Sales Representative Personal Assistant

PROFESSIONAL SUMMARY:

Motivated customer service specialist with over 4 years retail experience in a fast-paced, team-based environment. Learned to work very well in a team based environment, very personable and approachable person, always open to receiving advice and tips in order to excel in my position. I'm also open to learning new things if that leads to a better opportunity. Up to date on computer skills such as Microsoft, excel, etc.

EDUCATION:

RSI, The Refrigeration School Phoenix, AZ

Welding Specialist Diploma

Graduation Date: 03/2019

Courses completed:

Welding Fundamentals

GMAW/FCAW Processes

Structural Welding

Basic Pipe Welding

Advanced Pipe Welding

Welding Capstone

Estrella Mountain Community College -

SKILLS:

• Exceptional Communication skills MS Windows proficient

• Quick learner

• Strong client relation

• Strong interpersonal skills Customer-oriented and Goal-oriented

• Fluent in English and Spanish

WORK HISTORY

Tech Support/Web Advisor, 05/2018- 08/2018

Endurance International Group

My duties as a tech support agent consisted of Consulting, recommending and enabling the right online product and service strategies to help customers with their business needs.

Caring for our customers includes resolving billing discrepancies, account complaints and helping customers troubleshoot and resolve their concerns and answer their questions.

Customer Outreach Specialist II, 10/2016- 04/2018

JP Morgan Chase

As a mortgage and home equity collector daily duties consist of contacting customers and receiving inbound calls via dialer.

Determine appropriate alternative to remedy delinquency for customers in early stages of delinquency or non-payment to avoid foreclosure.

Work in accordance with consumer privacy laws and company procedures.

Personal Assistant, 02/2014 to 10/2016

CNJ Auto Sales & Repair

My duties in this position are to organize and document all business paperwork. Such as; invoices, estimates, keep record of incoming and outgoing merchandise.

Personal Banker, 04/2013 to 02/2014

Bank of America

Assessed client’s financial situations to develop strategic financial planning solutions.

Increased company revenue by a good percentage over a 3 month period by selling various investment products

Senior Sales Representative, 09/2010 to 04/2013

Verizon Wireless

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Provided an elevated customer experience to generate a loyal clientèle.

Sales Representative, 06/2008 to 08/2010

Cricket Wireless

Answered an average of 10-15 calls per day by addressing customer inquiries, solving problems and providing new product information.

Described product to customers and accurately explained details and care of merchandise. Politely assisted customers in person and via telephone.

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