Recruiting Coordinator and Customer Service

MARCUS FITZGERALD

**** **** ******* ****, ***** *32 · 702-***-****

******.*.**********@*****.***

PROFESSIONAL SUMMARY

Ambitious Asset offering excellent customer service, talented to juggling multiple tasks, successful in preparing documents, working under pressure, and presentational skills. Independent-minded willing to interact with office personnel and decisions-makers. Offering more than 10 years of calling prospects and turning them into referral opportunities. Driven, talented, well-travelled and a valuable addition to any team.

EXPERIENCE

11/1999 – 02/2004

HUMAN RESOURCES RECRUITING, Bank of America

Responsible for the training department, implementing and completion of all training programs.

Developed comprehensive knowledge of employment law, performance management, grievance and discipline handling.

Devised and delivered focused induction training courses to new employees.

Reduced staff turnover rate by 25%, reducing recruitment, induction and training costs as well as productivity loss.

Qualified to psychometric testing and profiling tools.

Responsible for ensuing compliance to all aspects of Employment Law and the resolution of employee difficulties.

Managed the recruitment process from screening to selection and induction.

Assist with the development of on-line and on-site training programs.

Identified employee relations issues and ensures appropriate action is taken to address and resolve those issues.

Develop various sources of staffing for company personnel needs.

02/2004 – 02/2005

84 LUMBER, accounts receivable

Prepare work to be accomplished by gathering and sorting documents and related information.

Process vendor/supplier invoices received in.

Resolve supplier account discrepancies by investigating documentation.

Process invoicing.

Print paper invoices for customers who require/prefer invoices be mailed.

Send credit reference emails. Follow up as necessary.

Weekly collections activities: outbound calls and emails to delinquent accounts and insufficient payments, verifying transaction information, computing charges and refunds; printing and mailing invoices and supporting documentation.

Maintains financial security by following internal accounting controls.

Maintains financial historical records by filing accounting documents properly.

Contributes to team effort by accomplishing tasks in a timely matter.

02/2005 – 12/2006

JUNIOR LOAN OFFICER, sunburst financial

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

Expand database of prospects within territory and build pipeline.

Close deals and Achieve sales goals.

Report on a regular basis progress and status of leads and contacts.

Perform misc. tasks/duties as assigned.

01/2007 – 03/2018

REALTOR, century 21, liberty realty

Represent and guide Buyers and Sellers from the beginning to end on developed and undeveloped properties to ensure in choosing the right property for them.

Show properties to potential Buyers, other Brokers at Open-Houses and by appointments.

Advertise client properties on websites, through social media and in real-estate guides.

Generate listings for sale and rental properties through cold calling and referrals.

Accompany buyers and sellers to their home inspections and appraisals.

Negotiate, facilitate and manage real estate transactions.

Maintain connections with clients to encourage repeat business and referral.

04/2018 – 07/2018

UNEMPLOYED

07/2018 – CURRENT

LYFT DRIVER, lyft

Responsible for locating and collecting passengers.

Transporting Riders to their destinations safely.

Offering good music, a clean environment, something sweet to eat, and great conversations.

02/2019 – CURRENT

RESTAURANT KITCHEN SUPPORT, MON AMI GABI

Operate and utilize the dish machine, cleaning supplies and identify potential problem areas.

Wash pots and pans by hand, sanitize and dry all kitchen utensils, equipment and other items placed in the dish area or as requested by management or staff.

Return/restock all items to appropriate area after washing and sanitizing procedures are completed.

Assist with general cleanliness of the back of house and restrooms.

Comply with all safety and sanitation (including handwashing) guidelines and procedures.

Be proficient in the use and operation of all necessary tools and equipment.

EDUCATION

ASSOCIATES IN SOCIAL SCIENCE, antelope valley Community college

ASSOCIATES IN SOCIAL SCIENCE, csn

SKILLS

Customer service oriented

Detail focused

Strong organization skills

Flexible schedule

Works well with others and independently

ACTIVITIES & INTERESTS

Traveling, Bowling, watching football (49ers), collecting player cards, watching movies, volunteering at non-profits, spending time with family, and working with teens/youths.

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