated ability to exercise tact, courtesy while maintaining a high level of confidentiality. Bringing an optimistic, team oriented spirit with uncompromising work ethic. Ministry of Labour (MOL) approved, fully certified member of the Joint Health & Safety Committee (JHSC). Currently pursuing the CHRP designation and Ontario College Graduate Certificate in Human Resources Management, while seeking to leverage experience into a Human Resources role with opportunity to make a lasting impact, support team goals, strategic initiatives and the overall corporate mission. Skills:

Communication

Deep understanding of employee

relationships

Teamwork and collaboration

On-boarding

Event planning

Project Planning and Management

Volunteer Management

Data entry and documentation

Schedule management

Performance Management

Professional and mature

Creative problem solving and decision

-making

Discrete and ethical

Interpersonal communications

Results-oriented

Change management

Self-starter

Administrative operations

Detail-oriented

Multi-lingual – fluent in Tamil & Sinhala

Advanced MS Office Suite knowledge

Self-assessment and improvement

Education and Training:

Currently working towards the completion of CHRP designation 2016 to present Ontario College Graduate Certificate in Human Resources Management 2016 to present Areas of study:

Introduction to Human Resources

Recruitment & Selection Techniques

Human Resources Planning and

Development

Industrial Relations

Occupational Health & Safety

Training & Development

Business Management and Canadian

Organizational behavior

Design & Administration of

Compensation Plans

Introduction to Financial and

Management Accounting

Business Administration

Yvonne Namasivayam

2117 Lynn Heights Dr. Pickering, ON L1X 2S1

T: 647-***-**** E: ac85h4@r.postjobfree.com

linkedin.com/in/yvonne-namasivayam-10876b16b/

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Ministry of Labour (MOL) approved JHSC Certification 2018 Advanced Diploma in Professional Secretarial functions and office management 2005 Human Resources Management Certificate 2004

Training Workshops:

Management Skills for Executive-level

and Administrative Professionals

Indispensable Assistant

Managing multiple projects objectives

and deadlines

Essentials of communicating with

diplomacy

Managing emotions and thriving under

pressure

Conflict resolution and confrontation

management

Experience:

Administrative Assistant September 2007 to Present The Salvation Army Territorial Headquarters

Coordinate and lead the full-cycle recruitment including: drafting job postings, identifying recruitment strategies, advertising, screening candidates, shortlisting candidates, scheduling and conducting interviews, extending offers, coordinating background and reference checks.

Facilitate the on-boarding processes for new employees including arrival preparation and first-day orientations.

MOL Certified member of the workplace Joint Health & Safety Committee (JHSC) and serve as the co-chair of the JHSC for the Headquarters with a workforce of over 250 employees. Conduct formal H&S inspections, walkthroughs within the workplace and provide recommendations and lead JHSC meetings.

Ensure Health and Safety posters are updated with the latest policy changes and information.

Assist with compiling and filing HR paperwork. Maintain records of personnel-related data

(payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met.

Monitor all vacation requests and ensure that complete documentation is in place for all staff.

Maintain accurate and up-to-date confidential employee records and files.

Ensure that HRIS is complete and up to date with latest information.

Support daily HR activities and assist in coordinating HR policies, processes and relevant documents.

Assist with the distribution of HR related invoices to the right Accounting personnel. Process financial claims and requests on TEM/Agresso, VISA & PHH.

Coordinate both industry and job specific training to all staff.

Respond to employee inquiries in a timely manner and escalate when necessary.

Handle and respond to employee queries about HR related matters. Guide and interpret HR policies and processes to employees.

Coordinate employee sick days, medical time, lieu time and vacation days.

Administer HR related documentation, such as contracts of employment and PEAC

(Performance Excellence and Coaching) reviews.

Member of the Indigenous event planning committee. Plan and coordinate the annual Pow Wows and “Journey to Reconciliation” Indigenous celebration of culture. These events are attended by over 200 participants.

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Plan, coordinate, schedule events and negotiate contract venues for other larger gatherings i.e. Global Leadership Summits and Round Tables.

Develop meeting and conference agendas, supply advance materials, take meticulous minutes, transcribe and circulate. Execute follow-up for future meetings.

Manage video conferences by documenting participant details and preparing audio recordings for future reference.

Write email messages, memos and business letters for my Manager and proofread all documentation to provide error-free correspondence.

Adeptly handle all administrative matters including composing documents and organizing offices for efficiency.

Create weekly and monthly reports and presentations.

Actively manage the daily calendar for my Manager.

Coordinate all travel arrangements which include flight bookings, car rental and lodging.

Maintain detailed administrative and procedural processes to improve accuracy and efficiency.

Built and optimized office filing systems, maintained accuracy by improving the processing and handling of paperwork.

Automated office operations, as well as managed client correspondence, record tracking and data communications.

Improve productivity initiatives, managing specific budgets and accounts by also providing support with operational matters pertaining to preparation and tracking of annual budgets.

Review and analyzes monthly comparison statements to assure compliance and investigate discrepancies.

Oversee office inventory by restocking supplies and submitting purchase orders for office supplies.

Collaborate with the Field-based Consultants on a regular basis and check on regular progress in their respective areas of work.

Design and maintain up-to-date department organizational chart.

Plan and coordinate corporate social events such as annual Christmas Party, Summer Picnic, Team building days, Birthdays etc.

Create cost effective ways to minimize expenses.

Build strong, lasting, positive and productive rapport with management and associates. Community & Family Services Coordinator Oct 2005 to Sept 2007 The Salvation Army Scarborough Citadel

Recruitment and training of volunteers.

Assessment of clients' needs.

Made referrals to other service organizations and agencies.

Built a relationship of trust and provided practical assistance to the clients.

Organized and planned responsibilities, including arranging services for clients.

Compiled detailed casework reports and monthly statistics.

Provided services for individuals with a wide range of mental and physical capabilities.

Coordinated the Annual Christmas Assistance Program.

Managed and regularly updated the database system/Client Management System (CMS).

Assisted the Treasurer with bookkeeping using the Shelby System software.

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